Customer Reviews for Grand Auto Center

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Grand Auto Center

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

HOFFMAN J. on

Rating:

Customer did not leave a comment.

Peggy K. on

Rating:

Ladies at front desk were very sweet. Coffee and pastries are available.

ANTHONY H. on

Rating:

Customer did not leave a comment.

ALICA O. on

Rating:

A small car shop w/ UHaul service. I was a little skeptical because of the location and the neighborhood, however they were very professional polite friendly and knowledgeable. In the future I will use this location.

Andrea C. on

Rating:

Customer did not leave a comment.

MONTAVIOUS B. on

Rating:

Customer did not leave a comment.

george J. on

Rating:

Customer service was excellent I will be coming back

JOHNNY L. on

Rating:

Great Customer Service! ?? ????????

jhyta F. on

Rating:

Customer did not leave a comment.

helane B. on

Rating:

Customer did not leave a comment.

Diane E. on

Rating:

No comment

Kevin B. on

Rating:

Customer did not leave a comment.

Michael H. on

Rating:

Customer did not leave a comment.

SANDRA M. on

Rating:

Very knowledgeable and efficient

Derec O. on

Rating:

Customer did not leave a comment.

WAKKITA S. on

Rating:

Though my day was very difficult, this location treated me well. I was very frustrated by the time I got to them, after being shifted for the third time. They were very understanding. Thanks Ms V and Ms Denise.

Consuella M. on

Rating:

Customer did not leave a comment.

Holly J. on

Rating:

Customer did not leave a comment.

San Sophia D. on

Rating:

I took pictures and video of where the gas hand began and ended after I dropped off my uhaul. I need this situation rectified immediately. This is ridiculous now, I was aware of where the gas hand should have been, the attachment sent to me was incorrect. I have the receipts. In plus the uhaul was not well maintained at all, it was smoking and slow moving. This makes me never want to do business with this location again.

JOHNNY W. on

Rating:

Customer did not leave a comment.

PATRICK M. on

Rating:

Don’t rent trucks with flat tires ! Don’t send people to other locations when you book for another location 3 weeks prior

Shalanda A. on

Rating:

Customer did not leave a comment.

Daryl O. on

Rating:

The truck did need service but ran very smoothly. Thank you for the great customer service. I will be back.

Gregory B. on

Rating:

This is the second time I have rented from this location. The first time, there was sour milk in the floor of the truck that had to be cleaned immediately; otherwise, the odor would not have allowed you to drive. I took pictures and shared. The office manager shared that she would offer me a discount for this. She did apologize. This time the gas was not where it was disclosed on contract. This was pointed out. I brought the truck back as I should and charged for fuel. Huge service failure. The young lady that took the call was very uncertain and when the manager came to the phone she begin to tell me how the system works and what their liabilities are. I am sure that the binding agreement solidifies one thing....and that's "service". Very disappointed. I have not spoken to anyone since then - after being told that I would receive a call back.

Susan S. on

Rating:

Easy pickup and friendly customer service.

Vivian W. on

Rating:

Customer did not leave a comment.

Crystal S. on

Rating:

Customer did not leave a comment.

deborah A. on

Rating:

Customer did not leave a comment.

on

Rating:

The best customer service in town from a U haul rental company Bar none!

CHRIS B. on

Rating:

Customer did not leave a comment.

Yulanda H. on

Rating:

This location was very unfriendly the people lie to you at this location this was the second location that I went to that day and they claim that they had just started using Uhaul and that they were not a U-Haul representative but yet they had U-Haul trucks there they also lied to me about my deposit I put a deposit down and I did not receive a deposit back the owner Quinton lied as well I was supposed to get refunds back and credited for my inconvenience I would not recommend Uhaul to anyone

cleopatra B. on

Rating:

Customer did not leave a comment.