They didn't mark my rental as returned and over charged me
Joel C.
Grand Auto Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Atlanta, GA 30311
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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I had to go to 3 locations because the other locations were supposed to be open but wasn't, then come to this location and the person couldn't check me out only one person could but she was not there. Very slow and unprofessional.
Jennifer G.The fees are absolutely outrageous
Disha L.Great customer service
ELVIS S.Very bad customer service. I'm Atlanta, Georgia the receipt for the truck will prove, there was no gas in it. I had to pray that I could make it to a gas station. I. drove to Greensboro, NC. In Atlanta, I was told to turn in the truck at any Uhaul location in North, Carolina Later, a text message was sent to to the truck to Winston-Salem. At the Florida St. location things took a turn for the worst. I returned the Uhaul truck to Florida St. location, I was told I will be charged a fee if $93.00. Afterwards, I asked if I could take the Uhaul to the correct return location, I was told it was too late, and if I drove the Uhaul truck to the correct return location, the police would be called. This is not how I customer service works. I was treated unfairly, and totally disrespected. I believe my card was charged. Nonsense. Ridiculous
Gail P.