Customer Reviews for Go Green Sunoco
(U-Haul Neighborhood Dealer)

40 reviews

3000 Dunckel Rd   Lansing, MI 48910

(517) 325-9388

Location Hours

  • Mon-Fri: 8 am - 4 pm
  • Sat: 8 am - 5 pm
  • Sun: 8 am - 12 pm

Services at this Location:

Contact Us

(517) 325-9388

3000 Dunckel Rd
Lansing, MI 48910

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 4 pm
  • Sat: 8 am - 5 pm
  • Sun: 8 am - 12 pm
No photos available
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

KEVIN MICHAEL S. 
Rating:
5.0

Customer did not leave a comment.

Brian W. 
Rating:
5.0

Excellent

WILLIAM C. 
Rating:
5.0

Customer did not leave a comment.

Clayton D. 
Rating:
5.0

Scott was fantastic!

BALKRISHNA JULIU S. 
Rating:
5.0

Wash the windshield inside and out

GEODI LYNN H. 
Rating:
5.0

Customer did not leave a comment.

tricia M. 
Rating:
5.0

Cargo 6X12 trailer did not have a tongue jack which made it more difficult to lift off and lift on for just one person. Would be nice if one was on the trailer.

DAVID RAY R. 
Rating:
5.0

I chose this location because of its many positive reviews. Scott did not disappoint. He was friendly, answered all questions and gained our loyalty to only use this location when needing to rent a Uhaul.

Clayton D. 
Rating:
3.0

Customer did not leave a comment.

JONATHON LOUIS W. 
Rating:
5.0

The Go Green Sunoco U Haul is absolutely great, comprehensive explanation of options and they bent over backwards to ensure I had what I needed. Quick check in and on the road in under 10 minutes, literally can't say enough good things about my entire experience with them!

JOEL HARRY H. 
Rating:
3.0

Customer should get 24 hrs service if preferred. Can't force someone to bring back at certain time. Especially when someone is picking up in the morning 8.00 and you're requesting to back by 4:00 PM because you have booked other pick-up at 5:00 (I think this was my issue). I don't have any issue with the services.

Dipakbhai P. 
Rating:
4.0

The after-hours (this location closes at 4 pm!) drop-off procedure did not work for us. I was able to call the toll-free number and the rep marked that we had returned the truck, but when I reviewed the final receipt it is showing as returned the next morning. It was not a big deal for us as we were returning it early anyway, but it may be for another customer. So far we have not gotten the credit for returning the truck in a clean condition. (per the sticker in the truck)

KURT W. 
Rating:
4.0

Renting a cargo trailer in the spur of the moment was pretty effortless at the Dunckel Road location. The representative was thorough, easy pick up and return & affordable.

SHAWN MAREE B. 
Rating:
5.0

Customer did not leave a comment.

RICHARD GEORGE B. 
Rating:
3.0

Customer did not leave a comment.

Daryl A. 
Rating:
5.0

This experience and the service of the man at this location was perfect. Thank you.

SANDRA JANE R. 
Rating:
5.0

The APP doesn't work when I take pictures for returning.

Yian W. 
Rating:
5.0

Scott was fantastic. Great communication and professionalism! Would definitely rent here again.

SHAWN LOUIS M. 
Rating:
5.0

Customer did not leave a comment.

Monty B. 
Rating:
5.0

Customer did not leave a comment.

Jason A. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL V. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH HAROLD D. 
Rating:
5.0

All was good

ROGER DALE E. 
Rating:
2.0

Location was dirty & run down. I dropped off the trailer at 4:30pm and there was no attendant at the small counter in the gas station and the gas station staff were nice but had no idea how to assist me. U-Haul trucks were scattered through out the parking lot and where to place the trailer was unclear. Not a great experience...

Gary E. 
Rating:
5.0

Scott, the representative was very helpful and professional.

Ronald B. 
Rating:
4.0

Customer did not leave a comment.

Nicholas W. 
Rating:
5.0

Customer did not leave a comment.

Michael L. 
Rating:
5.0

The staff was friendly and helpful. The equipment was in good condition.

Darrel D. 
Rating:
5.0

The U-Haul Representative was very helpful and a pleasure to work with. I would definitely use this location again.

DEBRA NIEDZIELSK D. 
Rating:
5.0

Customer did not leave a comment.

Saundrakay P. 
Rating:
3.0

Make your fee structure clearer. We thought we has a one da rate plus mileage, but we got charged for 2 days as far as I can tell imply because we exceeded our intended use window. I did call the uhaul number and left a voice mail to extend our rental, also. Then there is noone to talk to about the overcharge at the location, or phone number, or on the 800 number without a 20 minute wait.

Hans S. 
Rating:
5.0

Scott was awesome. I would definitely recommend.

TOBY C. 
Rating:
5.0

Customer did not leave a comment.

MARCELINO S. 
Rating:
5.0

My service rep, Scott, was super friendly, helpful and did a great job of explaining everything in an efficient and easy to understand way.

Marc B. 
Rating:
2.0

Customer did not leave a comment.

ANDERS JENSEN G. 
Rating:
5.0

Scott did a great job getting the trailer hooked up and I was on my way . Thanks Scott

Gary D. 
Rating:
3.0

Customer did not leave a comment.

TIMOTHY JOSEPH M. 
Rating:
5.0

Scott was a great representative of your organization. He was helpful, knowledgeable, and friendly. I also heard him in the phone with another Custer, and he went above and beyond to let them know he would make sure he provided perfect service. Cool guy!

Loretta B. 
Rating:
3.0

Customer did not leave a comment.

Maryam A. 
No reviews have been submitted for this location.

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