Customer Reviews for Gila Ridge Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Gila Ridge Storage

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David H. on

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After using the online checkout/in system, I will not use Uhaul again. Far to impersonal, and enough quirks with picture taking and phone calls that I want no part of it.

Rachel C. on

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Nothing... we were very pleased with everything.

STEVEN G. on

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Nothing. Great personnel.

Andrew K. on

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Amazing customer service. Fast, friendly, and knowledgeable.

Susan S. on

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Customer did not leave a comment.

Alice A. on

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Can't think of anything - everything worked according to my timeline and needs. No problems with the equipment either! Thank you!

Denice L. on

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Sonya T. on

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Debra W. on

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Personnel very professional, courteous, and helpful. I would definitely recommend this UHaul location to anyone. Best Debra Wood

Dennis B. on

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Customer did not leave a comment.

diana C. on

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She was very nice and attentive but the truck had only a quarter of a tank of gas and when you have so much to do having to make a stop to fill the tank is not ideal, I don’t mind having to fill it afterwards but starting with an empty tank of gas is not acceptable in my opinion. The door was hard to close and sometimes it would be half locked and I was afraid it would open since it was so hard to close.

ruth S. on

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Customer did not leave a comment.

Randall M. on

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It was very inconvenient that the location we were directed to did not have the blankets we ordered. We had to drive to a second location and still did not receive the number of blankets we ordered.

April B. on

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Gerry S. on

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Very, very Excellent ,very helpful.Was able to pick up truck day early,let me keep the truck an extra day,because of the holiday,but i did not need too. Thank you

on

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Hours posted wrong for Yuma store.

Sabrina Y. on

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I was never told that there would be nearly $100's in taxes and I called the corporation as well as this local office 3 different times to verify the exact amount I would be charged (because of the way that I would be paying). So, in the same morning I had scheduled my pickup for moving out of state, I had to leave and come back 3 different times because of their inability to coordinate pricing and inability to accept cash and their computers are so malfunctioned I didn't leave the office until nearly noon - I scheduled my pickup for 8 am! Still after all of these issues, was never offered ANY sort of compensation. No discount, no extra miles or day - really? Even after everything, not even an apology for being the most inept U-Haul facility I've ever worked with. Wow. Next time, I'll try Penske's.

TERI C. on

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Customer did not leave a comment.