Customer Reviews for Glacier Park Storage
(U-Haul Neighborhood Dealer)

989 reviews

3630 Hwy 52   Frederick, CO 80516
(This location does not offer one month free)

(720) 399-2431

Office Hours

  • Mon-Sat: 8 am–5:30 pm
  • Sun: 9 am–2 pm
Special Operating Hours
  • 5/27/2024: Closed

Services at this Location:

Contact Us

(720) 399-2431

3630 Hwy 52
Frederick, CO 80516
(This location does not offer one month free)

Services at this Location:

Office Hours

  • Mon-Sat: 8 am–5:30 pm
  • Sun: 9 am–2 pm
Special Operating Hours
  • 5/27/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

The truck was drove crap when loaded. Had a hard time stearing. Just felt unsafe.

Joseph S 
Rating:
5.0

Customer did not leave a comment.

Jodie O 
Rating:
5.0

Sherry was so kind and helpful and an absolute delight to work with! Equipment was in great condition and clean.

Rebecca R 
Rating:
5.0

Customer did not leave a comment.

Jacob K 
Rating:
5.0

Customer did not leave a comment.

Kat H 
Rating:
5.0

Customer did not leave a comment.

Kat H 
Rating:
5.0

Quick contract, paid, hitched and off to the dump I went. Took it to the car wash on Colorado $2, called office 5 min out and drove it directly back into the gated area, passed inspection and off I went home. Receipt emailed. 👍

lisa t 
Rating:
5.0

Customer Service and Trucks are excellent at the Glacier Park Storage Location-They have helped us with many moves! Thank you!! The Green Family!

Lisa G 
Rating:
5.0

Customer did not leave a comment.

Walter P 
Rating:
5.0

Everything went great. Very happy!

michael g 
Rating:
5.0

Excellent service and very friendly.

Gary M 
Rating:
5.0

Best around

Jeremiah H 
Rating:
5.0

Na

Heather M 
Rating:
5.0

Customer did not leave a comment.

Jim M 
Rating:
5.0

Customer did not leave a comment.

Eric L 
Rating:
5.0

Great service!

ARTURO B 
Rating:
5.0

Customer did not leave a comment.

Mark A 
Rating:
5.0

I HAVE RENTED A NUMBER OF TIMES FROM THESE FOLKS AND IT IS ALWAYS A PLEASANT AND EASY EXPERIENCE.

Mark A 
Rating:
5.0

Customer did not leave a comment.

Chris G 
Rating:
5.0

Customer did not leave a comment.

David M 
Rating:
5.0

Professional and courteous

Mark A 
Rating:
5.0

Customer did not leave a comment.

Steven G 
Rating:
5.0

Customer did not leave a comment.

Sat N 
Rating:
5.0

Customer did not leave a comment.

Stevie S 
Rating:
5.0

Customer did not leave a comment.

REMY B 
Rating:
4.0

Customer did not leave a comment.

John F 
Rating:
5.0

Customer did not leave a comment.

Troy M 
Rating:
5.0

Customer did not leave a comment.

John B 
Rating:
5.0

Always love working with this location and Sherry is top notch customer service.

Monica L 
Rating:
5.0

Very nice people at this location, I highly recommend this location!

Jeff G 
Rating:
5.0

Customer did not leave a comment.

Erich B 
Rating:
5.0

Sherry and Rod were extremely helpful and super courteous.

Chris N 
Rating:
5.0

Customer did not leave a comment.

James M 
Rating:
5.0

Great people.

John B 
Rating:
5.0

Great location, in and out with ease. Return was the same. Highly recommend this location.

John B 
Rating:
5.0

Customer did not leave a comment.

Dustin H 
Rating:
5.0

Flat out great service from both locations. Aiden off hwy 66 was extremely helpful!

Marty O 
Rating:
5.0

Customer did not leave a comment.

Janet E 
Rating:
5.0

Great staff and experience , will use this location next time.

Brian P 
Rating:
4.0

My dealings with this establishment were very good. They gave me the equipment that I needed and they answered all my questions very pleasant and if I lived here I would use them whenever I needed them to do any kind of moving or packing or story. Have a great day.

LAURIE G 
Rating:
5.0

Clean facility and helpful staff.

Brent B 
Rating:
5.0

Customer did not leave a comment.

Joseph M 
Rating:
5.0

Excellent customer service, friendly and knowledgeable. Thank you!!

Tina D 
Rating:
5.0

The process was easy and the online reservation system helped ensure the correct truck was available.

George S 
Rating:
5.0

Customer did not leave a comment.

John M 
Rating:
5.0

I appreciate the person who so accommodating and flexible. It made rough day a little easier. Thank you

Margaret D 
Rating:
5.0

Customer did not leave a comment.

Shawna R 
Rating:
5.0

Rod and Sherry run a tight ship

Tim K 
Rating:
5.0

I did not get my dolly like I ordered but was charged for it.

Orlena L 
Rating:
5.0

Customer did not leave a comment.

Mark F 
Rating:
4.0

Needs better scheduling, my drop of time was at 4 and apparently they already had some else scheduled to pick up at the same time, I didn’t appreciate the call that I got saying to take it in at 3. I have already paid for my time it’s not my issue they overlap people at same time.

Ramon A 
Rating:
5.0

Have the trailer ready accessible. Pulling it through the storage yard could present trouble for some if they are not experienced with a trailer.

Adam G 
Rating:
5.0

The husband and wife team were fantastic. Pleasant, helpful and positive. Great experience. Will definitely recommend to others. Thank you. Bob

Robert L 
Rating:
5.0

Customer did not leave a comment.

Heather A 
Rating:
5.0

Very nice a+

ANTONIO P 
Rating:
3.0

I brought the vehicle back earlier. A discount should of been applied. Otherwise great service!!

Natalie M 
Rating:
4.0

I dropped off after hours.

Mark M 
Rating:
5.0

Great folks running a very good business with excellent communication and can-do attitude.

Michael J 
Rating:
5.0

Everything was excellent!

GIRISH S 
Rating:
1.0

I returned the trailer a whole day early (22 hours total rented at the time of drop off) and the gentleman on site said he would check the trailer in. I contacted U-Haul CS that afternoon when I had not received a receipt and provided photographic proof that the trailer had been returned at 12:39 on July 25th. That evening, I reached out again as I still hadn't received a receipt. The representative, who I could hardly hear, said she would reach out to the site and CC me. However, I was not CC'ed on the email. The final representative I spoke with, today, was helpful and explained that she would open a ticket so that my refund for returning the trailer a day open would be addressed. This return location should ensure that items are checked in when they are dropped off.

Alexander S 
Rating:
4.0

Customer did not leave a comment.

Pamela O 
Rating:
5.0

Customer did not leave a comment.

Brett C 
Rating:
4.0

Nothing

Eric M 
Rating:
5.0

Excellent people to work with, professional and kind.

linda r 
Rating:
3.0

We dropped off the truck after hours. I went to the link that was provided in a text and tried to follow the drop off instructions. It said I would have to take pictures of the truck to verify the condition. But then it immediately took me to another screen and said I was done. We just put the contract and the keys in the lockbox. I've had trouble with U-Haul drop off instructions before on previous rentals. The truck itself was fine.

Ann C 
Rating:
5.0

Customer did not leave a comment.

Rebecca S 
Rating:
5.0

Customer did not leave a comment.

Robert S 
Rating:
5.0

Customer did not leave a comment.

Gregory L 
Rating:
5.0

Customer did not leave a comment.

Mark C 
Rating:
5.0

A good place to do business. Nice people.

Howard S 
Rating:
5.0

Customer did not leave a comment.

Dallas E 
Rating:
5.0

Glacier Park Storage is easy to use, clean and friendly.

Timothy E 
Rating:
5.0

Customer did not leave a comment.

Jill C 
Rating:
4.0

Customer did not leave a comment.

Heidi D 
Rating:
5.0

Customer did not leave a comment.

Donna P 
Rating:
5.0

Very friendly and helpful; positive experience - thank you!

Jeff F 
Rating:
5.0

Sherry and the guy at this U Haul facility were great! They were a lot of help and nice people!

Michelle C 
Rating:
5.0

Customer did not leave a comment.

Chris B 
Rating:
5.0

Customer did not leave a comment.

Aaron U 
Rating:
5.0

Customer did not leave a comment.

Prabhath W 
Rating:
5.0

There was no outlet for the USB so we drove without music and/or podcasts from Colorado to Virginia. The radio did work but had to be turned so loud because of the extremely loud interior of the cab of the truck.

Heidi S 
Rating:
5.0

This was the nicest place I’ve ever rented from!! The owners are extremely kind and the place was spotless. Super impressed with the service and the ease of rental at this location.

Brandyn H 
Rating:
5.0

Customer did not leave a comment.

Jesus P 
Rating:
5.0

Customer did not leave a comment.

Michael D 
Rating:
5.0

Customer did not leave a comment.

Leah R 
Rating:
5.0

Great experience, very helpful and friendly customer service.

Evan B 
Rating:
5.0

The only problem we had was, about 10 miles from our destination it sounded like the wheel bearing was going out. But we explained that to the drop of site and all was well

Michel C 
Rating:
4.0

Customer did not leave a comment.

Zachary J 
Rating:
4.0

Customer did not leave a comment.

Andrew K 
Rating:
5.0

Customer did not leave a comment.

Mark F 
Rating:
5.0

Customer did not leave a comment.

Bianca R 
Rating:
3.0

Using the u-haul app was a chore and I was on the phone with customer service the whole time. I was sent to a location that no longer rents U-Haul‘s. I was then sent to a place that was closed and on vacation. I could not get the app to take a copy of my license, which I had already entered into the app to do a blind pick up. I was then sent to a third location which was the glacier park location. The reservation was there but the lady there stated I needed to have the physical card in order to rent the vehicle. I then had to get on the phone with U-Haul customer service to use the card that I had entered into the app. your U-Haul technician was able to get the transaction approved and I was able to go back in to the glacier Park location and pick up my truck. I felt like I had been jerked around the whole time, but I accomplished my goal.

Ramon S 
Rating:
5.0

Owners were very helpful in making it an easy and smooth transaction. Used in the past and would definitely recommend them for your moving needs.

Richard K 
Rating:
5.0

Customer did not leave a comment.

Eric L 
Rating:
5.0

Customer did not leave a comment.

Stew V 
Rating:
5.0

Customer did not leave a comment.

Morgan H 
Rating:
5.0

Customer did not leave a comment.

DENNIS R 
Rating:
5.0

Friendly staff, very pleasant experience!

Marci G 
Rating:
5.0

Customer did not leave a comment.

William C 
Rating:
5.0

Nothing, your doing a very nice job...

Grant G 
No reviews have been submitted for this location.

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