Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The guy there added charges without having my approval like the insurance, and when I went to ask him, he started literally banging his head on the wall and said that it's just an estimate and the real invoice later, refusing to explain the charges. I also tried to ask him about the damage on the truck, and he again was rude and started banging his head like I am asking a stupid question, without providing a report of the inspection. Sure enough the next day I receive the final invoice with insurance and gas surcharges, even though I put $12 in the truck and only drove less than 10 miles. The guy is simply a thief, disrespectful, rude and on some sort of weird drugs. The truck was unsafe to drive, the brake system is not reliable and steering wheel needed balancing.
Rizeq F
Rating:
5.0
Customer did not leave a comment.
isabelle a
Rating:
5.0
Customer did not leave a comment.
marc a
Rating:
5.0
Customer did not leave a comment.
stephene C
Rating:
5.0
Customer did not leave a comment.
francois g
Rating:
5.0
Customer did not leave a comment.
patrick l
Rating:
5.0
Customer did not leave a comment.
daniel g
Rating:
5.0
Customer did not leave a comment.
alexendre g
Rating:
1.0
Personnel was rude, left me with a broken rental after coming in 30 min late with the truck… with his grocery inside the truck. It took forever, plus when I asked if he will make sure that the company knows the véhicule is damage.. the answer was: not my f problem. I started the pickup at 4:30, I ended it at 6pm after a very long and painful phone call to customer service. Plus I got charge for a dolly I didn’t obtain.
Julie R
Rating:
2.0
For some unknown reason,, my reservation had been cancelled and I was very lucky to be able to rent a truck. Not really impressed with the overall experience
Philippe G
Rating:
5.0
Customer did not leave a comment.
Claude F
Rating:
5.0
Customer did not leave a comment.
pierre d
Rating:
3.0
Le camion fonctionnait mais était juste acceptable. Les informations pour le site n'étaient pas si claire car nous avons essayé sans succès de scanner le permis de conduire du chauffeur alors que c'était celui de la personne qui réservait le camion qui devait être scanné. La personne à qui nous avons remis le camion a refusé de faire l'inspection avec nous et s'est montrée très impolie. De plus les indications sur le camion n'étaient qu'en anglais ce qui est un problème dans un environnement complètement francophone.
Marie L
Rating:
5.0
Customer did not leave a comment.
felix t
Rating:
5.0
Customer did not leave a comment.
Nathalie L
Rating:
5.0
Customer did not leave a comment.
mario b
Rating:
5.0
Customer did not leave a comment.
remi m
Rating:
5.0
Customer did not leave a comment.
CHARLES B
Rating:
5.0
Customer did not leave a comment.
louis d
Rating:
5.0
Customer did not leave a comment.
Minm i
Rating:
5.0
Customer did not leave a comment.
guillaume g
Rating:
5.0
Customer did not leave a comment.
MAXIME G
Rating:
5.0
Customer did not leave a comment.
nathan m
Rating:
5.0
Customer did not leave a comment.
michael g
Rating:
5.0
Customer did not leave a comment.
suleyman i
Rating:
5.0
Customer did not leave a comment.
gille b
Rating:
5.0
Customer did not leave a comment.
khamis h
Rating:
5.0
Customer did not leave a comment.
Rudi R
Rating:
5.0
Customer did not leave a comment.
rejean d
Rating:
3.0
Remorque installée par l’agent de location mais après quelques kilomètres (20) la remorque s’est détachée de la boule de remorquage… avons réussi à la réinstaller en place et avons pris soin de bien serrer le tout pour éviter d’autres problèmes… au retour, aucune aide de la préposée pour retirer la remorque…. Pourquoi ne pas fixer un vérin de levage pour aider les clients? C’est quand même une remorque avec double essieux donc beaucoup plus pesante…. Bref expérience décevante
Stephane C
Rating:
5.0
Customer did not leave a comment.
ginette l
Rating:
1.0
Smelled like cannbis in the store. So much so that I had to step out. Reservation at 1:30 pm but got a call the morning of to be told the man wasn't there until 2:10 pm and he was rude over the phone. I will not go back there.
Eve S
Rating:
5.0
Customer did not leave a comment.
daniyuris r
Rating:
5.0
Customer did not leave a comment.
ISABELLE G
Rating:
5.0
Customer did not leave a comment.
mario g
Rating:
5.0
Customer did not leave a comment.
normand l
Rating:
4.0
Customer did not leave a comment.
Théo T
Rating:
5.0
Customer did not leave a comment.
elizabeth h
Rating:
5.0
Customer did not leave a comment.
Didier L
Rating:
5.0
Customer did not leave a comment.
veronique s
Rating:
5.0
Customer did not leave a comment.
jacynthe p
Rating:
5.0
Customer did not leave a comment.
regis b
Rating:
3.0
I was not aware that if i brought the trailer back at 7:00 there was a 50% charge if not i would have waited until the next morning.
Howard z
Rating:
5.0
Customer did not leave a comment.
daniel l
Rating:
5.0
Customer did not leave a comment.
alain p
Rating:
5.0
Customer did not leave a comment.
SYLVIE A
Rating:
5.0
Customer did not leave a comment.
rené d
Rating:
5.0
Customer did not leave a comment.
richard l
Rating:
5.0
Customer did not leave a comment.
patrick b
Rating:
5.0
Customer did not leave a comment.
VINCENT L
Rating:
5.0
Customer did not leave a comment.
jean r
Rating:
5.0
Customer did not leave a comment.
ROCK L
Rating:
5.0
Customer did not leave a comment.
christophe p
Rating:
5.0
Customer did not leave a comment.
st j
Rating:
5.0
Customer did not leave a comment.
raymond f
Rating:
5.0
Customer did not leave a comment.
roxane l
Rating:
5.0
Customer did not leave a comment.
normand l
Rating:
4.0
Customer did not leave a comment.
JEAN B
Rating:
5.0
Votre représentant est allé nettement au-delà d’un service normal. Il demure sur place et était là, même quand je suis arrivé pour retourner le véhicule après 11h00 le soir. En plus, il m’a aidé à gonfler mon pneu qui avait développé une fuite. Aussi, très proche de l’établissement, il y a une station d’essence 24 heures. Très bonne place pour louer.
Gregory S
Rating:
5.0
Facile et rapide. Bon rapport qualité prix.
Kim H
Rating:
5.0
Customer did not leave a comment.
Luc R
Rating:
3.0
Customer did not leave a comment.
Ronald P
Rating:
4.0
Très bon service
catherine B
Rating:
3.0
Make sure the truck is in order. One of the tire at 40% air in it when all other 3 were between 82 to 84?!? The gas cap needed to be tighten (very first message that came on when I started the engine) and oil life was at 4% … thank God the engine did not give up during my move
Benoit D
Rating:
2.0
Le préposé a oublié que j'étais là pour ma location. J'ai attendu plus de 40 minutes avant d'avoir mon véhicule. J'étais la seule personne en attente d'une location durant cette période. Cela a retardé ma journée considérablement.
Adam R
Rating:
5.0
Customer did not leave a comment.
Maika B
Rating:
5.0
Customer did not leave a comment.
Alexis B
Rating:
5.0
Customer did not leave a comment.
Melissa T
Rating:
5.0
Customer did not leave a comment.
Tommy r
Rating:
5.0
Customer did not leave a comment.
PIERRE L
Rating:
5.0
Customer did not leave a comment.
normand l
Rating:
5.0
Customer did not leave a comment.
unamoyo n
Rating:
5.0
Customer did not leave a comment.
lucie v
Rating:
5.0
Customer did not leave a comment.
normand l
Rating:
5.0
Customer did not leave a comment.
karine m
Rating:
5.0
Customer did not leave a comment.
melanie f
Rating:
5.0
Customer did not leave a comment.
patrick g
Rating:
5.0
Customer did not leave a comment.
laurence d
Rating:
5.0
Customer did not leave a comment.
stephanie s
Rating:
5.0
Customer did not leave a comment.
normand l
Rating:
5.0
Customer did not leave a comment.
francois c
Rating:
5.0
Customer did not leave a comment.
cassandra m
Rating:
5.0
Customer did not leave a comment.
remi m
Rating:
5.0
Customer did not leave a comment.
félix b
Rating:
5.0
Customer did not leave a comment.
gerald s
Rating:
5.0
Customer did not leave a comment.
annie g
Rating:
5.0
Customer did not leave a comment.
richard b
Rating:
5.0
Customer did not leave a comment.
GUY p
Rating:
5.0
Customer did not leave a comment.
Jonathan G
Rating:
5.0
Customer did not leave a comment.
mario b
Rating:
4.0
Customer did not leave a comment.
Sebastien P
Rating:
3.0
Customer did not leave a comment.
Francis T
Rating:
5.0
Customer did not leave a comment.
Stephanie B
Rating:
5.0
Great service, truck was ready at time and the process was easy.
raphael b
Rating:
5.0
Perfect service from the person at the reception. The best so far of all locations I've rented before.