The app was slow to load while picking up my rental. The service provider was helpful.
Andrew A
Good To Go Auto Sales LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Saint Paul, MN 55106
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkGot charged for a uhaul that I didn’t rent and when I tried to use customer service email to respond when I did actually rent a uhaul there were errors and nothing would send.
Riley SThe directions for the lock box was vague amd confusing- partly due to the location- there were buildings and warehouses everywhere and I didn’t know where to go and it took 20 minutes to locate the lockbox. The Uhaul app was not working properly and I couldn’t upload pictures for check in. It ate up an hour of my scheduled time just to get going.
Robert BHad reservations for 5:30 pm pick for truck they said it was unavailable but ended up figuring it out but didn’t get to leave until 6pm so I was not only late but charge for being late when he started my time at 5:30pm
Ricardo MClarify your charges and minimize surprises. I was initially charged $66 but eventually you took out of my card 107 even when I returned the vehicle one hour before the allotted time. Kindly clarify your fee structure at the onset not on return.
Jonathan C