Customer Reviews for Granger Lawnmower Place
(U-Haul Neighborhood Dealer)

6 reviews

51105 Birch Rd   Granger, IN 46530

(574) 344-4031

Office Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(574) 344-4031

51105 Birch Rd
Granger, IN 46530

Services at this Location:

Office Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

The staff at the location were super friendly but a few things were lost in translation. I asked the guy if my drop off location could be in Elkhart instead of granger and he agreed stating that was smart but never updated end location causing additional fines. Also the location where I dropped off the truck in Elkhart IN of in Linconway decided to charge me for missing equipment. I rented a dolly and some furniture mats. The mats were left in the bed of the truck folded up as the drop off instructions described and the furniture dolly was secured to the truck just like when I picked it up. With the incorrect drop off location as well as the “missing equipment” charges my bill went from roughly $350 to $750. As a customer I’m livid and quite frankly I wouldn’t recommend U-Haul to anyone. I’ve spoken to the granger location and they stated that they would remedy the situation and I haven’t heard back from them afterwards.

Evan D 
Rating:
5.0

Customer did not leave a comment.

Duane N 
Rating:
5.0

Stacy and team were excellent at getting me checked in and on my way. Very friendly service. The UHaul system kept adding the insurance fee, which I declined, but Stacy was able to fix that prior to being charged. Thanks for a great experience, Stacy.

Randy E 
Rating:
5.0

Customer did not leave a comment.

KEANU P 
Rating:
5.0

During the pick-up, Stacey and his crew were outstanding with their customer service.

William H 
Rating:
5.0

The location is not correct on Google maps. He explained why but it literally drops you off at someone's big fancy house. His business is maybe 1/4 mile farther down the road.

JAMIE A 
No reviews have been submitted for this location.

Additional Services at this Location

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