Customer Reviews for Furniture Innovation

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Furniture Innovation

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Michael B.
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Truck was dirty Told me to just go find my truck Messed up the mileage almost costing me $$$$

Doug L.
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did not have a dolly i had ordered

david G.
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Customer did not leave a comment.

Furniture I.
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Furniture I.
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GILBERTO O.
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Furniture I.
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Furniture I.
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Furniture I.
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Furniture I.
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Furniture I.
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Furniture I.
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Great service

Laquita A.
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Customer did not leave a comment.

Nathan H.
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Reserved a week in advance, scheduled for 24 hour check in (which I have done before with no issue), 7:30 am. Completed all the online check in and drivers license submission days in advance. Had all my help schedule their days around this move and getting started at 7:30. We get to the location and sign in to uhaul.com to start the process And immediately get the message that our pickup had been changed to in person and to come back when the store opened at 9:30am. There was absolutely no communication to me regarding this change. Put me and my guys behind 2 hours. Completely inconsiderate of our schedule and absolutely unacceptable.

PATRICKRYAN S.
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Customer did not leave a comment.

Jason C.
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Rented a truck, had it for two hours, they charged me for 3 days and 3 days of insurance!?!?!?!

Loren B.
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Customer did not leave a comment.

MARQUETTA R.
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Customer did not leave a comment.

Dennis J.
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Easy check out and easy check in. Very pleasant sales person.

Ralph R.
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Tim A.
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CYNTHIA N.
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Provide better communication towards renting requirements, unless the information wasn't clear to them. The headquarters were able to compensate me properly.

Barbara D.
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Customer did not leave a comment.

Sean E.
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Stephen P.
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Return rep was awesome. Called and rep met me in lot to guide me in ... just super helpful. Thanks!!

David P.
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They were closed when I dropped the truck off 27 hours early. They entered my return the next day after my return time and I got charged for extra time that I shouldn't have been charged. I got the extra charges refunded, but I shouldn't have been charged extra in the first place. Dealer needs to pay closer attention when entering the return time into the computer.

DAVID L.
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Customer did not leave a comment.

Gregory S.
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Employee was not knowable of procedures and processes. Uhaul computer systems seem to be complicated. I was a walk in customer, took over 50 minutes to rent an available trailer.

Christian F.
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Customer did not leave a comment.

AMANDA W.
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Staff was very polite and kind however they didn't seem to know very much about the equipment I rented the 6x12 trailer is always supposed to be hook up by the staff due to the weight they acted as if they didn't know that but did get help for me. The inside of the trailer was dirty with stuff on the back walls and dirt on the floor. When I pulled up there was no clear indication of where to pick up or where the office was either.

Scott K.
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No help unhooking trailer, had to do it myself. As a disabled veteran I should not have had to do it myself.

Lawrence J.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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