The cab was not clean, the remote check-in and check-out was a RIDICULOUS WASTE OF TIME and I will n ot use that feature ever again.
Jeffrey M
Customer Reviews for Gilligans Twin Lakes Market
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Put a jack stand on rental trailers we had a hard time hooking and unhooking trailer
JJ jBetter gas mileage.
Deryn WI like it was at a gas station that has really good prices - saved me a trip to another gas station to fill up my vehicle. Staff was friendly and it's a small U-haul site for no lines.
James KVery friendly people and knowledgeable about their equipment. I would highly recommend them for your moving needs.
DALE TKey was not in the designated lockbox. I had to ask the gas station attendant (not a UHaul person) for help. He was able to find the key for the overnight dropbox and locate the key I needed for the truck I rented. That was a hassle for both of us.
Jody SI made this reservation 3 month ago. I was supposed to pick up the truck in Flagstaff Az . Three days prior to pick up I was told ,that there was no truck in Flagstaff, that I had to pick it up in Prescott Az . This is new location is 90 minutes away. Was is the purpose of making a reservation I suggest some one in charge read the definition of reservation
EDUARDO YVery kind individuals at both locations, helpful and down to earth
Gabriel CN/A
Jim MGreat staff. Taken care of fast. Very friendly.
David RVery professional when discussing how truck worked and if anything they should be aware of for the next renter. . Told us clean windshield is standard for them.
Jeffrey S