Customer Reviews for Get It & Go
(U-Haul Neighborhood Dealer)

2,431 reviews

3121 E Main St   Mohegan Lake, NY 10547
(In the Cortlandt Towne Center across from the movie theater ticket window)

(914) 402-7144

Location Hours

  • Mon-Fri: 8 am - 4 pm
  • Sat: 8 am - 12 pm
  • Sun: 8 am - 11 am
Special Operating Hours
  • 7/3/2022 - 7/4/2022: 8:00 am - 10:00 am

Services at this Location:

Contact Us

(914) 402-7144

3121 E Main St
Mohegan Lake, NY 10547
(In the Cortlandt Towne Center across from the movie theater ticket window)

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 4 pm
  • Sat: 8 am - 12 pm
  • Sun: 8 am - 11 am
Special Operating Hours
  • 7/3/2022 - 7/4/2022: 8:00 am - 10:00 am
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

kevin O. 
Rating:
5.0

Customer did not leave a comment.

Paula L. 
Rating:
5.0

Love the personalized care! Thanks!

Omar O. 
Rating:
5.0

Customer did not leave a comment.

Bradford B. 
Rating:
5.0

Customer did not leave a comment.

danielle D. 
Rating:
5.0

Easy process.

Lisa L. 
Rating:
5.0

Joe is great, fast and friendly service

Matthew H. 
Rating:
5.0

Customer did not leave a comment.

jamie A. 
Rating:
5.0

Joe and staff are excellent and did there best to get me the truck i needed for the time period as well Thank you - always a pleasure - Nick Chiapparino - EP Event Group

NM C. 
Rating:
5.0

Customer did not leave a comment.

Edward G. 
Rating:
5.0

Just so easy and relived the stress

Anthony M. 
Rating:
4.0

The owner/operator was a gentleman and very helpful.

STEVEN M. 
Rating:
5.0

Excellent service

Vincent C. 
Rating:
1.0

Absolutely no signage for drop off

Eva G. 
Rating:
5.0

Customer did not leave a comment.

Vera M. 
Rating:
5.0

Joe and Nistacia were so very helpful !! We are truly greatful !! Thank you so much !! We would definitely use Get It & Go again !!

Francine H. 
Rating:
5.0

Customer did not leave a comment.

Edward B. 
Rating:
5.0

Overall good experience at drop off. Friendly person at counter.

Rey S. 
Rating:
4.0

Customer did not leave a comment.

Theodore P. 
Rating:
5.0

Customer did not leave a comment.

Henri G. 
Rating:
5.0

Customer did not leave a comment.

MICHAELEDWARD K. 
Rating:
5.0

Customer did not leave a comment.

Michael T. 
Rating:
5.0

Very happy with the service from this location, from booking the vehicle to pick-up and drop off. everyone very professional and helpful. I will be reserving the same vehicle in 2 weeks and again in june. great job

James S. 
Rating:
5.0

Customer did not leave a comment.

Anthony F. 
Rating:
4.0

Customer did not leave a comment.

JEFFREYMICHAEL R. 
Rating:
5.0

Customer did not leave a comment.

LUKE M. 
Rating:
5.0

Customer did not leave a comment.

Robert D. 
Rating:
5.0

Customer did not leave a comment.

Matthew H. 
Rating:
5.0

Customer did not leave a comment.

Gregory K. 
Rating:
5.0

Customer did not leave a comment.

Blerim M. 
Rating:
2.0

Just erased my comments by accident hitting the "feedback" button. Uhaul, just please send me the extra day fee I was charged after Uhaul took an hour thru the process of logging the truck in after the place closed at 4 without notice. I wish I could get my hour back as well.

Frankm Q. 
Rating:
5.0

Customer did not leave a comment.

Jacinto M. 
Rating:
5.0

Rental was quick, easy and reasonable in price. Equipment was in excellent condition.

Daniel L. 
Rating:
5.0

Customer did not leave a comment.

Omar O. 
Rating:
5.0

Customer did not leave a comment.

Mark H. 
Rating:
3.0

Customer did not leave a comment.

Courtney A. 
Rating:
5.0

Joe is always a pleasure to deal with.

RAYMONDJOHN H. 
Rating:
5.0

Customer did not leave a comment.

kevin W. 
Rating:
5.0

Customer did not leave a comment.

angel D. 
Rating:
5.0

Great service and helpful sales person will be back to rent again

Scott L. 
Rating:
4.0

Customer did not leave a comment.

john M. 
Rating:
5.0

Easy experience and the person that assisted us at the u-haul was incredibly helpful, not only in preparing us for the day, but guiding us on what highways to take.

Daren T. 
Rating:
5.0

I was so impressed as I'm new to the area. I would certainly use them again and tell my family and friends about them.

Joseph G. 
Rating:
5.0

Thank you

Gregory H. 
Rating:
4.0

Joe was great and an absolute pleasure.

Kendall P. 
Rating:
5.0

One of the best agent in the country.

ERTAN B. 
Rating:
5.0

Customer did not leave a comment.

Joshua S. 
Rating:
1.0

I picked up the truck Via my cell, had no contact with any employee. The truck cab was very dirty the windshield was absolutely filthy and the cab had broken glass in it. The storage area (the box) was cleaner when I dropped it off then when I picked it up. The driver side door had to be slammed shut as it was not closing properly. Overall I was very disappointed with the conditions of the truck I rented for about 24 hrs. I rented from U-Haul expecting a lot more than what I received and truly am dissatisfied and disappointed with the vehicle I rented.

Thomas G. 
Rating:
4.0

Office was somewhat hard to find

Bradley B. 
Rating:
5.0

Customer did not leave a comment.

Matthew C. 
Rating:
5.0

Nothing

Rita M. 
Rating:
5.0

Good service very professional

Gregory K. 
Rating:
5.0

Customer did not leave a comment.

Adam T. 
Rating:
5.0

Maybe newer trucks but convenience and service was more important.

Donald P. 
Rating:
5.0

Customer did not leave a comment.

Jeanette W. 
Rating:
5.0

The customer service at this location was outstanding.

David N. 
Rating:
5.0

Not much easy in and out . Great place to rent from

MARK B. 
Rating:
5.0

Customer did not leave a comment.

Christopher F. 
Rating:
5.0

Customer did not leave a comment.

Hobart L. 
Rating:
3.0

Customer did not leave a comment.

Jennifer C. 
Rating:
5.0

Customer did not leave a comment.

Michael H. 
Rating:
4.0

Customer did not leave a comment.

David W. 
Rating:
5.0

Customer did not leave a comment.

Evan S. 
Rating:
5.0

Nothing Joe is outstanding just wish you rented cars as well

Paul B. 
Rating:
5.0

Customer did not leave a comment.

Derrick L. 
Rating:
5.0

Customer did not leave a comment.

Ryan L. 
Rating:
5.0

Every aspect of this UHaul rental experience was top-notch — Joe was friendly and professional, the truck was clean and in excellent condition, pick-up and return was easy and convenient — it took oodles of stress out of our move … I would DEFINITELY rent again from Joe @ Mohegan Lake UHaul — and have already recommended this UHaul location to several friends! Thanks so much — greatly appreciated!

Loree S. 
Rating:
5.0

Nothing everything was fantastic .

THOMAS S. 
Rating:
5.0

Customer did not leave a comment.

Juan C. 
Rating:
5.0

Brake lights on trailer dolly were not working due to a faulty fuse.Should have been checked before pickup.

Michael C. 
Rating:
5.0

Customer did not leave a comment.

JUAN C. 
Rating:
5.0

Customer did not leave a comment.

DANIEL W. 
Rating:
5.0

Customer did not leave a comment.

James E. 
Rating:
5.0

Customer did not leave a comment.

Cameesha M. 
Rating:
5.0

I don't know what would make it better.

Donald C. 
Rating:
4.0

Customer did not leave a comment.

JEFFREYMICHAEL R. 
Rating:
5.0

Great customer service! Joe went out of his way to help us out.

kevin W. 
Rating:
5.0

Customer did not leave a comment.

Tina D. 
Rating:
5.0

Customer did not leave a comment.

John L. 
Rating:
5.0

Customer did not leave a comment.

Steve M. 
Rating:
5.0

Customer did not leave a comment.

JEFFREYMICHAEL R. 
Rating:
5.0

Joe went above and beyond for my rental. I put in the wrong date for my reservation and he was able to get me a truck. He helped me out when I really needed it

Matthew C. 
Rating:
4.0

Customer did not leave a comment.

Carolyn R. 
Rating:
5.0

Muy buen servicio

Efrain S. 
Rating:
5.0

Customer did not leave a comment.

Nigel O. 
Rating:
5.0

Joe was very friendly and accommodating. I would definitely recommend this U-Haul location.

Jane B. 
Rating:
5.0

Any time you deal with joe it is a positive Experience

James B. 
Rating:
5.0

Customer did not leave a comment.

Kevin D. 
Rating:
4.0

Customer did not leave a comment.

JEFFREYMICHAEL R. 
Rating:
1.0

The price was different then the reservation that was made online and when brought up the sales rep refused to honor the online reservation

Justin A. 
Rating:
4.0

My entire experience was easy and pain free. I booked a trailer rental in a hurry at 11:30pm on a Friday night and was able to pick it up on Saturday morning at 8am, no sweat, no hiccups. Joe is extremely helpful and a heck of a nice guy to boot. Would definitely recommend this location.

Anthony O. 
Rating:
5.0

Always fast and friendly service and they always make sure the equipment is safe before you leave

Thomas C. 
Rating:
3.0

If you reserve a vehicle then why wouldn't the location prepare the vehicle for proper pick up? The windshield was iced over and no scraper in the vehicle to clear it. There was a tire pressure error stuck on the dash screen thus I could not confirm the starting mileage, so I took the default mileage out reading from the app. Then when I went to return the vehicle via the app- I could not complete the checkin because the app stated my mileage retuned was less then the mileage out. WTF!- as this was a Saturday and the location was closed I had to wait on the phone 20 mins for customer service to pick up and help me. What a horrible experience- will think twice before I rent from Uhaul again

Scott N. 
Rating:
1.0

The cup holders were filthy and the Uhual smelled like cigarettes

Ghia D. 
Rating:
5.0

Customer did not leave a comment.

Roderick A. 
Rating:
5.0

Customer did not leave a comment.

Shelbey G. 
Rating:
5.0

Just wondering if Letting renters know to avoid parkways, I know about it but I frequently see u-haul trucks on the parkways

Alexander A. 
Rating:
5.0

Everything was very easy and ready to go. Joe was extremely helpful!

Sean K. 
Rating:
4.0

Very friendly and efficient service

David A. 
Rating:
5.0

Customer did not leave a comment.

Daniel B. 
No reviews have been submitted for this location.

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