Customer Reviews for Gautier Lock Storage
(U-Haul Neighborhood Dealer)

62 reviews

2965 Old Spanish Trl   Gautier, MS 39553

(228) 205-2090

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(228) 205-2090

2965 Old Spanish Trl
Gautier, MS 39553

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

DANA T. 
Rating:
5.0

Customer did not leave a comment.

Velma R. 
Rating:
5.0

Customer did not leave a comment.

cynthia F. 
Rating:
5.0

Would help if application could be speeded up. Overall very pleased.

Kenneth T. 
Rating:
1.0

Over all it was the worst.

Greg N. 
Rating:
5.0

This location, staff, and experience were perfect.

First Baptist C. 
Rating:
5.0

Amazing

WILTON P. 
Rating:
5.0

Thank you!

wilton P. 
Rating:
3.0

Customer did not leave a comment.

LARRY G. 
Rating:
3.0

Customer did not leave a comment.

lawrence C. 
Rating:
5.0

Tammy at your Gautier location was absolutely wonderful! My rental was perfect and I will definitely come back and tell all of my friends about her and that location!!! Thank you for taking care of us and making our move so easy !! Donna McBroom !

Donna M. 
Rating:
1.0

I want be back but too help someone else I don't think you all should charge people for a gas especially high the price is 29.99 by the time you DONE it's way more I understand things right now are high but for local use a little bit too much

Kimberly W. 
Rating:
5.0

Nothing. Just visit with Tammy for a minute and see how much of a sweetheart she is. She went out of her way to help me when I missed my pick up date for a car hauler. You just don't receive service from genuine people like her anymore.

Justin B. 
Rating:
4.0

I thought I had the uhaul truck for 24 hrs because it was 29.95 per day But that wasn't the case. They figured out where I was going and then gave me a time of 4hrs.. it cost me 92.58 + the 24.50 I paid to fill it back up. I just didn't feel I should be charged for the whole day if I only had it 4.5 hours.

Marla S. 
Rating:
5.0

Not. A thing

Anthony M. 
Rating:
5.0

Customer did not leave a comment.

Connie P. 
Rating:
5.0

Customer did not leave a comment.

Sarai R. 
Rating:
4.0

Customer did not leave a comment.

Alan D. 
Rating:
5.0

Keep doing what you're doing

Pamela M. 
Rating:
5.0

Customer did not leave a comment.

John R. 
Rating:
5.0

Customer did not leave a comment.

Joel T. 
Rating:
5.0

Customer did not leave a comment.

Zachary W. 
Rating:
5.0

Ms. Lisa and her staff have exemplary service. They did everything to ensure my experience with U-Haul was fantastic. They displayed the best customer service and I appreciated how they made me feel as my needs were their number 1 priority.

regina H. 
Rating:
5.0

Customer did not leave a comment.

Katina S. 
Rating:
5.0

Customer did not leave a comment.

Wendy F. 
Rating:
5.0

Truck was clean but ramp was broken.

Fred G. 
Rating:
5.0

Nothing, great professional service. Lisa is an awesome employee with great customer service skills.

Angela B. 
Rating:
4.0

Customer did not leave a comment.

Ricky M. 
Rating:
5.0

Customer did not leave a comment.

ALVARO B. 
Rating:
4.0

On the Transportor the ratchet was very rusty. It was very hard to lock down the vehicle

Charles B. 
Rating:
3.0

Customer did not leave a comment.

Richard S. 
Rating:
3.0

t hey would not take trailer I had to take it to another location said they had to many trailers and did not need anymore

Russell L. 
Rating:
4.0

The salesperson was very helpful to my needs!

Richard M. 
Rating:
5.0

Every thing way great

NEIL M. 
Rating:
5.0

Customer did not leave a comment.

VICTORIA M. 
Rating:
5.0

Customer did not leave a comment.

Tammy F. 
Rating:
5.0

Customer did not leave a comment.

Jason K. 
Rating:
5.0

This was the best UHaul experience I have ever had. EVER! I failed to get the girl's name, however; She was great! Very sweet.

kim B. 
Rating:
5.0

Customer did not leave a comment.

natalie T. 
Rating:
5.0

Had a horrible first impression with Uhaul. Everything i reserved was wrong. The pickup location the drop off time and even had someone else's name under my number. However i spoke to Jess and she was very nice and helpful and made it all better.

Crystal L. 
Rating:
5.0

Such a wonderful experience, The lady that processed the paperwork for is very friendly and very knowledgeable in Uhaul product.

margaret H. 
Rating:
5.0

Customer did not leave a comment.

CINDY A. 
Rating:
5.0

Customer did not leave a comment.

Steve R. 
Rating:
4.0

the first truck we were issued wouldn't start, the second truck had issues and was having trouble starting. the customer service representative was extremely helpful, knowledgeable and courteous.

michelle I. 
Rating:
4.0

Would have been nice if they had been in site when we turned the truck in.

Carla M. 
Rating:
4.0

Pick up location was excellent. Staff was friendly and knowledgeable.

William F. 
Rating:
5.0

Customer did not leave a comment.

Joseph S. 
Rating:
5.0

Customer did not leave a comment.

John W. 
Rating:
5.0

Customer did not leave a comment.

Charles C. 
Rating:
5.0

Customer service representative was extremely friendly and polite. Excellent, professional service here.

ryan H. 
Rating:
5.0

Customer did not leave a comment.

Sergio I. 
Rating:
5.0

I was directed to Frazier Nursery in Biloxi to pick up the equipment, but it wasn't there. The folks at Frazier advised me my equipment was at Gautier Lock and Storage. While it was out of my way, the wonderful folks at Gautier Lock & Storage were wonderful, helpful and very helpful. Will reserve here from the start next time.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

billy F. 
Rating:
5.0

Very personable and made sure I had no complaints about the unit.

James T. 
Rating:
5.0

Wonderful lady in office. Great experience!

LESLIE K. 
Rating:
5.0

Customer did not leave a comment.

Erwin G. 
Rating:
5.0

Bridget was awesome, definitely loves her job and is very good at it..she went above and beyond in customer service..thank you again..I will definitely be referring people to them..Lori Ribble

GEORGIA R. 
Rating:
5.0

Super friendly management. Was clear about the terms. Returning the truck was easy.

Graham B. 
Rating:
5.0

very smooth !! Teresa was very accommodating ! Was on my way with a brand new 26 Ford U-Haul in short order. Did Penske last April from TN to MS - nice folks You guys get an A+.....Tks Fred Miller

FREDRIC PAUL M. 
Rating:
5.0

Customer did not leave a comment.

Courtney H. 
Rating:
5.0

Customer did not leave a comment.

Dennis W. 
Rating:
4.0

the truck looked like it had dog hair all over the driver and passenger seats. I dont consider that clean.

No reviews have been submitted for this location.

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