Went to pick up, didn’t have equipment at the location, sent me to another location, they didn’t have the equipment…..had rented it to someone else before I showed up & had to get them to return with it. Then software issues on their computer caused me a 2 hour wait before leaving - miserable experience- would like a refund or partial.
Charles J
Gilligans Twin Lakes Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Prescott, AZ 86301
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Quick and easy helpful staff and friendly.
Diego GI was told by U-Haul I had E-pick up. U-Haul never completed the process for me to pick up the truck before the pickup location's opening hours. Fortunately, or not, the location told me this happens a lot with U-Haul and was kind enough to finish the checkout process before their opening hours. So the U-Haul dropped the ball, but the pickup location took care of us.
jhanna dClose to my new home, courteous, easy.
LAURIE GSuper friendly and helpful!
Cathy c