Tow was not hooked to trailer. Charged more the agreed upon over the phone. Literally no one at the location to help us accept the front desk gal. We drove 3 hours for the pick up, it was over 100 degrees while us, customers, tried to figure it all out. Highly disappointed! Also at one point the customer service switched our pick up location to Phoenix. Then we are driving and get a call that a different location needs the truck and can we help get it to a different location. Being who WE are, we turned it in 3 days early to help. For the price we ended up being charged, very upset.
Krystal M
Rigos Auto Diesel & Mobile Service
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Yuma, AZ 85365
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The equipment had seen many a mile but it was ok. It road very rough with a lot of vibration and lots of noise as if it may have had “square out of balanced wheels”.😆. The service people at both ends of trip were very good and very helpful.
brian lExterior of truck, mirrors, windshield, etc. extremely dirty.
Daniel OWatch out the the goat heads in the dirt lot. They will cover your shoes & then into the car
Rudolph LThe only negative thing is the construct on the road
Terry T