Friendly City Auto Care
(U-Haul Neighborhood Dealer)

26 reviews

1037 Hwy 30 W   Athens, TN 37303

(423) 435-0012

Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed

Contact Us

(423) 435-0012

1037 Hwy 30 W
Athens, TN 37303

Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

The tow dolly roped the bumper off the front of the car when we backed off of it because the way the hooks stick up so caution to any one with a low bumper the car was a 2010 Nissan Altima that had factory suspension so it's not a lowered car but luckily I got the insurance and I recommend that you pay the extra for the insurance it's well worth it

KIMBERLY L. 
Rating:
5.0

Customer did not leave a comment.

LYNDA J. 
Rating:
3.0

Customer did not leave a comment.

JONATHON B. 
Rating:
5.0

What an AWESOME PLACE.

JUAN O. 
Rating:
5.0

Customer did not leave a comment.

JUAN O. 
Rating:
5.0

Location was easy to access, local to Athens city limit.

JAMES R. 
Rating:
5.0

👍🏽

CAVELLE B. 
Rating:
5.0

Customer did not leave a comment.

JEFFERY S. 
Rating:
3.0

Customer did not leave a comment.

Susan F. 
Rating:
5.0

Customer did not leave a comment.

Carolyn G. 
Rating:
5.0

Customer did not leave a comment.

Charles S. 
Rating:
5.0

Customer did not leave a comment.

Christopher B. 
Rating:
5.0

Customer did not leave a comment.

Ronald M. 
Rating:
5.0

The first location I rented from on Congress Parkway in Athens, TN initially rented me a 10-foot U-haul knowing I was going out of state. I got there two days before my closing and was informed you couldn't take a 10-foot truck out of state and they had no truck for me. I was livid. He recommended Friendly City Auto Care. The gentleman there was excellent in customer service. He bent over backwards and took his precious time to see I got everything I needed. I was just into PA when the engine light came on. I called roadside assistance and was told to keep going. After several hours, the truck broke down with myself and my two dogs in it. One of my dogs was 16 years old.. When they got there, they found out it was bad gas as to why the truck was shaking. Two hours later, I was back on the road and very distressed over this entire fiasco. My sister was in touch with a manager in AZ, named Cathy, and she was very compassionate and helpful. she even opened up a case for me. I have had a truly horrific experience with U-haul!

GWEN S. 
Rating:
5.0

Customer did not leave a comment.

ANDREA F. 
Rating:
4.0

Customer did not leave a comment.

dan B. 
Rating:
5.0

Friendly City Auto Care was excellent to work with in getting my UHAUL. They were very nice and professional.

STEVE B. 
Rating:
5.0

All the extra charges,like the environmental charge,.What's that??? It comes out to way to much for a 1 day rental. The rates are to high for a local move. But I must say Friendly City people were great,and very helpful.

Deborah H. 
Rating:
2.0

The location I picked up at was great, however the truck had issues. They worked with us to accommodate us but the truck issues set us back over 2 hours. Upon arrival at destination we were told we were not given enough miles and were charged for 53 additional miles.

Michael P. 
Rating:
5.0

Customer did not leave a comment.

Chris F. 
Rating:
3.0

Customer did not leave a comment.

William F. 
Rating:
5.0

Friendly's is a nice family run business. The people were friendly and helpful.

Kathy B. 
Rating:
5.0

Customer did not leave a comment.

Richard M. 
Rating:
5.0

Customer did not leave a comment.

joyce D. 
Rating:
5.0

Customer did not leave a comment.

Frank H. 
Rating:
5.0

Customer did not leave a comment.

Frank H. 
No reviews have been submitted for this location.

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