Customer Reviews for Graham Express LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Graham Express LLC

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Brandon M. on

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ed H. on

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Jim O. on

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customer service is great!

VIRGINIA Y. on

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Paul is great. Every time I go there, he always goes above and beyond with customer service and just general kindness.

roberto S. on

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Excellent and prompt service. Thoroughly explained the contract and answered all my questions. Returning the equipment was a simple process also. Again very dedicated and personal attention to ensure I had a great experience. Highly recommend this location.

MARK B. on

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Could not have been any better.

Scott P. on

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STEPHEN L. on

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We have had an outstanding experience at Graham Express. We are moving out of state, and the logistics have been complex. We rented storage here to stage our house, we have also rented moving trucks and vans a number of times—all in great working condition. All the while, the staff at Graham Express have been consistently professional, friendly and helpful. Paul, the manager, goes out of his way to be helpful with generosity of time and advice. His staff show the same commitment. The storage facilities are kept meticulously. Honestly, we have not had a better customer service experience at ANY business in Washington state. We will highly recommend this facility to friends and neighbors!

michael G. on

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TERRY B. on

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Richard W. on

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Joseph B. on

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Nice old man that works there Very knowledgeable

CORRINA M. on

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Thank you

Chad F. on

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The person I was helped by, I believe it was Paul was fantastic and his help was greatly appreciated. This place I chose to store my belongings is 5 star and the employees are as well. Thank you to storage express.

Steven D. on

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Excellent customer service. Fast and friendly rental process with no prior appointment.

sunna C. on

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Kurt B. on

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Randy Y. on

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For the most part it was great. Just was in a hurry, I mean, my time is extremely valuable, and the older man was more interested on talking on his cell phone, distracted, slowly preparing my rental outside than get me on the road. The choice of Chevy trucks ….yuck. Gutless, delayed acceleration, rear tires spun repeatedly.

richard P. on

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I had never used a Tow Dolly before and Paul went out of his way to ensure I had the right equipment and knowledge to safely use the Tow Dolly to tow my car on our move to Cheyenne, Wyoming. Paul knew everything and was awesome in every respect. Lizzy, the clerk, had me out of the shop & on my way in less than 5 minutes. I don't always have good experiences but this was outstanding in every possible way. Great Folks running that shop!!! A++++++

Anthony W. on

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Marbel C. on

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Great customer service!!

Deborah K. on

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There no key box

Edwin C. on

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I like the mobile check in...

Aaron L. on

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Sharon H. on

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William P. on

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Roger W. on

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Paul at return location went over and above expected service. He helped me with directions and ways to avoid major traffic gridlock.

Lisa B. on

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Paul and staff were very helpful in getting my truck and storage setup. They were awesome!

Marbel C. on

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Mary D. on

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Paul helped us. He was great.

Bobby S. on

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edna T. on

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The staff was very nice and professional.

CARL H. on

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Paul and Ryan are amazing. Courteous, knowledgeable, and hard working. I would not rent from anywhere else.

Adriana G. on

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Nicole M S. on

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The manager, Paul, was a great help and assisted me with anything I needed. Joshua, helped me with all the paperwork and had the best personality and made my time moving enjoyable.

curstyn l. on

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Paul was extremely helpful during my reservation process. He was very professional and personable all at the same time.

Jennifer B. on

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Paul was amazing by phone and in person, stayed after hours to make sure we could get our things secured and truck turned in to avoid driving back in the early morning.

Gavin H. on

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This location was a joy to work with. However, the UHaul site has misleading pricing on there. The 10x10 outdoor units are now $139.99, not $99.99. I fee like the site pulled a bait/switch on me.

kolton S. on

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Amazing experience the employee that works there Paul is an awesome guy.

SHEILA F. on

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Great customer service. I felt comfortable leaving my belongings there. Paul and Pam are great.

Criahuana K. on

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Did not use storage because location did not participate in 1st month free promotion.

Anissa H. on

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Very helpful

Monique S. on

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The guys were very helpful even though we arrived close to closing time. Unit was clean and easy to access.