When I got to my destination, a lock from a previous driver had put a circular padlock on the storage door. I had to return to the dealership. Luckily, they were able to contact the previous driver and get the combination. The dealership told me that they would compensate me mileage for my trouble. Based on the final receipt, they did not compensate me at all. Very disappointed. PLEASE adjust my bill.
RICHARD B
Customer Reviews for On Your Way 105
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Trailer was NOT properly hooked up. They would not allow me to do the hookup. 500ft after pulling out the trailer became detached but I was able to navigate off the road and attach it properly and all was fine towing it afterward. Trailer was excellent.
Brett BKeep things the same
RANDY HThe lady who helped us was very very kind!!!!!
Rhonda Hopen earlier; it took me 30 minutes to return the truck; very friendly staff
ROBERT T