No signage directing to key drop box at all. 45 min on phone and app at drop off and a UNAUTHORIZED charge 264$ when a 15$ credit should’ve been charged. Truck was paid in full at pick up
Rebecca R
Customer Reviews for Good To Go Auto Sales LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It was good. everybody was friendly and helpful.
IVAN CThis location should lose their rights as a UHaul drop off. They were rude, unhelpful, and did not help check the truck in. My husband did not have the app, and I was 200 miles away. If the app is a requirement, that should be made clear. We picked up in person, not via app. We should be able to drop off as well. We had to make 4 calls to get it straightened out. Terrible service.
Julie HThey are more nice then blaine they don't threaten people's Financial
NICOLE BKyle was knowledgeable and stepped in and helped me get checked put and it was a beautiful experience.
MARVA WThat they make sure the equipment (dolly) is included when requested and paid for before handing someone the keys.
Jose MI needed a bigger truck and they were and to accommodate this for me.
Brian C