Customer Reviews for Gautier Lock Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Gautier Lock Storage

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Sarai R.
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Customer did not leave a comment.

Alan D.
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Pamela M.
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Keep doing what you're doing

John R.
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Joel T.
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Zachary W.
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regina H.
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Ms. Lisa and her staff have exemplary service. They did everything to ensure my experience with U-Haul was fantastic. They displayed the best customer service and I appreciated how they made me feel as my needs were their number 1 priority.

Katina S.
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Wendy F.
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Fred G.
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Truck was clean but ramp was broken.

Angela B.
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Nothing, great professional service. Lisa is an awesome employee with great customer service skills.

Ricky M.
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ALVARO B.
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Charles B.
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On the Transportor the ratchet was very rusty. It was very hard to lock down the vehicle

Richard S.
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Russell L.
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t hey would not take trailer I had to take it to another location said they had to many trailers and did not need anymore

Richard M.
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The salesperson was very helpful to my needs!

NEIL M.
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Every thing way great

VICTORIA M.
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Tammy F.
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Jason K.
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kim B.
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This was the best UHaul experience I have ever had. EVER! I failed to get the girl's name, however; She was great! Very sweet.

natalie T.
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Crystal L.
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Had a horrible first impression with Uhaul. Everything i reserved was wrong. The pickup location the drop off time and even had someone else's name under my number. However i spoke to Jess and she was very nice and helpful and made it all better.

margaret H.
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Such a wonderful experience, The lady that processed the paperwork for is very friendly and very knowledgeable in Uhaul product.

CINDY A.
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Steve R.
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michelle I.
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the first truck we were issued wouldn't start, the second truck had issues and was having trouble starting. the customer service representative was extremely helpful, knowledgeable and courteous.

Carla M.
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Would have been nice if they had been in site when we turned the truck in.

William F.
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Pick up location was excellent. Staff was friendly and knowledgeable.

Joseph S.
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John W.
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Charles C.
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ryan H.
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Customer service representative was extremely friendly and polite. Excellent, professional service here.

Sergio I.
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Michael B.
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I was directed to Frazier Nursery in Biloxi to pick up the equipment, but it wasn't there. The folks at Frazier advised me my equipment was at Gautier Lock and Storage. While it was out of my way, the wonderful folks at Gautier Lock & Storage were wonderful, helpful and very helpful. Will reserve here from the start next time.

billy F.
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James T.
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Very personable and made sure I had no complaints about the unit.

LESLIE K.
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Wonderful lady in office. Great experience!

Erwin G.
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Customer did not leave a comment.

GEORGIA R.
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Bridget was awesome, definitely loves her job and is very good at it..she went above and beyond in customer service..thank you again..I will definitely be referring people to them..Lori Ribble

Graham B.
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Super friendly management. Was clear about the terms. Returning the truck was easy.

FREDRIC PAUL M.
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very smooth !! Teresa was very accommodating ! Was on my way with a brand new 26 Ford U-Haul in short order. Did Penske last April from TN to MS - nice folks You guys get an A+.....Tks Fred Miller

Courtney H.
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Dennis W.
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the truck looked like it had dog hair all over the driver and passenger seats. I dont consider that clean.

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