Customer did not leave a comment.
Mary Killen
Customer Reviews for Gladdens Furniture and Bedding
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Not a thing! The return location was SUPER FRIENDLY AND WELCOMING! THANK YOU! She also went ABOVE AND BEYOND customer service for us. Super Pleased!
JOHN NOBLES-ROARKNone
Dene CampbellNo improvements needed! Very satisfied with the service!
Gail RalphNothing... Everything was great from reserving to pick up to returning. Great overall experience. Never got this kind of service from other uhaul rental locations. I will keep going back and recommending this location to anyone that is looking for uhaul. Thank you...
ken takemotoCassandra at Gladdens made this transaction very easy!
Dana BrunnerThis location was wonderful and she was concerned about why they let me leave with a trailer without lights!!
Lisa PowellAmazing service. The woman was the nicest! She was so appreciative. Would go there to return just to see her!
Brittany or Dona GreggNot a thing. It was a pleasant experience.
Ken JahnFriendly, helpful, and outstanding customer service.
Dirk GleysteenCasaondra is s very helpful and nicest
Barbara AmayaI reserved a van but had to take a truck because the van was already reserved. If I would have known that I would have gone so where else to rent. I booked on -line not at this location.
Robert RodgersGreat customer service!
David ScherichEasy drop off!
Patty HamelThe seatbelt on the driver side is missing the plastic shroud, makes it hard to get seatbelt undone.
Gwendolyn ShipleyGreat customer service provided by this location. I wont go to other location anymore.
Wan Khalil Wan AhmadMy rental would have not happened if I wasn’t able to get help from Gladden’s. I had to contact them early in the morning in order to get through check in on the Uhaul site. They were excellent in assisting me and took care of everything. Thank you Casondra!!!
ALISA HARMANLower costs
William Moore Jr.Difficulty back out onto road during departure.
gregory starheimWasn't bad. Owner/saleslady was really nice
Joes WoodVery nice people, very helpful. Thank you
Felix NidzgorskiCustomer service was excellent. Catrina had me in and out at pickup quickly.
Karen MastenWoman on site was very helpful with checkout Small Driveway to maneuver in behind the Store
Kyle MorrisonVery good people
William MarconiShe is very friendly.
Wan Khalil Wan AhmadNothing!!!
Kim ArmstrongShe was a joy to be with will rent from her again thank you
Charles TrumbulljrGreat experience! Owner is friendly and professional. She went over everything with me including where to park the truck when I returned it and the location of the dropbox. I would definitely rent from this location again, and would recommend anyone to as well.
Tara ReedyVery good customer service at he Harrington DE location!
David ScottEntrance to parking lot was difficult to find. Facility was not open. It wasnt clear where to drop trailer. No signage to indicate where to leave unit. Lot was very small and difficult to manuver in.
Charles GrosickIf it wasn't for UHaul changing the agreed plan everything would have gone smoothly.
JAMES ENFIELDThey were very friendly and helpful. The equipment was ready on time, which was very important to me.
Thomas HuberA great family-run business! Friendly and warm!! Will tell everyone I know!!!!
Robert VellaVery nice and great customer service
LISA WILSONWorked out very well for us.
Michael OlayTHE STAFF WAS CURTIOUS AND FRIENDLY. THEY MADE MY RENTAL HASSLE FREE AND EASY. FROM START TO FINISH, THE PEOPLE AT GLADDENS FURNITURE AND BEDDING WERE THE BEST! THANK YOU...JOE H.
JOSEPH HEALDCustomer service was very good and clear and very friendly to help.
Ronald Lakevery very helpful in setting up my move from start to finish she knows her job very well thanks very much . Reginald E. Fortune 420 Friendship Dr Harrington DE 19952
REGINALD FORTUNE SRThis was our first u-haul experience, but we must say the people here made it a great one. They were very friendly and helpful. We will definitely return to this location for any future u-haul needs.
Shelbi OrickCasandra was so amazing and accommodating even with the holidays! We even got a bigger vehicle (which turned out to be a blessing) than initially discussed! Everything was handled so professionally and with the customer always at heart!
Samantha Colyer harveyLove love Cassandra!!!!she is the prime example of good good customer service!!😀
Barb HeverinFriendly and excellent customer service!
TYLIEASHA WISEVery polite and professional staf, and the whole rental process was very easy.
James AnsalvishOwner of store was very nice and friendly. She was happy to help.
Stephanie MunceDo not change the truck pick up location by over an hour of travel time the day before pick up so we could have made other arrangements, like go with another company.
thomas foughtNo one was there and I dropped off at 0930 am and I had to call uhaul later in the afternoon because I never received a check in email and she was just getting ready to check it in.
Patricia TuckerLocation changed 4 minutes before pick up and I never received a call. Tried to settle with manager, but unresponsive.
Maura OlceseNeeded new tires as tires tread is bad
Donna StanleyVery easy mobile drop off!
DAVID CANDLER