My first rental was to pick up at Wynn’s Towing in Ft Payne. They did not have a vehicle for me and blamed me for using U-Haul online. Trevor with U-Haul was FANTASTIC - he made me a new reservation with Gap Express and the process was so easy and smooth.
Sherri S
Customer Reviews for Gap Express
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Easy drop off spot and individual that took the truck back was very friendly.
Monica FNot open did online drop off
Steve NNot a big selection of rentals here, but excellent service and location for my needs.
Robert CVery helpful young man. My husband has a broken hand and the assistance hooking up the trailer was very much appreciated! He was so kind and friendly. Thank you!
DAVID BEasy drop off got a receipt immediately!
ERIC BNone at this time. The U haul staff was very helpful during this process. Thank you
Elizabeth P