Easy process.Colleen C.
Full Circle Tire LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
We are a non-profit food ministry serving the Whitehall,mt area. Uhaul has arranged to make it possible to have a truck available to us weekly as needed to transport food to surrounding areas. Thank you so much. ....Sincerely Paul feeding His sheep.jim R.
Focus on communication (Mis-communication).ROBERT C.
I was taking a 5x8 trailer from Montana to Oregon, no one noticed but the tires on the trailer had flat spots and wore completely down, I called u Hall and they had someone come out and change both tires, this all happened in the short amount of time which was nice, got home no problem, thanks againFRANK G.
Excellent Customer Service! Fast, Friendly, Very Helpful. Drive extra distance just to use this uhaul location.James F.
Customer did not leave a comment.Doran G.
Excellent Customer Service !James F.
Customer did not leave a comment.Adrian O.
Customer did not leave a comment.TERRY B.
Customer did not leave a comment.Michael I.
Easy and exceptional in customer service. Friendly and helpful.Thomas M.
Customer did not leave a comment.KATHY S.
Customer did not leave a comment.Bob P.
Operator is a genuine and really good man. Will continue to do business with him.Robert C.
Customer did not leave a comment.Arthur B.
Customer did not leave a comment.Joshua S.
I've always have had a good experience with all the uhaul offices I've used the employees have been very helpful I am very pleased with uhaul at all the locations I've used throughout the western states thank you for being so helpfulTim V.
Customer did not leave a comment.Craig D.
Customer did not leave a comment.Dennis C.
Customer did not leave a comment.DOMINQUE D.
Customer did not leave a comment.craig D.
Tony was great!CHARLES C.
Customer did not leave a comment.William H.
The personnel was unable to adjust the passenger side mirror, so I was very uncomfortable driving off with the inability to see anything outside on that side of the vehicle. NOT SAFE!!! I was following my daughter in her car and did not pass any other vehicles on my way back to Bozeman. The mirror was adjusted properly by"Sara" at the U Haul in Bozeman on N. 7th Avenue the following morning when I picked up the auto transport I had reserved on April 7th.PATRICIA C.
Customer did not leave a comment.CHARLES C.
Customer did not leave a comment.RICK B.
Customer did not leave a comment.Martin G.
Customer did not leave a comment.Luke S.
Customer did not leave a comment.SHERRI P.
Customer did not leave a comment.Rodney K.
Customer did not leave a comment.Amy A.
Customer did not leave a comment.Tom M.
GreatBrenda Kay M.
Customer did not leave a comment.DAVID H.
We reserved a 6x12 trailer 2 weeks before we were going to need it. The day before we were to pick it up we were called by a U Haul office to tell us there would not be a trailer available at our location and we would have to drive 60 miles to pick one up. This is not what we would all good customer service!! We did go the extra distance, as we had no choice in the matter. We would recommend providing a trailer where it was ordered from, especially when there were two weeks notice.Niki M.
Customer did not leave a comment.Jim Dale R.
Easy to find & plenty of room to drop off trailer.Susan C.
If it wasn't for the truck operating great it would have been a horrible experience. When I went to return the truck I tried for more than an hour with no luck. I won't bother next time.Brandon K.
Customer did not leave a comment.Christene W.
the truck needed new shocks , had a bad tire on rear, windshield wipers were like boards. none of this could be found without driving the truck for some distance, truck maintenance seems poor.KEN S.
The owner was helpful and knowledgeable about the equipment. I will use his location from now on for all my needs U-Haul and more. Great guy, efficient and cortious.Kevin B.
Customer did not leave a comment.neil S.
Customer did not leave a comment.DANNY S.
Suzanne in Whitehall MT was very professional and did everything she could to help me with getting the trailer Suzanne is an Excellent/Superb customer service rep for U-Haul.Michael Z.
Customer did not leave a comment.ROBERT C.
checked in rental equipment. very fast and thoural upon inspection. exceptional customer service at this location....thank youFRED S.
Customer did not leave a comment.Bob P.
Helpful and accommodating.SHARON C.
Customer did not leave a comment.dorothy G.
Customer did not leave a comment.Jeanette B.
Fast, easy and we will use them again.Hal M.
Customer did not leave a comment.john M.
Customer did not leave a comment.Warren J.
we had to uber to location ($45), then were told to come back later to pick up the toe dolly? I don't see why we could not have used one of the two U-Haul locations that were within 1/4 mile from us. all in all a whole day wasted.Arthur B.
Customer did not leave a comment.ERIN A.
Customer did not leave a comment.Krista G.
Customer did not leave a comment.JIM M.
Needs more training on the rental software. Also did not seem to know or else to explain insurance options.RHODA B.
Customer did not leave a comment.brad J.
Customer did not leave a comment.TAMI S.
Gruff service... Not this location's fault, but we had to have had the oldest auto transport trailer in the fleet... And grease the damn bearings!Jonathan S.
I 25 was closed for three days dew to high winds but I was charged late fees on truck and equip upon drop of wasn't too trilled with this considering I was already $ 1500 into the truck and extra expense of motels and food of three daysRICK Z.
Breaks were squealing when applied.Nathan C.
Customer did not leave a comment.David B.
Customer did not leave a comment.BRIAN M.
everything was great, friendly and efficientDANIEL G.
The main business is a tire store so it was as clean an inviting as a small town tire business will be. It was ok.Don K.
Tony was great, asked how long he had the U Haul outfit, he said since he bought the business and I wondered why it was not on the drop off list when I had the 1st truck in June since I had to drive 30+ miles to drop off the truck in Belgrade and another 30+ miles home again??????Alfred H.
BUSINESS WAS CLOSED WHEN WE DROPPED OFF TRUCK AND EQUIPMENTMICHELE T.
Customer did not leave a comment.Darrell K.
Customer did not leave a comment.Thomas O.
Customer did not leave a comment.REBECCA R.
Customer did not leave a comment.BUTCH B.
Customer did not leave a comment.RYAN S.
Customer did not leave a comment.VICKI H.
The Dollie we rented could not be used it was disgustingly dirty, the wheels had no tread just impacted with rocks and holes. Gross I would like my money beck for that,, the man that helped was rude as can be.LINDA C.
It would be nice if y'all could reimberse folks if they overfill the gas tanks, or at least pass some of the savings into the next customer.KIMBERLIE S.
Good service..knowledgable people.Great to do business with.STEVEN L D.
My original pickup location was Dillon MT & I received a call two days before pick up that my trailer was cancelled (after making the reservation in March). Therefore I was scrambling to find another trailer in a convenient location & not have to drive out of my way to pick up or pull an empty trailer to my destination. After rebooking the trailer in Whitehall MT, I was told Uhaul could possibly sell it out from under me again. I had to ask the service agent for a discount, she did not voluntarily offer for my inconvenience. This is not acceptable service. Thankfully when I arrived in Whitehall, the team there was excellent!ROBIN L.
Customer did not leave a comment.William B.
Customer did not leave a comment.Thomas M.
Customer did not leave a comment.mike J.
Customer did not leave a comment.Arthur B.
quick speedy servicejames P.
Customer did not leave a comment.HEIDI F.
Customer did not leave a comment.JEFFERY G.
Customer did not leave a comment.JILL J.
Customer did not leave a comment.TERESA D.
Customer did not leave a comment.DAVID S.
Customer did not leave a comment.MIKE H.
Customer did not leave a comment.JOSEPH C.
I Mentioned To The Sales Person That The Price He Stated Was Higher Than The One Quoted On The Day I Reserved The Truck. He Said He Would Discount The Price.At The End Of Our TransactionÂ I Asked What He Discounted It To, He Stated He Could Not Go Back And Discount The Price, The Computer Would Not Let Him???? I Am Not Happy With That.CATHIE S.
The comments I have are not necessaeily with the locations, but with the subsquent u haul representatives. The contracts were somewhat inconsistent with the printed " order " and verbal instructions of the service emplyees at the Idaho Falls location. While I followed the verbal instructions and terms of the contract to the extent of understood unity, U haul Reps used these inconsistencies to extract another large amount of money from my bank account. In 35 years of work in the financial and legal Depts. of the corporate community I have never engaged an organization quite so devoid of integrity and ethics. You can be certain I will never consider using U haul again and will advise others of my corporate and personal connections to use their resources more wisely than engage U haul in any way.RICK H H.
Customer did not leave a comment.LINDA J.
Customer did not leave a comment.JESSE S.
I did not appreciate how my 1st place of pick up had given my truck out to someone else. He said they double booked it. The uhaul rep on the phone was awesome and really tried to get me another truck. In the end all was wellKATHY C.
Customer did not leave a comment.CELIA S.
I felt bad that I had to complain about the truck.... not a very good impression as far as it reflects on me, for a person moving to a small town.vicki H.
Nice and quick. Yes!VICKI H.
Have fuel tank full when picking up. Then have it full when returned. Difficult to fill to same level when returning. It woul be easier & convenient if full.ANN C.