Customer Reviews for Glenwood Furniture
(U-Haul Neighborhood Dealer)

119 reviews

200 Hwy 70 E Ste 9   Glenwood, AR 71943

(870) 356-5095

Location Hours

  • Mon-Fri: 10 am - 6 pm
  • Sat: 10 am - 5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(870) 356-5095

200 Hwy 70 E Ste 9
Glenwood, AR 71943

Services at this Location:

Location Hours

  • Mon-Fri: 10 am - 6 pm
  • Sat: 10 am - 5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Tyler helped me from beginning to end! He is THE MAIN REASON I will always be using U-Hall in Glenwood!!

dee B. 
Rating:
5.0

Customer did not leave a comment.

Cristian D. 
Rating:
5.0

Customer did not leave a comment.

CANDANCE W. 
Rating:
3.0

Customer did not leave a comment.

JAMES M. 
Rating:
3.0

We were charged for and added and paid for 100 extra miles - over the 111 miles that were given with the truck… Then when we turned the truck in we were charged for 72 miles - which should have actually been reimbursed for the 28 miles we didn't use from the 100 we added on and paid for in Glenwood.

Jerrod B. 
Rating:
3.0

More professional personnel to manage operation-

Glen T. 
Rating:
5.0

great customer service

Matthew L. 
Rating:
4.0

Customer did not leave a comment.

William S. 
Rating:
2.0

Customer did not leave a comment.

Angela G. 
Rating:
5.0

Other than not knowing where to park the truck and where to put the keys overall was a good drop off. The orange drop box was broke. So I put in the black coded box and changed the code so no one would steal the key.

Angela B. 
Rating:
1.0

Customer service was terrible. Representative didn't clean vehicle and truck had damage that I didn't see until after I started loading. Now Uhaul is charging me for damage I wasn't responsible for.

tom E. 
Rating:
3.0

Everything was great except dat tha trlr was really dirty when I picked it up! I used it anyways because I was jus hauling sm equipment in it! I washed it- inside & out b 4 I turned it in @ Hobbs NM!!

William S. 
Rating:
5.0

Very reasonable with good service

john C. 
Rating:
5.0

i need a printable receipt.

joseph S. 
Rating:
1.0

Late opening location. Didn't have truck ordered. Never bothered to call say didn't have 20 ft. Got stuck with 26 and it blew our budget on gas. Now at new location and broke. Not happy

judi J. 
Rating:
1.0

Was 15 minutes late opening office. Printout not in uhaul folder just brought out to me. Light on dolly loose, wrong screws holding it on. Left me with 1/4 tank gas no gas station to fit in close . I had booked a 20 ft truck, didn't bother calling me ahead of time to tell me, just said no 20 ft truck you have to take a w6 ft one, which cost me alot me in gas than budgeted. I'm very disappointed and broke at new location I moved.

judi J. 
Rating:
5.0

The young man that was there was very friendly and helpful I only used it a few hours dropped it off and it's back now yes very good

Marty H. 
Rating:
5.0

Was givin a truck with low fuel light on, returned the same way and was charged 67$ for fuel. Unacceptable

Michael M. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
5.0

Customer did not leave a comment.

Roberta S. 
Rating:
5.0

Customer did not leave a comment.

Phil C. 
Rating:
4.0

I dropped off after hour so it looked nice, lots room

judy J. 
Rating:
3.0

The company needs to supply them with more moving supplies to have on hand. They only had 12 furniture pads, and said that was all that they could get from you.

Dale F. 
Rating:
3.0

Customer did not leave a comment.

Linwood E. 
Rating:
3.0

got no comments

Linwood E. 
Rating:
5.0

They were great to work with!

TINA B. 
Rating:
4.0

Customer did not leave a comment.

Michael D. 
Rating:
1.0

I'm EXTREMELY disappointed. You lost an entire 20 ft truck and are trying to charge my family over $1800 because of YOUR mistake. I will NOT be recommending uhaul to ANYONE after this experience. Unacceptable.

Jennifer S. 
Rating:
3.0

Customer did not leave a comment.

Jim W. 
Rating:
5.0

Customer did not leave a comment.

Casey B. 
Rating:
5.0

well done

RUSSELL P. 
Rating:
5.0

Everything was great!

Pamela L. 
Rating:
5.0

Customer did not leave a comment.

BRANDON A. 
Rating:
2.0

This location was not very organized for pick up.

Chrystina W. 
Rating:
3.0

Customer did not leave a comment.

Tana F. 
Rating:
3.0

Attendant was a little inattentive, was quoted an estimate of $326 but was charged $378, waiting for final bill since I turned it in a day early, same day as rental. Was not asked to sign anything, no insurance waiver or the rental contract

anthony P. 
Rating:
4.0

Customer did not leave a comment.

richard Y. 
Rating:
3.0

Customer did not leave a comment.

PAUL C. 
Rating:
5.0

Customer did not leave a comment.

Jonathan P. 
Rating:
5.0

Customer did not leave a comment.

James B. 
Rating:
4.0

I have a few questions about the charges.

Michelle P. 
Rating:
3.0

they did not bring in UHaul requiring numerous calls back and forth,

Patricia S. 
Rating:
5.0

Customer did not leave a comment.

James B. 
Rating:
3.0

It was night, raining. More lights would be helpful

Barbara G. 
Rating:
5.0

Customer did not leave a comment.

James B. 
Rating:
5.0

You can start putting those nice little roller legs under the hitch to raise and lower it down. I have a feeding tube and cannot lift up the tongues of these trainers. This needs to be considered.

Bonnie C. 
Rating:
5.0

Customer did not leave a comment.

Angel M. 
Rating:
3.0

Gas mixup and I was charged 52.00. For gas and I was assured when I left gas was fine

Kenneth B. 
Rating:
1.0

Pick up scheduled for 8:00. Store opened at 10:00 a.m. Something wrong with truck and waited until 1:00 p.m. for another truck to arrive. Cannot complain about the attendant. Attendant was very apologetic and courteous. Said was going to document incident. Inside of truck was dirty had to sweep out.

Theresa J. 
Rating:
1.0

This was a terrible experience. We didn't get the uhaul until 2 hours after we were supposed to because the store was not open. The uhaul has a service engine light on. Then three days after we had it they called me and said I owed $250 for mileage that I had already paid. They never checked the mileage and the store in Glenwood AR where I picked up was very unprofessional and liars.

Sean A. 
Rating:
5.0

I never recieved a refund check. 1535 hwy 94 east amity Arkansas 71921. Austin garrett. Other than that the service was great

austin G. 
Rating:
5.0

No problems at this location.

James B. 
Rating:
3.0

Business was closed when we arrived.

Gary C. 
Rating:
5.0

Customer did not leave a comment.

jose M. 
Rating:
5.0

All good

Marty H. 
Rating:
5.0

All went great on delivery

Marty H. 
Rating:
5.0

Customer did not leave a comment.

tyler H. 
Rating:
5.0

They were really great here!

Joshua T. 
Rating:
5.0

Customer did not leave a comment.

Lewis T. 
Rating:
4.0

Customer did not leave a comment.

KEVIN N. 
Rating:
5.0

Nothing I can think of. Service was more than excellent!!! Great staff and availability.

Michael T. 
Rating:
4.0

Have bigger sign outside to ID the store.

Eugenio B. 
Rating:
3.0

The van was not checked before I took it. It has 1/2 tank of gas. I filled it back to 1/2 tank. I asked if would be the same to rent a trailer and was told yes. I had no idea there was. 99 cent a mile charge! I would have rented a trailer to pull.

Karen V. 
Rating:
4.0

Customer did not leave a comment.

Amber B. 
Rating:
5.0

Customer did not leave a comment.

KEVIN N. 
Rating:
5.0

Appliance dolly was broken wheels would lock up making it very difficult to use

Barbara S. 
Rating:
5.0

Customer did not leave a comment.

Debbie P. 
Rating:
5.0

Customer did not leave a comment.

Carl M. 
Rating:
3.0

Customer did not leave a comment.

Jerry H. 
Rating:
3.0

Can't really comment as this location was closed and just dropped off equipment and keys

michael T. 
Rating:
2.0

Customer did not leave a comment.

Justin P. 
Rating:
3.0

Paid for an extra day but didn't need it. Didn't get my money back. There should be a quick return policy especially if extra is paid up front. Otherwise a great experience.

Josh W. 
Rating:
5.0

Customer did not leave a comment.

Clint G. 
Rating:
5.0

Customer did not leave a comment.

Robert M. 
Rating:
3.0

Customer did not leave a comment.

Scott S. 
Rating:
5.0

Customer did not leave a comment.

cory C. 
Rating:
5.0

Customer did not leave a comment.

Laurie W. 
Rating:
5.0

Customer did not leave a comment.

Robert M. 
Rating:
3.0

Customer did not leave a comment.

Mary J. 
Rating:
5.0

Customer did not leave a comment.

Jennifer W. 
Rating:
4.0

Customer did not leave a comment.

Donald S. 
Rating:
5.0

Everything went down smooth as peanut butter- i dunno how u can improve on a performance like dat!!

william S. 
Rating:
2.0

I ordered a dolly but did not get one.

Adonna W. 
Rating:
4.0

Customer did not leave a comment.

Connie M. 
Rating:
4.0

Customer did not leave a comment.

donald S. 
Rating:
4.0

Customer did not leave a comment.

MELBA M. 
Rating:
5.0

Customer did not leave a comment.

lori K. 
Rating:
5.0

Excellent service and accommodated our needs. We have used this location, Glenwood, a couple of times and are very impressed with their service and ease of securing and returning a trailer. Would encourage others to use the Glenwood location!

PAUL C. 
Rating:
5.0

Customer did not leave a comment.

julia D. 
Rating:
5.0

Customer did not leave a comment.

Dewayne M. 
Rating:
3.0

Customer did not leave a comment.

Milissa S. 
Rating:
3.0

I picked the truck up and the fuel light came on before I went 5 miles. I turned in the truck just like I got it and now you want $30 more for fuel. I won't use them again. I will tell them to take a picture of the gas gauge.

Patsy G. 
Rating:
5.0

Customer did not leave a comment.

Adam J. 
Rating:
5.0

Customer did not leave a comment.

Tara T. 
Rating:
5.0

Customer did not leave a comment.

bath V. 
Rating:
4.0

Customer did not leave a comment.

Tom B. 
Rating:
5.0

Customer did not leave a comment.

Kelly F. 
Rating:
4.0

Explain the drop off process a little better

Jerrell J. 
Rating:
5.0

Customer did not leave a comment.

Joseph C. 
Rating:
4.0

Customer did not leave a comment.

Jeff C. 
No reviews have been submitted for this location.

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