Customer Reviews for Gladdens Furniture and Bedding
(U-Haul Neighborhood Dealer)

336 reviews

24 Commerce St   Harrington, DE 19952

(302) 566-1084

Office Hours

  • Mon-Fri: 10:30 am - 4:30 pm
  • Sat: 10:30 am - 2:30 pm
  • Sun: Closed
Special Operating Hours
  • 6/2/2025: Closed
  • 6/9/2025: Closed

Services at this Location:

Contact Us

(302) 566-1084

24 Commerce St
Harrington, DE 19952

Services at this Location:

Office Hours

  • Mon-Fri: 10:30 am - 4:30 pm
  • Sat: 10:30 am - 2:30 pm
  • Sun: Closed
Special Operating Hours
  • 6/2/2025: Closed
  • 6/9/2025: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

CLARENCE V 
Rating:
5.0

Customer did not leave a comment.

roger d 
Rating:
5.0

Very helpful and outgoing

MICHAEL E 
Rating:
5.0

Customer did not leave a comment.

LARONDAR S 
Rating:
5.0

Customer did not leave a comment.

Jodie S 
Rating:
5.0

It is a self-serving location, there was no one to help.

JIMMY E 
Rating:
3.0

Well for me you could improve by actually correctly changing the price shown for the trucks rented. I rented a 15' and it stated it was $29.95 but I was charged over $50 for this truck. Yes I had the truck for 3 days and was charged a little over $150 and I only went 8 miles total.

VICKI L 
Rating:
3.0

Customer did not leave a comment.

THOMAS Z 
Rating:
2.0

Absolutely ZERO directions to locate this place off of a Main Street with only one hidden entrance. It’s clear that U-Haul RARELY audits its partner locations. Be better or be left behind.

KASEY J 
Rating:
3.0

Customer did not leave a comment.

Gino S 
Rating:
5.0

Customer did not leave a comment.

trevor s 
Rating:
5.0

Cassandra was helpful, knowledgeable, and hands on to .make sure I had what I needed.

Justin B 
Rating:
5.0

Always have had good and cheerful service from Cassandra at Gladdens U-Haul over the years the many times we have rented trucks.

Michael G 
Rating:
5.0

She is ALWAYS pleasant and helpful

ANTONY W 
Rating:
5.0

As always the staff are very helpful.

Salvatore S 
Rating:
5.0

Great experience!

Lawrence W 
Rating:
5.0

Excellent customer service!

SAMUEL W 
Rating:
5.0

Maybe have a few ratchet straps to secure everything. Overall a fantastic experience with staff to movers they were friendly courteous and great sense of humor would request both guys again for sure and recommend them to friends and family.

Steven G 
Rating:
5.0

Customer did not leave a comment.

CARL A 
Rating:
5.0

Customer did not leave a comment.

Pat s 
Rating:
5.0

Customer did not leave a comment.

Ralph W 
Rating:
5.0

Customer did not leave a comment.

Tony W 
Rating:
4.0

Everything was great!

Beverly B 
Rating:
5.0

Continue to improve the in making the uhaul app more user friendly. Thankfully it's there for off hours users of your equipment.

carl c 
Rating:
5.0

Customer did not leave a comment.

Laurie L 
Rating:
5.0

Customer did not leave a comment.

SAMUEL W 
Rating:
1.0

All vehicles parked on wet muddy grass, thinking about a drop off after sunset think again!! No lighting. Scary. Daylight no better. Don't go alone.

Cheryl C 
Rating:
5.0

Customer did not leave a comment.

Brenda o 
Rating:
4.0

Easily returned to this site. However, the site is on a small town street that made for a trying return to the proper driveway.

Tony W 
Rating:
3.0

Customer did not leave a comment.

Curtis P 
Rating:
5.0

Customer did not leave a comment.

Taysa W 
Rating:
5.0

Customer did not leave a comment.

KEVIN W 
Rating:
5.0

Cassandra gladden is wonderful 🙂very pleasant!very professional and very good customer service!thank you!😊

Barb H 
Rating:
5.0

Casondra Gladden from Gladden furniture and u haul was awesome to work with! Very pleasant, competent and .streamlined process!!!

Robert M 
Rating:
5.0

very simple process

Gilbert A 
Rating:
5.0

Casondra was amazing!! Will definitely be back if I need another rental.

SCOTT F 
Rating:
5.0

Customer did not leave a comment.

TERRY S 
Rating:
5.0

Customer did not leave a comment.

Katie G 
Rating:
5.0

Customer did not leave a comment.

Jonah H 
Rating:
5.0

Customer did not leave a comment.

Paul F 
Rating:
1.0

Damage to truck was cropped out of photos, cab interior was dirty, and the dolly I ordered was not in the back.

Thomas W 
Rating:
5.0

Customer did not leave a comment.

Jeffrey D 
Rating:
4.0

It was easy to pick up the truck in Delaware and drop it of in New Jersey.

Pat F 
Rating:
5.0

Customer did not leave a comment.

geoff c 
Rating:
3.0

No complaints I tried to return the truck before the had closed for day but fell behind time however Even though they were closed it was easy to return. I had no problems. Thank you uhaul.

Shelia W 
Rating:
5.0

Cassandra, very helpful and easy to work with, and knowledgeable about the fleet and your needs.

Mike F 
Rating:
5.0

It was easy to rent, did not take long to do. Trucks are in great shape.

Eric H 
Rating:
5.0

Customer did not leave a comment.

Holly F 
Rating:
4.0

Customer did not leave a comment.

sarah f 
Rating:
5.0

It was great customer service working with Cassandra. She went out of her way to make sure we had everything we needed.

Mike F 
Rating:
5.0

Customer did not leave a comment.

Latasha S 
Rating:
5.0

Customer did not leave a comment.

Mary K 
Rating:
5.0

Not a thing! The return location was SUPER FRIENDLY AND WELCOMING! THANK YOU! She also went ABOVE AND BEYOND customer service for us. Super Pleased!

JOHN N 
Rating:
5.0

Customer did not leave a comment.

Barbie T 
Rating:
5.0

Customer did not leave a comment.

Scott H 
Rating:
5.0

None

Dene C 
Rating:
5.0

Customer did not leave a comment.

Peggy D 
Rating:
3.0

Customer did not leave a comment.

Lindsay L 
Rating:
5.0

Customer did not leave a comment.

Peggy D 
Rating:
5.0

No improvements needed! Very satisfied with the service!

Gail R 
Rating:
5.0

Customer did not leave a comment.

Carla D 
Rating:
5.0

Nothing... Everything was great from reserving to pick up to returning. Great overall experience. Never got this kind of service from other uhaul rental locations. I will keep going back and recommending this location to anyone that is looking for uhaul. Thank you...

ken t 
Rating:
4.0

Customer did not leave a comment.

Barbie T 
Rating:
4.0

Customer did not leave a comment.

Amanda H 
Rating:
5.0

Customer did not leave a comment.

Aaron C 
Rating:
5.0

Customer did not leave a comment.

Emily H 
Rating:
5.0

Customer did not leave a comment.

Darlene A 
Rating:
5.0

Customer did not leave a comment.

William S 
Rating:
5.0

Customer did not leave a comment.

Karl S 
Rating:
5.0

Customer did not leave a comment.

Bridget s 
Rating:
5.0

Cassandra at Gladdens made this transaction very easy!

Dana B 
Rating:
5.0

This location was wonderful and she was concerned about why they let me leave with a trailer without lights!!

Lisa P 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA G 
Rating:
5.0

Customer did not leave a comment.

Howard C 
Rating:
5.0

Customer did not leave a comment.

Judy B 
Rating:
5.0

Amazing service. The woman was the nicest! She was so appreciative. Would go there to return just to see her!

Brittany o 
Rating:
5.0

Not a thing. It was a pleasant experience.

Ken J 
Rating:
5.0

Customer did not leave a comment.

Robert S 
Rating:
5.0

Friendly, helpful, and outstanding customer service.

Dirk G 
Rating:
5.0

Casaondra is s very helpful and nicest

Barbara A 
Rating:
5.0

Customer did not leave a comment.

Robert B 
Rating:
3.0

I reserved a van but had to take a truck because the van was already reserved. If I would have known that I would have gone so where else to rent. I booked on -line not at this location.

Robert R 
Rating:
5.0

Great customer service!

David S 
Rating:
5.0

Customer did not leave a comment.

Mary K 
Rating:
5.0

Easy drop off!

Patty H 
Rating:
5.0

Customer did not leave a comment.

Ashley H 
Rating:
5.0

The seatbelt on the driver side is missing the plastic shroud, makes it hard to get seatbelt undone.

Gwendolyn S 
Rating:
5.0

Customer did not leave a comment.

AMANDA H 
Rating:
5.0

Great customer service provided by this location. I wont go to other location anymore.

Wan K 
Rating:
5.0

My rental would have not happened if I wasn’t able to get help from Gladden’s. I had to contact them early in the morning in order to get through check in on the Uhaul site. They were excellent in assisting me and took care of everything. Thank you Casondra!!!

ALISA H 
Rating:
5.0

Customer did not leave a comment.

Joes W 
Rating:
5.0

Customer did not leave a comment.

Deborah B 
Rating:
5.0

Lower costs

William M 
Rating:
3.0

Difficulty back out onto road during departure.

gregory s 
Rating:
5.0

Customer did not leave a comment.

Wilmar B 
Rating:
5.0

Wasn't bad. Owner/saleslady was really nice

Joes W 
Rating:
4.0

Very nice people, very helpful. Thank you

Felix N 
Rating:
5.0

Customer service was excellent. Catrina had me in and out at pickup quickly.

Karen M 
Rating:
5.0

Woman on site was very helpful with checkout Small Driveway to maneuver in behind the Store

Kyle M 
Rating:
5.0

Very good people

William M 
No reviews have been submitted for this location.
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