The vehicle had break issues, tire pressure issues, was dirty, not full on fuel and I had to go to 3 different locations to finally get the keys to a truck because 2 locations were unoccupied by someone who could help and the 3rd location was 30 minutes out of my way. I’ve used uhaul before and had great experiences. This time though, was far from good.
Brandon Thornton
Customer Reviews for Genesee Tags & Titles
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Convenient location and friendly staff. The only thing to critique (not the fault of the supplier) however I wish the drop-off was a quicker and easier experience. Took me an average of 20-30 minutes to get through all the check out prompts.
Alison ThompsonNot a thing. Sharon Corderman is amazing to work with! Service is great!
Frank EngleThe place where I rented it is good The truck was a piece of JUNK when I picked it up it would NOT START after that I noticed the handle to put up the window was missing some of the vents were pulled out when you drove the truck it made strange sounds coming from the front wheels
Timothy DarrenkampLarry always takes good care of his customers. We have used uhaul in Galeton PA numberous times. My father passed away and we have had to move his stuff to Michigan where I live. I've been so blessed to have a caring person like Larry to help us all the way. We would recommend Uhaul in Galeton to anyone!! Thanks again Larry😀
Charity RuizAll around friendly and super helpful. Fair prices and good people
Kylie SilsbyPhenominal location, excellent customer service here
ED GOYDASEveryone we dealt was very nice. Great moving experience! Thank you
ben russellSharon Corderman was great! She returned my call, came in out of hours, had truck all ready to go, was friendly, gave helpful information and had me on the road in no time. I will recommend this dealer to everyone I know!
peggy cunninghamSharon was an excellent resource on coordinating my move - could not ask for more gracious or professional service.
Donald GillilandEasy drop off, no problems, helpful and courteous
Erin BuckGreat service at this location. Highly recommended.
jeremy slawsonNobody there. Nobody to call but 800 number. Not at all informative when u arrive. Small shack selling bird houses not a good uhaul company or anything. Nobody there to speak to. More non related things for sale that it's hard to find drop off box. Poor quality
William DevlinThe unit was very clean but the truck was unsafe. Front end out of a-line men’s front tires bald on outside of tire back right tires bald.
Brian Churchexcellent service and very easy to work with
mark elderThe owners of this uhaul location are nothing short of amazing people. They were extremely helpful and friendly through our entire experience. In the future, we will surely come back to do business again with them!
Maria Kosa