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kevin O.
Customer Reviews for Get It & Go
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Love the personalized care! Thanks!
Omar O.Easy process.
Lisa L.Joe is great, fast and friendly service
Matthew H.Joe and staff are excellent and did there best to get me the truck i needed for the time period as well Thank you - always a pleasure - Nick Chiapparino - EP Event Group
NM C.Just so easy and relived the stress
Anthony M.The owner/operator was a gentleman and very helpful.
STEVEN M.Excellent service
Vincent C.Absolutely no signage for drop off
Eva G.Joe and Nistacia were so very helpful !! We are truly greatful !! Thank you so much !! We would definitely use Get It & Go again !!
Francine H.Overall good experience at drop off. Friendly person at counter.
Rey S.Very happy with the service from this location, from booking the vehicle to pick-up and drop off. everyone very professional and helpful. I will be reserving the same vehicle in 2 weeks and again in june. great job
James S.Just erased my comments by accident hitting the "feedback" button. Uhaul, just please send me the extra day fee I was charged after Uhaul took an hour thru the process of logging the truck in after the place closed at 4 without notice. I wish I could get my hour back as well.
Frankm Q.Rental was quick, easy and reasonable in price. Equipment was in excellent condition.
Daniel L.Joe is always a pleasure to deal with.
RAYMONDJOHN H.Great service and helpful sales person will be back to rent again
Scott L.Easy experience and the person that assisted us at the u-haul was incredibly helpful, not only in preparing us for the day, but guiding us on what highways to take.
Daren T.I was so impressed as I'm new to the area. I would certainly use them again and tell my family and friends about them.
Joseph G.Thank you
Gregory H.Joe was great and an absolute pleasure.
Kendall P.One of the best agent in the country.
ERTAN B.I picked up the truck Via my cell, had no contact with any employee. The truck cab was very dirty the windshield was absolutely filthy and the cab had broken glass in it. The storage area (the box) was cleaner when I dropped it off then when I picked it up. The driver side door had to be slammed shut as it was not closing properly. Overall I was very disappointed with the conditions of the truck I rented for about 24 hrs. I rented from U-Haul expecting a lot more than what I received and truly am dissatisfied and disappointed with the vehicle I rented.
Thomas G.Office was somewhat hard to find
Bradley B.Nothing
Rita M.Good service very professional
Gregory K.Maybe newer trucks but convenience and service was more important.
Donald P.The customer service at this location was outstanding.
David N.Not much easy in and out . Great place to rent from
MARK B.Nothing Joe is outstanding just wish you rented cars as well
Paul B.Every aspect of this UHaul rental experience was top-notch — Joe was friendly and professional, the truck was clean and in excellent condition, pick-up and return was easy and convenient — it took oodles of stress out of our move … I would DEFINITELY rent again from Joe @ Mohegan Lake UHaul — and have already recommended this UHaul location to several friends! Thanks so much — greatly appreciated!
Loree S.Nothing everything was fantastic .
THOMAS S.Brake lights on trailer dolly were not working due to a faulty fuse.Should have been checked before pickup.
Michael C.I don't know what would make it better.
Donald C.Great customer service! Joe went out of his way to help us out.
kevin W.Joe went above and beyond for my rental. I put in the wrong date for my reservation and he was able to get me a truck. He helped me out when I really needed it
Matthew C.Muy buen servicio
Efrain S.Joe was very friendly and accommodating. I would definitely recommend this U-Haul location.
Jane B.Any time you deal with joe it is a positive Experience
James B.The price was different then the reservation that was made online and when brought up the sales rep refused to honor the online reservation
Justin A.My entire experience was easy and pain free. I booked a trailer rental in a hurry at 11:30pm on a Friday night and was able to pick it up on Saturday morning at 8am, no sweat, no hiccups. Joe is extremely helpful and a heck of a nice guy to boot. Would definitely recommend this location.
Anthony O.Always fast and friendly service and they always make sure the equipment is safe before you leave
Thomas C.If you reserve a vehicle then why wouldn't the location prepare the vehicle for proper pick up? The windshield was iced over and no scraper in the vehicle to clear it. There was a tire pressure error stuck on the dash screen thus I could not confirm the starting mileage, so I took the default mileage out reading from the app. Then when I went to return the vehicle via the app- I could not complete the checkin because the app stated my mileage retuned was less then the mileage out. WTF!- as this was a Saturday and the location was closed I had to wait on the phone 20 mins for customer service to pick up and help me. What a horrible experience- will think twice before I rent from Uhaul again
Scott N.The cup holders were filthy and the Uhual smelled like cigarettes
Ghia D.Just wondering if Letting renters know to avoid parkways, I know about it but I frequently see u-haul trucks on the parkways
Alexander A.Everything was very easy and ready to go. Joe was extremely helpful!
Sean K.Very friendly and efficient service
David A.