George was professional and personable. Answered my questions and indicated that he would get the trailer repaired before renting it out to anyone else.
Samual W
Customer Reviews for FTBT Transport LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Agent was great.
Tim IThe rep on the phone for one way rentals was rude. The people at the pick up location and the drop off locations were great.
David SThe customer service was absolutely wonderful and I couldn't ask for a better experience at Uhaul. The gentleman I was working with made sure everything was good to go and asked if i had any questions or concerns. I defiantly will be going back and sending my friends and family there
Brianna OThe office was hard to find. Maybe have another sign outside or clarify the sign inside. Once we found it the service was great.
Betty FSome way of knowing about the secondary drop-off and necessity of the app ahead of time would make it less stressful.
brian hSuper friendly and fast!
Samantha EThe service was outstanding. Didn't have to wait very long and unfortunately it rained, but that didn't stop the provider. He was there on time and we took care of everything. That was necessary and got us our way. Thank you ever so much, uHaul For your service. Ms. Hunley
JESE HGeorge was very helpful. Made the rental easy.
Clyde SThe place was very nasty looking, there was no building. The owner was operating his business from his car. The door on the truck didn’t shut all the way being loud when driving. The lock box for the mobile pick up was terrible, the owner pointed me to the wrong truck first then acted like I didn’t know what I was doing even though I listened to him. I got charged 10 dollars for gas even though I filled it up to the same spot it was prior to me. It was such a chaotic experience I rented the Uhaul to buy a used couch that after I got down the road I turned around and said not worth it after everything going wrong, and still had to spend 80 bucks for a 30 minute trip even though I had the truck for four hours.
Dustin FGreat job George!
David B