The old 5x8 trailers are smaller inside than the new 5x8 trailers with a ramp. This threw off my packing preparation. Also without the ramp packing took longer and required more lifting. Upgrade your entire fleet to the new 5x8 ramp trailers. They are excellent.
KURT L
Customer Reviews for Georgia Auto Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great experience all the way around.
doug rWhen i received the uhall, at mobile check in the truck was dirty. There was a box of bisquits in there and dirty papers and mats. I took a picture when checking in. This place charged me cleaning and after hours fee. Do not rent from this place. I should have trusted the reviews.
ARIJANA RThere was shoes left in the truck with trash from McDonald’s and something was spilt on the cup holder but other than that it was clean and maintained
SUSAN AI was told by uhaul customer service the location removed my reservation for a appliances dolly, and I was not made aware. I understand that they didn't have one in stock however had I been notified I could have made arrangements before picking the truck up to get one. That being said I lost almost 3 hour of loading time having to run to harbor freight and buy a dolly because no locations near me have any for the next 2 weeks. I blame this on poor logistics on Uhaul's part.
TIFFANY WTrailer was in great condition. No issues dragging it over 800 miles fully loaded. Only issue was when I got it home and opened it up, it reeked of cat urine. So bad that I had to open the doors and soak it down in febreeze over night. It killed most of the smell, but it was bad when I got it.
FRANK JOnce again, Paul, Donna, and Evan saved the day! Despite power outages and Internet problems, the Georgia Auto Repair Uhaul Team delivered!! As always, we were very happy with their service!! Thank you, D
DAVID BThe windshields were dirty. The office personnel was very helpful.
DEBORAH MPaul was professional and curious. Paul offered me to stay I his office while I wanted for my Uber. Paul had a nice place and is very attentive. He cares about his customers and won’t be on the phone if you are in his office.
Adam CEasy drop off and the assistance was five star
DOUGLAS PAbove average service
Vincent HVery helpful, quick, and thorough. I will rent from them again whenever I need to haul something.
WILLIAM HAmazing office manager! Great experience! Ouch, the rental tax hurts!
JESSE WNothing at this time
HERBERT TMake the uhaul app more user friendly, and give customers a detailed check list before they rent as to what they need to be aware of and will need to complete for their rental
Nicole OBest location I’ve ever rented anything from! The customer service is TOP TIER!! We had a medical emergency during our move and were able to do what we needed to extend and get things moved without anyone upset. Compassionate group of people at this location!!
DANIEL BEverything
KIMONE MFriendly and helpful manager made the pickup experience smooth. An error in my credit card info was promptly addressed without having to deal with the app or calling customer service. Thank you!
HEE-CHOON LEverything was great. Thanks Donna and Paul
Mickey BGo see Donna she's the very best agent ever for U-Haul!!!
STEPHEN GVery helpful and good people
Travis HI'm extremely disappointed with the service I received at this U-Haul location. The staff's behavior was unprofessional, and I experienced biased and unethical treatment. Specifically, Donna and her family members were rude and added unnecessary charges to my bill. This is not the standard of service I've come to expect from U-Haul, having used their services multiple times in the past. I hope the company takes my feedback seriously and takes appropriate action to address these issues.
tiffany gAlways go here Great experience every time. Nice and helpful people.
GILDA OGreat folks
Ted SThe people were extremely nice and accommodating. I only needed the truck for a couple hours and they were kind enough to provide a parking area for me to leave my car well I went to pick up the bedroom suite that I purchased. Since I was by myself, this made the rental experience significantly better than other U-Haul locations that I have rented from in the past.
gary hI can’t find any fault! It was the BEST customer service i have experienced in a very long time!
Alphelie SI was charged an after hours fee but I dropped it off early. I was charged a cleaning fee but I cleaned it. I was charged a fuel charge but I dropped it off with more fuel than when I picked it up. What is going on?
Robert SVery helpful and overall great service
doug rJust a little tight not big enough space
Fred KDonna and Paul are great! I would use their services again! Very customer friendly.
Mike SThe site I originally chose online turned out to be a permanently closed establishment, and the return site was changed on me without my information, to a site much further than several other options near where I was scheduled to return to. Corporate coordination at U-Haul leaves MUCH to be desired, but the people onsite were very courteous and helpful.
Leslie SProfessional and friendly people 👍
Ronnie HIt was great service.
Randy MNo comments at this time,
Calvin JExcellent customer service!
SCOTT PThe people are friendly and professional. They even helped me navigate the new uhaul login system and use their Wi-Fi to speed up the process.
Terrall PVery helpful with the entire process.
Charles RGreat to work with and very helpful
MIKE JEverything was great but the truck was dirty on in the inside floor n outside mirror
angela bQuick, easy, very hospitable.
Charles RThese are good people. Local family business. Take pride in their company. Very easy to work with beginning to end. Will easily do business with them EVERY TIME I need a U Haul.
SANDERS CEverything was fast & efficient
Jimmie SVery nice to deal with but did not have number of blankets ordered..
Mario SThe location is small and difficult to access and maneuver around the lot. The staff was very friendly and helpful but the office was dirty and had a moldy smell.
gina lI rented blankets, but they did not have any when I arrived. Requesting a credit to my account.
DENISE W