Customer Reviews for Garrido Food Corp
(U-Haul Neighborhood Dealer)

535 reviews

1086 Brooklyn Ave   East Flatbush, NY 11203

(718) 756-7743

Location Hours

  • Mon-Sat: 9 am - 7:30 pm
  • Sun: 9 am - 6 pm

Services at this Location:

Contact Us

(718) 756-7743

1086 Brooklyn Ave
East Flatbush, NY 11203

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 7:30 pm
  • Sun: 9 am - 6 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Monique S. 
Rating:
5.0

Customer did not leave a comment.

Kim Anthony J. 
Rating:
5.0

Easy for pickup

Kelvin V. 
Rating:
5.0

Share contact onformation

Callixt W. 
Rating:
5.0

Customer did not leave a comment.

Anna M. 
Rating:
5.0

Customer did not leave a comment.

Andrea E. 
Rating:
1.0

The customer service representatives didn't seem like they wanted to be there. They weren't rude but they were cold. The vehicle was dirty with trash from the previous booking. And they had the audacity to mention everywhere to "clean up or else we will charge you". Amazed how U-Haul is still in business

Srikant V. 
Rating:
5.0

They need longer hours.

Raquel C. 
Rating:
3.0

Customer did not leave a comment.

amtwan W. 
Rating:
1.0

Better customer service

Agustin S. 
Rating:
2.0

The gas in the vehicle was low when I picked it up. I was then charged $20 for gas.

Ryan F. 
Rating:
4.0

The woman who assisted me was super nice and helpful. My whole experience with speaking to her, renting and returning my van was great.

Cindy P. 
Rating:
3.0

Have a real person who would check the gas tank of its really half full or not. When I got the van the gas was little bit more then last quarter but It was not half at all.

Zeeshan M. 
Rating:
5.0

Customer did not leave a comment.

Alexander M. 
Rating:
5.0

Ensure that the existing debts snd scrapes on the rental vehicle are already clearly marked.

Patricia M. 
Rating:
1.0

No key drop box, lot locked at night

Aaron P. 
Rating:
5.0

Customer did not leave a comment.

Dale S. 
Rating:
4.0

I got there and didn't know where to go ask another customer and told me to go in the ideal super market is a little confusing to know where ti go there is no sign

Javier V. 
Rating:
4.0

Customer did not leave a comment.

Gerald H. 
Rating:
5.0

Customer did not leave a comment.

Jenella T. 
Rating:
5.0

Customer did not leave a comment.

Noureddine M. 
Rating:
5.0

Customer did not leave a comment.

Gloria R. 
Rating:
4.0

Location of the pickup desk is not labeled, it's just the customer service counter in the grocery store. I wasn't sure at first where to go at first and circled around the store.

Emily P. 
Rating:
2.0

Customer did not leave a comment.

Jacob T. 
Rating:
5.0

Every thing was above average I am completely satisfied and the site was very convenient for me I will strongly recommend

joyce B. 
Rating:
5.0

Customer did not leave a comment.

Nelson C. 
Rating:
4.0

Enable after-hours drop off at the location; clearer signage in the parking lot on where the office actually is

ANDREWIAN P. 
Rating:
5.0

Nobody came outside for pickup and return time for checking the truck plz somebody need to help & check in check out.

azher I. 
Rating:
2.0

Customer did not leave a comment.

Steven W. 
Rating:
4.0

Improve signage outside and in store with information on where to go for pickup

Dexter E. 
Rating:
5.0

Customer did not leave a comment.

Wayne W. 
Rating:
5.0

Customer did not leave a comment.

travis R. 
Rating:
5.0

Customer did not leave a comment.

JILLIANNEA C. 
Rating:
5.0

everything was good BUT how much fuel l could use in 6 miles?you charge me 11.25 for 2 GL i dont understand???????????

Yetis Y. 
Rating:
3.0

Do not reserve dolleys. I reserved and paid for 2. When I got there the guy said that they never have them even though the site says they have them.

Paul B. 
Rating:
5.0

Customer did not leave a comment.

Stacia G. 
Rating:
5.0

NA

kabeya M. 
Rating:
5.0

Customer did not leave a comment.

grelle B. 
Rating:
5.0

Customer did not leave a comment.

Jahna F. 
Rating:
5.0

Customer did not leave a comment.

Heejin Y. 
Rating:
5.0

The service was great i will always take a u-hall

lancelot T. 
Rating:
4.0

Customer service was great!!

Ivelisse F. 
Rating:
5.0

This location is wonderful. They were very friendly and helpful.

Andrew M. 
Rating:
2.0

They're very slow and nonattentive.

Diana K. 
Rating:
3.0

Customer did not leave a comment.

Christopher N. 
Rating:
5.0

Excellent check in and out service staff is the best convenient location

Catherine M. 
Rating:
5.0

Customer did not leave a comment.

EAN R. 
Rating:
3.0

The inside of the cargo van was dirty, The back & the front. The outside was clean..

Barbara W. 
Rating:
5.0

Employees were quick and helpful.

Karen G. 
Rating:
5.0

Fast friendly efficient.

Joshua G. 
Rating:
3.0

The door was kinda squeaky. Could use some oil. The customer service at the supermarket was subpar. They could be more respectful of customers' time and pay more attention.

Kenya W. 
Rating:
5.0

Customer did not leave a comment.

Nicholas S. 
Rating:
5.0

Quick and easy pick up. Drop off was also quick.

Osvaldo M. 
Rating:
5.0

Customer did not leave a comment.

David A. 
Rating:
1.0

Guy working there was rude & anti American. He conducted a personal cal while I stood and waited to be helped. I had to rebook my reservation due to this mishap and wrecked my day. I was 2 Hours late to my pickup and the vehicle was literally on E when picked up. I couldn't even drive 3 miles. I had to walk to a gas station buy a gas tank and then start my trip after being ignored at location, and having to rebook my trip

Jayson W. 
Rating:
5.0

Customer did not leave a comment.

menachem S. 
Rating:
5.0

Customer did not leave a comment.

Yaakov D. 
Rating:
5.0

Customer did not leave a comment.

Jahna F. 
Rating:
3.0

Customer did not leave a comment.

Davina P. 
Rating:
1.0

Not be a U-Haul rental location

TONYA P. 
Rating:
2.0

Received the wrong equipment, and the improper equipment I was given was not in the best repair.

Joseph C. 
Rating:
2.0

Rude agent. First utterance- “if you don't have a reservation I can't help you.” Truck was dingy with no evidence of a COVID-19 wipe down-ever. Also the $1.79 rate promised was no honored see contract # 81135343 Horrid experience...

Derek G. 
Rating:
3.0

Check the returned trucks for non-functioning equipment. When i initially picked up my rental, it was raining and someone had left the passenger side window open, so the truck was very wet. Also, the drivers side window did not work at all and there as no mention of this initially.

Joshua R. 
Rating:
5.0

Easy

Fernando R. 
Rating:
5.0

Customer did not leave a comment.

Andrew D. 
Rating:
5.0

It's really terrific that you actually have parking. I've had to go through the headache of finding a spot for the van at rush hour, and I wasn't keen on doing that again. Everyone was very pleasant, super helpful, and understanding when I needed to bring the van back a little later than quoted. Would definitely come back.

Ryan M. 
Rating:
5.0

Customer did not leave a comment.

Stewart G. 
Rating:
4.0

Customer did not leave a comment.

robert N. 
Rating:
5.0

Customer did not leave a comment.

Recardo S. 
Rating:
5.0

All was just fine , no complaints from my end . yes I would use you services again 😀

rosevalt C. 
Rating:
5.0

A thorough cleaning of the van before handing it off to customers. Outside of that, the process was very smooth and seamless.

Akim G. 
Rating:
5.0

Just stay the way you are

David G. 
Rating:
5.0

nothing, the staff at Garrido food Corp were excellent.

Stewart G. 
Rating:
5.0

Customer did not leave a comment.

Stewart G. 
Rating:
5.0

Customer did not leave a comment.

sherma C. 
Rating:
4.0

Customer did not leave a comment.

Andrea C. 
Rating:
5.0

Customer did not leave a comment.

Jalin A. 
Rating:
5.0

Customer did not leave a comment.

Melissa S. 
Rating:
5.0

U-Haul signage for where to find the U-Haul representative would be helpful, but overall I had a great experience.

Aldora N. 
Rating:
4.0

Customer did not leave a comment.

Phillip W. 
Rating:
5.0

Everything was smooth. Took only 2 minutes. Best part is check in online. It saves time.

IMTIAZ H. 
Rating:
2.0

Didn't have the 6 furniture pads I ordered. That was very important. Had to wait in line with people ordering groceries. Had to park the vehicle in a crowded parking lot with very small parking spaces. Not an ideal place to rent. I'd rather go to a uhaul dealer that solely deals with uhaul trucks and not a supermarket.

Matthew N. 
Rating:
5.0

Customer did not leave a comment.

vicky J. 
Rating:
5.0

Continue to be efficient. Please add a hand truck for the rental service, which will help to bring firm down the stairs.

Lena W. 
Rating:
3.0

Customer did not leave a comment.

Delano M. 
Rating:
3.0

Uhaul customers service is terrible because of their lack of efficient problem solving for helping with customer reservations & pick-up. There was an issue with my mobile pick-up reservation. The customer service representative at the pick-up location could not assist because she told me their was an alert on my account. This information was not relayed to me via email, text, or a phone call. When I called customer service I had to spend an hour on the phone because the wait time was about 30 minutes, and when I final got to speak to someone, they couldn't help, so they transferred Me to another department which hung up on the call. I had to call back and wait another 20 mins to speak to someone, and this person couldn't help me do I was put on hold for another 20 minutes, finally reaching someone who could finally help. Uhaul's prices may be affordable, but you will have to spend extra time and aggravation to rent their equipment.

Shannon S. 
Rating:
5.0

Claudio was very helpful throughout the entire process. He and his coworkers did an amazing job making sure all my needs were taken care of at pick up and made my drop off the easiest, quickest experience I have ever had with any U-haul location.

Matthew P. 
Rating:
5.0

Customer did not leave a comment.

Cecilia P. 
Rating:
5.0

Customer did not leave a comment.

bryon H. 
Rating:
3.0

Originally, I was supposed to pick up at another location. I reserved the van weeks ago so there was plenty of time for them to contact me to tell me they would be closed, but instead I had to call uhaul to ask what was going on and be sent to another location. I had to take a Lyft to get there. Since the situation wasn't my fault and it pushed my schedule back 45 minutes, it would have been nice if UHaul paid for the Lyft as an apology. I'm surprised the location I was supposed to pick up from doesn't routinely check their reservations and contact customers with issues.

Michelle P. 
Rating:
4.0

Customer did not leave a comment.

Ian M. 
Rating:
5.0

Customer did not leave a comment.

Yvette W. 
Rating:
3.0

The rental equipment like the Dolley should be inside the van because I was not able to receive the dolley I requested

Bianca V. 
Rating:
3.0

The tried were worn out I was scared during my whole trip it was dirty inside

jessica P. 
Rating:
4.0

I would say that U Haul should not make equipment available online that is not available. Upon arrival I was expecting a truck and it ended up not being one at the location. The worker did however change my reservation to a van (very accommodating), but this could have easily went south if I needed more space.

David W. 
Rating:
5.0

Both representatives at this location were very friendly and helpful. I would recommend having more vehicles available for rent.

glenda D. 
Rating:
5.0

Customer did not leave a comment.

Christian B. 
Rating:
5.0

Nice people. Easy in and out.

Richard M. 
Rating:
5.0

Speed up your mobile app service it takes longer to pick up the truck on the app then to go inside where it is warmer

Danny M. 
Rating:
2.0

The furniture pads were not all clean, nor were they folded. They were delivered stuffed in a large green trash bag. Yet, I was required to have them neatly folded when I returned them.

Myron O. 
No reviews have been submitted for this location.

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