Customer Reviews for Glasgow Sunoco
(U-Haul Neighborhood Dealer)

1,267 reviews

2360 Pulaski Hwy   Newark, DE 19702

(302) 318-1219

Location Hours

  • Mon-Fri: 7:30 am - 8:30 pm
  • Sat: 7:30 am - 8 pm
  • Sun: 8:30 am - 8:30 pm
Special Operating Hours
  • 5/30/2022: 8:30 am - 7:30 pm

Services at this Location:

Contact Us

(302) 318-1219

2360 Pulaski Hwy
Newark, DE 19702

Services at this Location:

Location Hours

  • Mon-Fri: 7:30 am - 8:30 pm
  • Sat: 7:30 am - 8 pm
  • Sun: 8:30 am - 8:30 pm
Special Operating Hours
  • 5/30/2022: 8:30 am - 7:30 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Wayne L. 
Rating:
4.0

Customer did not leave a comment.

Tylisa O. 
Rating:
5.0

Customer did not leave a comment.

richard W. 
Rating:
2.0

booked my uhaul at the albe rd location just to be switched to another. the new location called and said we'd have to push back the pickup time one hour. fine whatever, then my mother showed up to get the truck and they didn't have one. no call, no communication, utterly pathetic and unprofessional. this location had a vehicle, only 11 feet bigger that what i wanted and 2 hours late. extremely disappointed in your partners but at at least this location could give me something.

Mary Beth K. 
Rating:
5.0

Customer did not leave a comment.

Jennifer S. 
Rating:
5.0

The overall experience itself was fine, but the 24/7 service did not work, and threw off the entire day that was planned out. I requested that it be able to be picked up by 6am, but when I followed the prompts to do so, it advised that I need to wait until 7am when the store opened. It wasn't the end of the world, but a huge inconvenience since we not only hit traffic on the way to my storage unit in Queens, NY, but also hit traffic on the way back. I'll be hesitant to use that 24/7 service for any future needs unfortunately.

Robert J. 
Rating:
5.0

Customer did not leave a comment.

Darlene J. 
Rating:
5.0

Customer did not leave a comment.

MARQUES B. 
Rating:
5.0

Glasgow Sunoco was great no issues at all great service & very nice 👍

charles R. 
Rating:
5.0

Cargo van was almost new. Only 9,632. miles. Was filthy inside, didn't want to sit in the driver seat. I brushed off the seat and swept it out before I returned it. Staff at Sunoco friendly and pleasant.

joseph R. 
Rating:
3.0

Customer did not leave a comment.

Eric G. 
Rating:
5.0

Customer did not leave a comment.

Sylvester N. 
Rating:
5.0

Customer did not leave a comment.

Julie M. 
Rating:
5.0

Customer did not leave a comment.

debbie C. 
Rating:
1.0

The owner of the location was late so I couldn't get my uhaul on time. He went out and “checked” the uhaul but not with me. So when I went Out the inside of the uhaul was still dirty from the last person who used it.

coralynn G. 
Rating:
5.0

Customer did not leave a comment.

William G. 
Rating:
5.0

Customer did not leave a comment.

YUE RU L. 
Rating:
5.0

Great customer service, will definitely be back if needed again. Cheers

DANIEL T. 
Rating:
5.0

Customer did not leave a comment.

Faisal A. 
Rating:
3.0

The person at the counter was unfamiliar with Uhaul rentals and we had to wait until his "boss" called to allow us to get the vehicle. It was a joke. After getting the vehicle, using it and returning it noticed that there were messages with regard to what to do now. Possibly over charged as well.

Paul G. 
Rating:
4.0

Customer did not leave a comment.

William S. 
Rating:
5.0

Amandeep was extremely helpful and friendly, I will definitely be back when I need to rent again!

Melisa E. 
Rating:
5.0

Customer did not leave a comment.

yvette H. 
Rating:
3.0

Deep (owner/operator) was excellent, very helpful. Truck smelled like smoke, but was otherwise solid and serviceable.

Sheri W. 
Rating:
5.0

Customer did not leave a comment.

James D. 
Rating:
1.0

Half hour late, check engine light was on.

Christopher D. 
Rating:
5.0

Customer did not leave a comment.

george H. 
Rating:
4.0

He was very helpful, patient and attentive to our needs. Easy process to pick up

Louis C. 
Rating:
5.0

The guys that run uhaul at the Sunoco were super cool, everything went well they were very flexible with my rental needs.

JAMES W. 
Rating:
2.0

We picked up two trucks two days in a row the first day we had a reservation for 7am no one was there they didn't get there until 20-30mins later. Came the next day to get another truck and the person inside didn't know there was didn't options just the one you put per mile so then we had to go online make a reservation and go back inside. The first truck we got the check engine light was on and had trouble starting up you had to put the key in and out multiple times.

Chris D. 
Rating:
5.0

Customer did not leave a comment.

Peter G. 
Rating:
5.0

Customer did not leave a comment.

Nathaniel B. 
Rating:
5.0

Customer did not leave a comment.

Christopher S. 
Rating:
5.0

Customer did not leave a comment.

JUANITA S. 
Rating:
5.0

Customer did not leave a comment.

irvin B. 
Rating:
5.0

The UHaul company gave me a courtesy call that morning to verify I still needed the van. I work night shift and planned to pick it up around 9:30. Someone else wanted it, but it reserved for me. Thanks for not giving it way !!

TOM T. 
Rating:
5.0

Very professional and courteous

Herve O. 
Rating:
4.0

Customer did not leave a comment.

Edward S. 
Rating:
5.0

Excellent customer service.

Shane B. 
Rating:
1.0

Application is not reliable, this is not right.

Oscar M. 
Rating:
5.0

Customer did not leave a comment.

nancy R. 
Rating:
5.0

Trailer was dirty, attendant kicked out big chunks of dirt but i had to sweep before I coul load the trailer. Got big trash bag with unfolded blanket stuffed in. Only 11 blankets in bag. I had to shake out and stretch out blankets before I could use them. I returned trailer clean and blankets folded... better than I received.

Jon S. 
Rating:
5.0

Clean vehicle better..

Nathaniel B. 
Rating:
5.0

The attendant was very helpful. He attached the hitch for us and made sure everything was in order. Thanks

william C. 
Rating:
3.0

Cab was not as clean as I liked. It looked like someone had spilled a jar of peanuts on the passenger side. Blankets were not cleaned. I had to shake each one out before I could use them.

NICHOLAS S. 
Rating:
5.0

Customer did not leave a comment.

Brian S. 
Rating:
5.0

Customer did not leave a comment.

Wayne L. 
Rating:
1.0

Customer did not leave a comment.

Courtney D. 
Rating:
5.0

Customer did not leave a comment.

Eric B. 
Rating:
5.0

Service was EXCELLENT!

FREDERICK R. 
Rating:
5.0

Customer did not leave a comment.

Ajene A. 
Rating:
4.0

Customer did not leave a comment.

George A. 
Rating:
5.0

Customer did not leave a comment.

BONIFACIO T. 
Rating:
5.0

Customer did not leave a comment.

Rameau T. 
Rating:
5.0

By far, the best UHaul experience I have had in years!

Richard H. 
Rating:
3.0

Customer did not leave a comment.

VERNA T. 
Rating:
5.0

Customer did not leave a comment.

Juanita S. 
Rating:
5.0

Excellent customer service

Patrciha B. 
Rating:
5.0

Customer did not leave a comment.

john C. 
Rating:
5.0

Customer did not leave a comment.

Juanita S. 
Rating:
5.0

Customer did not leave a comment.

crystal M. 
Rating:
5.0

Customer did not leave a comment.

Tyler O. 
Rating:
5.0

Very friendly and helpful staff

Edward T. 
Rating:
4.0

Customer did not leave a comment.

Tyrone F. 
Rating:
5.0

Customer did not leave a comment.

John A. 
Rating:
5.0

I had a few questions and they were very helpful and friendly.

Trisha L. 
Rating:
5.0

Friendly staff explained equipment and what to do.

Frank H. 
Rating:
5.0

Customer did not leave a comment.

Kristy V. 
Rating:
5.0

Customer did not leave a comment.

alycia P. 
Rating:
4.0

Customer did not leave a comment.

Christopher W. 
Rating:
5.0

Customer did not leave a comment.

amandeep S. 
Rating:
5.0

Customer did not leave a comment.

JUANITA S. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey A. 
Rating:
4.0

Friendly help from staff and plenty of inventory. Very happy a live person was able to help us because the app experience was HORRIBLE. Kept logging us out, requiring us to re-input all the tedious information just to ask you to log in again and start over. So thankful the attendant at this location saw us struggling and offered to help.

Nikita L. 
Rating:
5.0

Customer did not leave a comment.

Kenya S. 
Rating:
4.0

Make sure the previous clients clean up the vehicle.

Darryl A. 
Rating:
5.0

Customer did not leave a comment.

Joni D. 
Rating:
5.0

Customer did not leave a comment.

John V. 
Rating:
5.0

Customer did not leave a comment.

amandeep S. 
Rating:
5.0

Customer did not leave a comment.

robert W. 
Rating:
2.0

I asked.for a dolly and paid for it and they didn't even have one and never did I get my money back

Shalanie C. 
Rating:
5.0

Customer did not leave a comment.

JOVESTER S. 
Rating:
3.0

There was some debris in the unit from the previous renter.

Allison P. 
Rating:
5.0

Customer did not leave a comment.

joseph D. 
Rating:
4.0

Customer did not leave a comment.

CLINIQUE D. 
Rating:
5.0

Customer did not leave a comment.

amandeep S. 
Rating:
5.0

Customer did not leave a comment.

JUANITA S. 
Rating:
5.0

Customer did not leave a comment.

Paul B. 
Rating:
5.0

Customer did not leave a comment.

Brooke L. 
Rating:
5.0

Customer did not leave a comment.

Kyle H. 
Rating:
5.0

Customer did not leave a comment.

Robert V. 
Rating:
5.0

Customer did not leave a comment.

Eric S. 
Rating:
5.0

Customer did not leave a comment.

juanita S. 
Rating:
4.0

Customer did not leave a comment.

Michael R. 
Rating:
5.0

Customer did not leave a comment.

Ralph M. 
Rating:
5.0

Great!! Service

ANVESH V. 
Rating:
5.0

Customer did not leave a comment.

Michael J. 
Rating:
5.0

This is the best u haul company the customer service was perfect polite and professional I highly recommend

Roland C. 
Rating:
5.0

Customer did not leave a comment.

GERARDO P. 
Rating:
5.0

Customer did not leave a comment.

juanita S. 
No reviews have been submitted for this location.

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