Customer Reviews for Grants Martial Arts

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Grants Martial Arts

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heather S. on

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Location there was no gas the process was horrible

brian O. on

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Gary was very professional and courteous.

Jason H. on

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RON P. on

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GARY G. on

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Allen A. on

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Melissa L. on

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Pick up location was inside what appeared to be an abandoned store. Inside the location was very dirty and dusty. The man who rented the equipment was nice and quickly got me on my way. I did rent a dolly and thought it was in the truck but shortly after leaving I received a message it was on the side of the building I had rented from. I did have to make a trip back to the location to pick up. The location itself is in a older neighborhood on Main Street with narrow one lane streets which can be difficult pulling on to road in large vehicles especially when not used to driving something that size.

GARY G. on

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GARY G. on

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steven S. on

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GARY G. on

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Corina S. on

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GARY G. on

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GARY G. on

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GARY G. on

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Barbara L. on

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Only got answering machine even though they were supposed to be there till 3:30. Called # on window said out of service. I left the truck in the back and left the keys in the drop box. Need to be able to communicate with someone when people are dropping truck off

GARY G. on

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John D. on

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Robert S. on

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Better signage/info in order to find location

GARY G. on

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martin P. on

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GARY G. on

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rebecca G. on

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Gary was very helpful, the whole experience was perfect. Thanks again.

GARY G. on

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GARY G. on

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GARY G. on

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GARY G. on

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GARY G. on

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GARY G. on

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peter B. on

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Just wanted to add he was a very very nice person Pleasant to talk to will recommend him to anyone who needs it

Darwin R. on

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Joseph W. on

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I reserved a truck in Berwick which was not available-then given Danville, which was changed to Plymouth, Pa., after I complained. Took 45 minutes to get the truck due to confusion on U-Haul's part, got 7 of 24 of the furniture blankets. Terrible experience.

Rebecca V. on

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mort G. on

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No issues whatsoever. Very professional and congenial

sharon L. on

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GARY G. on

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GARY G. on

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JEANNA T. on

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rachid R. on

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Great customer service. Process was simplified to be both convenient to myself as the consumer as well as the establishment. Win win!

TERRY K. on

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SHAMONE M. on

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GARY G. on

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GARY G. on

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richard L. on

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DANIEL G. on

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Horrible experience picking up the truck. The guy was late and did not know what he was doing. I had to help him work the computer which was in a dark gym. Totally unprofessional setting.

Jeffrey D. on

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My rental location was changed and I was sent 45 minutes in the opposite direction I needed to go. not at all convenient. I was offered no compensation for my time.

JOY D. on

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Never told I would be charged my the mile huge bill when I return the truck and he never subtracted the money he got from my bank

Terry H. on

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Great job Gary!

gary G. on

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buddy F. on

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GARY G. on

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Vicki H. on

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Excellent experience. Truck was ready to go at the exact time needed. Friendly service!

ED J. on

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trailer was full of snow and ice very heavy and hard to shovel out

LESTER E. on

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it was great

MARYANN R. on

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JOHN S. on

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Always a pleasure working with Gary, will certainly do business again

Jennifer W. on

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No one was there when I dropped off the uhaul truck

MORT G. on

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had a problem earlier in the day before pick up where the Regional office left me a message that I couldn't pick up at Grants and had to go to Dallas. Called the location several times. No answer ever. Called Regional office. Without a doubt the rudest people I have ever had to deal with. Had it not been for Gary Grant at the original location I would not have rented with your organization. They had no idea what customer service is. Maybe Mr Grant should give them some lessons.

Gregory P. on

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I would love to see a sign at this location advertising that it is a U-Haul location. The gentleman that assisted us was very friendly and was very easy to work with.

MARGARET D. on

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JEFFREY G. on

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KEVIN D. on

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Really obscure kick boxing place. I didn't know it was the haul place until I saw a small sign in front. And the owner was no where to be found. Bad rep for uhaul

LEON B. on

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This appears to be a new location with limited resources, equipment and personnel to staff the office. I had to drive to other offices to get the connections for my trailer. The computer system was extremely slow.

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