The truck was not the one I originally reserved. The truck at this location I was told to go get did not run good and was twice the size. Then Inhad to go to another location and get another truck that was 30 min out of my way again. Then when I got to Glenwood location she did not know how to transfer me the truck so she sent me without any paperwork the whole ordeal was a mess. And they told me that I would be given extra miles and the original rate and was not!
Barbara J
Glenwood Furniture
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Glenwood, AR 71943
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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U-Haul messed up my entire moving experience!!! Didn’t have the truck I scheduled a week ahead and no one told me until I showed up and had to call. Then had to drive 45 min out of the way for a new truck that didn’t have the equipment I needed so they sent me another hr in the opposite direction to get the appliance dolly that didn’t exist. Didn’t even use the truck I just had a to go through a new company to actually get moved. I will never use U-Haul again and I want a refund!!!!
Jacob LNothing. Christy was perfect. Prossional and very helpful and made the paperwork a breeze. The equipment was presented well and was very clean.
Tracy MBetter training for employees
Kenneth TSketchy from desk help. Take pictures of dash and everything before leaving. Mileage counter included.
PATRICK M