ROSEZINE M.
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Customer Reviews for Gladdens Furniture and Bedding
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Gladdens Furniture and Bedding
Rebecca E.
I was over charged by 6 dollars and it is still not fixed, my bill I received in my email states 55 and I was charged 62.
Carmen A.
I love gladdens. They are the best. Friendly clean and they work with you.
Donna S.
Cassandra was extremely helpful and pleasant. Would highly recommend to fit your uHaul needs.
Roberta Petti L.
Everything was great - thanks!
Fred M.
Great Experience with this rental.
WILLIAMT II H.
Really great experience, clean , truck ran like a dream Everyone involved super helpful
John D.
Representative was pleasant and cordial. Was very efficient in transferring for truck to Van. This measure saved money on the bill. These reasons are for the Excellent rating.
Michael O.
Great service
KONSTANTIN P.
Excellent service. Very nice stuff.
PATRICK D.
Nothing, the customer service was excellent and the equipment was in great shape
MAUREEN M.
Always great experience
CARMEN A.
You don't have to improve anything. Your service is wonderful and friendly. I greatly appreciate your help.
Pamela D.
The ease of the rental was a surprise and very much enjoyed!
Teheshia J.
Service was excellent! The understanding, warmhearted customer service is incomparable. I do not live in Delaware and Cassandra went over and beyond to be sure my needs for the uhaul rental were met as effecient as possible to accommodate the short time frame that I needed the rental. The only advise I can give is to continue doing what you are doing. Genuine customer service is most appreciated!
Mikhail I.
Amazing customer service. Very nice people and were will to answer every question I had to the best of their knowledge
DYLAN C.
The truck 24-7 option was the best thing that has come out as long as your tech savvy, but even then it is super easy to use and works great for ppl that work 9-5 or just guys like me that work 24-7. I wanted the 26 footer but to be honest the 20 was perfect so that one I wanted not being available saved me from wasting hard earned money. It ran great, super clean and smooth and would highly recommend this location to anybody in need of a temporary work truck/ moving van. Great experience and wonderful ppl there that even txted me concerning the 24-7 share app, that if I struggled with it that they would help me step by step.. it's the little things that make the experience great. kasandra hands down made this great and will be back for future projects! Sincerely Dylan Coverdale
Lacrisha S.
Being flexible and understanding during a complicated time, Thank you
James R T.
Gladdens furniture was super helpful and nice. It was Sunday morning and she was there waiting for me. Easy peasy
Jason N. B.
Had to wait for the shopkeeper to arrive to get the key, since it was not in the box. It was only about 15 mins and she was polite and friendly when she arrived. Not a bad experience, but... you only had 1 job to do... The worst part of the experience was that the truck's wipers needed to be replaced. If you can't see, you can't drive. I had to pull over and exchange the passenger side for the driver's side and that on was flopping around (on both ends) the entire time I drove and it rained for 4hrs of my 14hr trip. Everything is closed so I could not get a replacement myself (Covid, you know...) and I was driving overnight. That pretty much sucked. Imagine driving through Breezewood PA through the mountains and fog not being able to see a damn thing. Yeah. That happened... Far from pleased about it.
Matthew F.
Due to the pandemic, the store front was closed, but available by phone. Extremely friendly and professional. Goood experience.
Kevin G.
u haul is entirely to expensive had truck approx. 24 hours and was billed over 300,00 absolutely insane will never use uhaul again
Frankin W.
Very professional and friendly.
Angel G.
U don't need 2 do anything abt that location the person was very polite.
Raymond D.
The lady at this location that helped me were super helpful and kind. They new the equipment and very friendly. I wish every time I conduct or interact with a business, the establishment was as easy and helpful as the people at this location.
Jay G.
Iy was easy fast and convenient.
Robert M.
Very friendly staff
Jeff M.
Cosondra and her Father are very proffessional and helpful,sold me on the best rental around.Will recommend their location to relatives in the area,Thank you !
Kimberly L.
Wonderful customer service. So kind and understanding. I am so glad I chose this Uhaul location. Kudos to them.
Luis O.
I think everything was great!
Douglas D.
The owners were quite helpful and understanding it would definitely rent from them again.
Kenneth F.
Excellent service!
David S.
Awesome service!
Michelle M.
There is NOTHING you can do to improve this location. Always fast & friendly and they understand exceptional customer service!! If I cannot rent from them then I will change my plans to when they have equipment available. They are my “go-to†Uhaul Dealer & should be recognized for their excellent customer service!!
Nick K.
Great service!!!
DAVID B.
Nothing at all, a great experience.
David S.
Great place with awesome people.
Patrick J.
Great !
Steven S.
Great company
Rhett W.
It would be great if uhaul had ezpass in the truck like budget does. Gladdens could not have been any better. They were the kindest people we've met in very long time. Exceptional!
Karen M.
Service always 5-star at this location
Gary G.
very friendly and always helpful with any questions . they make sure you were happy with renting from u-haul
sandy R.
Honor the original reservation local to my house. Employee entered erroneous info at pick up which created need to call for area rep who would not approve rental based on incorrect info. This caused us to make an unplanned 3 hr round trip to an alternate location to obtain the transport the afternoon before starting a 2,370 mile move across country. Area rep based decision on erroneous info regarding tow rating of my vehicle/hitch even though I provided manufacturer's documentation proving acceptable tow rating. Was extremely inconvenient and very stressful in order to begin a 5 day move on schedule. No one available at initial location to correct error or override area rep who was grossly incompetent. Actual rental location was great. Unfortunately, this is not the first time a U-Haul location has let me down on the day of need. Will never rent from U-Haul again.
Judith K.
everything is well explain for my conveniences. I enjoyed my driving
Michelle M.
This location provides such GREAT customer service, if I had to I'd certainly go out of my way to give them my business I would! I HIGHLY RECOMMEND Gladden's Furniture & Bedding/U-Haul Pickup & Drop off.
Kenneth T.
Need no improvement. Exceeded my expectations
SCOTT S.
Don't change anything. This is by far the most friendly, helpful location I have seen.
Curtis W.
None. Great service, I'll be back if I need a truck!
Cornelius D.
Very good rental experience. Newer van, great service, convenient location.
Carlene E.
Not one thing....I can't say enough great things about this experience. The People whom I dealt with were super great nice and professional. I would go back and recommend them anytime every time. So if you need a U Haul see the people at Gladdens Antique store in Harrington DE for your needs. I know I sure will again
Crystal D.
Thank you!!!
Karla A.
Fast and friendly customer service. This is my second time renting a uhaul from this location best one by far. Would definitely recommend!
beatrice R.
Though we did not interact with Customer Service during drop-off; the Rep was very professional and courteous.
scott S.
Nothing
vicky P.
Everything went so smooth! Thank you so much!
Robert B.
Samantha was great to work with, knew her stuff.
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