Customer Reviews for Get It & Go
(U-Haul Neighborhood Dealer)

2,477 reviews

3121 E Main St   Mohegan Lake, NY 10547
(In the Cortlandt Towne Center across from the movie theater ticket window)

(914) 402-7144

Location Hours

  • Mon-Fri: 8 am - 4 pm
  • Sat: 8 am - 12 pm
  • Sun: 8 am - 11 am
Special Operating Hours
  • 8/21/2022: Closed

Services at this Location:

Contact Us

(914) 402-7144

3121 E Main St
Mohegan Lake, NY 10547
(In the Cortlandt Towne Center across from the movie theater ticket window)

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 4 pm
  • Sat: 8 am - 12 pm
  • Sun: 8 am - 11 am
Special Operating Hours
  • 8/21/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Wow, couldn't have been easier. Didn't believe price till I got actual bill. More than reasonable.

ROBERT M. 
Rating:
5.0

Impeccable service from start to finish. Cleanliness is top notch.

KEIVA A. 
Rating:
5.0

Customer did not leave a comment.

Darrell O. 
Rating:
4.0

Customer did not leave a comment.

Jacob K. 
Rating:
5.0

If I need to rent it ,joes the place I go

carl A. 
Rating:
4.0

Clearer signage would be helpful, but the location was easy to access and the experience was good. Joe was fantastic.

Madeline W. 
Rating:
5.0

Pick up and drop off extremely easy. I reserved the truck online and it was ready when I got there. Convenient drop box for the keys to return vehicle. Very happy with the whole thing from beginning to end

Danielle D. 
Rating:
5.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Joe provides great service, gives competitive rates and puts customer first always

Bharath V. 
Rating:
5.0

Customer did not leave a comment.

SARAIREBECCA S. 
Rating:
5.0

For this U-Haul location they need to put a sign up so u know where to go I went around the store twice and couldn't find the U-Haul entrance

Rodney C. 
Rating:
5.0

Customer did not leave a comment.

Ismael A. 
Rating:
5.0

Customer did not leave a comment.

Marc R. 
Rating:
5.0

The app is a bit sluggish for checking in and out. The overall experience was great. Thank you for helping with my move

Steve L. 
Rating:
5.0

David Croft if you had come inside my store and did the rental with me in person like you were suppose to. I would have not called the police even after we spoke the night before and asked you nicely to just come back the following morning at 8 am so we can do the rental and take pictures of the hook up which you did not. So you left me with no alternative but to call the Police .

joe M. 
Rating:
4.0

Customer did not leave a comment.

omar L. 
Rating:
5.0

Just wished the hours of operation especially on the weekends were a like longer other then that the staff was awesome.

Joseph M. 
Rating:
5.0

Nothing

Michael S. 
Rating:
5.0

Customer did not leave a comment.

Bharath V. 
Rating:
5.0

Customer did not leave a comment.

Eugene S. 
Rating:
5.0

Customer did not leave a comment.

Brett M. 
Rating:
2.0

Uhaul foling the path of Kmart and sears If u falow

basharat M. 
Rating:
3.0

Equipment dolly was not available. Also missing one furniture dolly. The attendant there told me the morning of, while I was there picking up the truck. I made the reservation several days in advance. There is no excuse to not notify (at the minimum) the customer that the requested equipment would not be available. If I had known that, I would have chosen another company to rent with.

Tanveer S. 
Rating:
5.0

The # 1 Stays # 1

ed P. 
Rating:
3.0

I was told I could pick up the truck in Mohegan Lake and drop it off in Monroe. When I picked up the truck I was told it had to be dropped off in the same location due to lack of equipment. Miss communication did not make too happy. However the staff was friendly and courteous.

Laura C. 
Rating:
5.0

Customer did not leave a comment.

gerard B. 
Rating:
5.0

Customer did not leave a comment.

kevin W. 
Rating:
1.0

Joe is an extremely unpleasant person who went so far as to report me to State Police. Completely out of line and a waste of my time

DAVID C. 
Rating:
1.0

Customer did not leave a comment.

Laasia H. 
Rating:
5.0

Customer did not leave a comment.

Brianna R. 
Rating:
5.0

As long as the next customer gets Joe Marazino on the front desk, UHAUL has nothing to worry about

Bharath V. 
Rating:
5.0

My fault for not using the app to return the truck. Quick and easy key drop. Will definitely use again

Scott R. 
Rating:
4.0

We reserved a storage unit since it was one month free with a truck rental. Got to the place and they said there were no units available that day. We had to go down the road with our full load to another storage facility and it was not cheap, but we had no choice after being on the road all day. Was very dissappointed in the "free" storage promo.

Kevin C. 
Rating:
5.0

Joe is the man! Always makes a tough job easier by having what I need and being helpful..

carl A. 
Rating:
5.0

Customer did not leave a comment.

victor G. 
Rating:
5.0

Excellent customer service. The best.

Kerry P. 
Rating:
5.0

Fast and easy.

Albert L. 
Rating:
5.0

Customer did not leave a comment.

Mario C. 
Rating:
5.0

I can't say at this time but it's all good.

william R. 
Rating:
5.0

Customer did not leave a comment.

I F. 
Rating:
5.0

Customer did not leave a comment.

David K. 
Rating:
5.0

Customer did not leave a comment.

kevin W. 
Rating:
1.0

Very bad customer services from the guy is at front desks

eber A. 
Rating:
4.0

Dropped off after hours, so no one was at the location.

Joseph B. 
Rating:
5.0

Very easy to return and receipt was delivered right away.

peter A. 
Rating:
5.0

Customer did not leave a comment.

VICKIEA K. 
Rating:
5.0

Customer did not leave a comment.

kevin O. 
Rating:
5.0

Customer did not leave a comment.

Paula L. 
Rating:
5.0

Love the personalized care! Thanks!

Omar O. 
Rating:
5.0

Customer did not leave a comment.

Bradford B. 
Rating:
5.0

Customer did not leave a comment.

danielle D. 
Rating:
5.0

Easy process.

Lisa L. 
Rating:
5.0

Joe is great, fast and friendly service

Matthew H. 
Rating:
5.0

Customer did not leave a comment.

jamie A. 
Rating:
5.0

Joe and staff are excellent and did there best to get me the truck i needed for the time period as well Thank you - always a pleasure - Nick Chiapparino - EP Event Group

NM C. 
Rating:
5.0

Customer did not leave a comment.

Edward G. 
Rating:
5.0

Just so easy and relived the stress

Anthony M. 
Rating:
4.0

The owner/operator was a gentleman and very helpful.

STEVEN M. 
Rating:
5.0

Excellent service

Vincent C. 
Rating:
1.0

Absolutely no signage for drop off

Eva G. 
Rating:
5.0

Customer did not leave a comment.

Vera M. 
Rating:
5.0

Joe and Nistacia were so very helpful !! We are truly greatful !! Thank you so much !! We would definitely use Get It & Go again !!

Francine H. 
Rating:
5.0

Customer did not leave a comment.

Edward B. 
Rating:
5.0

Overall good experience at drop off. Friendly person at counter.

Rey S. 
Rating:
4.0

Customer did not leave a comment.

Theodore P. 
Rating:
5.0

Customer did not leave a comment.

Henri G. 
Rating:
5.0

Customer did not leave a comment.

MICHAELEDWARD K. 
Rating:
5.0

Customer did not leave a comment.

Michael T. 
Rating:
5.0

Very happy with the service from this location, from booking the vehicle to pick-up and drop off. everyone very professional and helpful. I will be reserving the same vehicle in 2 weeks and again in june. great job

James S. 
Rating:
5.0

Customer did not leave a comment.

Anthony F. 
Rating:
4.0

Customer did not leave a comment.

JEFFREYMICHAEL R. 
Rating:
5.0

Customer did not leave a comment.

LUKE M. 
Rating:
5.0

Customer did not leave a comment.

Robert D. 
Rating:
5.0

Customer did not leave a comment.

Matthew H. 
Rating:
5.0

Customer did not leave a comment.

Gregory K. 
Rating:
5.0

Customer did not leave a comment.

Blerim M. 
Rating:
2.0

Just erased my comments by accident hitting the "feedback" button. Uhaul, just please send me the extra day fee I was charged after Uhaul took an hour thru the process of logging the truck in after the place closed at 4 without notice. I wish I could get my hour back as well.

Frankm Q. 
Rating:
5.0

Customer did not leave a comment.

Jacinto M. 
Rating:
5.0

Rental was quick, easy and reasonable in price. Equipment was in excellent condition.

Daniel L. 
Rating:
5.0

Customer did not leave a comment.

Omar O. 
Rating:
5.0

Customer did not leave a comment.

Mark H. 
Rating:
3.0

Customer did not leave a comment.

Courtney A. 
Rating:
5.0

Joe is always a pleasure to deal with.

RAYMONDJOHN H. 
Rating:
5.0

Customer did not leave a comment.

kevin W. 
Rating:
5.0

Customer did not leave a comment.

angel D. 
Rating:
5.0

Great service and helpful sales person will be back to rent again

Scott L. 
Rating:
4.0

Customer did not leave a comment.

john M. 
Rating:
5.0

Easy experience and the person that assisted us at the u-haul was incredibly helpful, not only in preparing us for the day, but guiding us on what highways to take.

Daren T. 
Rating:
5.0

I was so impressed as I'm new to the area. I would certainly use them again and tell my family and friends about them.

Joseph G. 
Rating:
5.0

Thank you

Gregory H. 
Rating:
4.0

Joe was great and an absolute pleasure.

Kendall P. 
Rating:
5.0

One of the best agent in the country.

ERTAN B. 
Rating:
5.0

Customer did not leave a comment.

Joshua S. 
Rating:
1.0

I picked up the truck Via my cell, had no contact with any employee. The truck cab was very dirty the windshield was absolutely filthy and the cab had broken glass in it. The storage area (the box) was cleaner when I dropped it off then when I picked it up. The driver side door had to be slammed shut as it was not closing properly. Overall I was very disappointed with the conditions of the truck I rented for about 24 hrs. I rented from U-Haul expecting a lot more than what I received and truly am dissatisfied and disappointed with the vehicle I rented.

Thomas G. 
Rating:
4.0

Office was somewhat hard to find

Bradley B. 
Rating:
5.0

Customer did not leave a comment.

Matthew C. 
Rating:
5.0

Nothing

Rita M. 
Rating:
5.0

Good service very professional

Gregory K. 
Rating:
5.0

Customer did not leave a comment.

Adam T. 
Rating:
5.0

Maybe newer trucks but convenience and service was more important.

Donald P. 
No reviews have been submitted for this location.

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