Very friendlyJESSE W.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Glenwood, AR 71943
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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They gave me a drop off location that was wrong. It was an empty parking lotshane B.
I tried to research on line the pricing terms and spoke two two different locations, but didn't get clear pricing agreement , on line was very confusing, but in the end I needed a U-Haul to get things moved. Tyler was helpful at the Glenwood Arkansas location, would recommend this location again.Thomas C.
Spend some money on software improvements and make the IT department use the software in real life situationsPAULA N.
This location in Glenwood has no business renting U Haul vehicles. I used the online app to make a reservation, requested a 15' van that showed available for the next day. Keep in mind, there were NO vehicles available in my home town and had to drive 25 miles to this location to get the truck. When we arrived there was only a 20ft bob truck and (2) 10 ft vans. They told me my only option was the 20 ft so they started the online application process because their WiFi was not working (NO internet). Some how they put me in the bob truck and sent me on my way to Texas for a one way rental. It was not until the next day, after I turned in this 20 ft bob truck to Henderson, TX location that it had never even been checked in from the customer that used it prior to me. and that my contract was active and open with a 15' truck that was never even on the property to begin with. So now here we are the next day and I receive a call from the gentleman in TX, where we turned in the vehicle saying he can't close out my contract. I spend over 2 hours on the phone with U Haul corporate trying to get this mess fixed. And you guessed it, the Glenwood location (Glenwood Furniture and Flee Market) never answered the phone once after multiple calls for help. Then at the end of the second day, I received and email receipt with nothing but zeros on it. Oh, and while they were at it they charged me for the max insurance that I fully declined when making my reservation. What was going to be an easy 200 mile ride to pick up a new car my wife and I bought, turned out to be a nightmare. If U Haul corporate was smart, they would revoke or cancel Glenwood location.Danny F.