Customer Reviews for Grants Rental
(U-Haul Neighborhood Dealer)

627 reviews

10 Bedford Park   Bridgewater, MA 02324
(@ Rt 18 across from skating rink)

(508) 697-4031

Location Hours

  • Mon-Sat: 7 am - 4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(508) 697-4031

10 Bedford Park
Bridgewater, MA 02324
(@ Rt 18 across from skating rink)

Services at this Location:

Location Hours

  • Mon-Sat: 7 am - 4 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Susan M. 
Rating:
5.0

More than helpful. Very courteous, professional. Made this rental very easy.

Joseph V. 
Rating:
5.0

Great customer service

marcelino F. 
Rating:
5.0

Ray and the crew/staff at Grants Rental in Bridgewater were excellent. Friendly, courteous and helpful. Ray helped me as I was in a jam and pressed for time due to a mix up on Auto transporter pickup at another location. Ray set me up and I was on my way. Much Appreciated!!

DOMINGOS A. 
Rating:
5.0

Customer did not leave a comment.

SCOTT R. 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS F. 
Rating:
5.0

Customer did not leave a comment.

Michael L. 
Rating:
5.0

Customer did not leave a comment.

THOMAS L. 
Rating:
5.0

I don't think there is anything i can say about service. The young lady that waited on me was very helpful. Also the gentleman that delivered the van to me was the same. On the return of the van was the same with the gentleman that helped me. Good service. .

kenny D. 
Rating:
5.0

Customer did not leave a comment.

Brian L. 
Rating:
5.0

Smooth transaction and friendly staff!

SUZANNE N. 
Rating:
5.0

Your continued support of this location will be helpful. The staff are personable, reliable, and always helpful. A pleasure to do business with. Phil

PHILIP N. 
Rating:
3.0

The contactless pickup was a nightmare. It took almost an hour. It wouldn't give me they key code.

JENNIFER M. 
Rating:
5.0

Customer did not leave a comment.

Joe S. 
Rating:
5.0

Customer did not leave a comment.

ELIZABETH R. 
Rating:
5.0

Customer did not leave a comment.

RICHARD M. 
Rating:
3.0

Customer did not leave a comment.

THERESA M. 
Rating:
4.0

Customer did not leave a comment.

WILLIAM D. 
Rating:
5.0

Every time I use Grants Rental I'm impressed with how professional and friendly they are. Never disappointed.

Lisa B. 
Rating:
5.0

Everything was great

Douglas L. 
Rating:
5.0

Customer did not leave a comment.

Roberto P. 
Rating:
5.0

Like the location, personnel always there to make sure we have everything we need. Trucks are clean and get the job done.

Tim B. 
Rating:
5.0

Customer did not leave a comment.

DANIEL O. 
Rating:
3.0

When a customer checks the I dont know location to drop off at pick up, that means they dont know. Tried to drop off near the new house but the guy on the phone made me drive across town to a place not even close to home. Almost went over miles.

Johnny B. 
Rating:
5.0

Staff was quick, very helpful and informative

MICHAEL K. 
Rating:
5.0

Everything went just as I'd hoped it would excellent experience.

DOUGLAS L. 
Rating:
5.0

Customer did not leave a comment.

ARLENE H. 
Rating:
5.0

Seamless from start to finish.

GAIL A. 
Rating:
5.0

Grants Rental always goes above and beyond placing the customer first. They do everything they can to ensure a very positive experience.

KATHERINE G. 
Rating:
5.0

Customer did not leave a comment.

shane R. 
Rating:
5.0

again efficient - clean - nice staff

VICTORIA V. 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS L. 
Rating:
5.0

I had reserved the van a while ago. When I picked up my van via mobile it didn't work. Thank god someone was at the store (it was closed Memorial Day ) to help us. I have traveled over an hour to get this van. I was told that the person who had the van before me never returned the van. There were 2 in the parking lot. This should not have happen. Again thank god there was someone one at the store to help us.

KELLI M. 
Rating:
5.0

Customer did not leave a comment.

Cynthia O. 
Rating:
5.0

very polite and helpful employees

ALEXANDER T. 
Rating:
4.0

Customer did not leave a comment.

Casey B. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH G. 
Rating:
5.0

Rental Truck ran great. Exceeded my expectations in moving my daughter to new residence in Wakefield from Halifax.

MICHAEL S. 
Rating:
5.0

The worker, we're very polite and respectful towards me. I saw some minor damage to the vehicle and I pointed it out to them, and they documented for me.

WALTER L. 
Rating:
5.0

Customer did not leave a comment.

JEREMY A. 
Rating:
5.0

This is not about the Grants Rental location, but rather about the U-Haul website/system. When I returned the vehicle after hours, I tried to complete the return process on my mobile device. However, the U-Haul site would not recognize my location (even after I changed settings), so it wouldn't let me past that page. Also, the emailed receipt I received afterward did not match the location from which I had rented the vehicle. I see the charge posted to my credit card, but I don't have a corresponding receipt.

Matthew R. 
Rating:
5.0

Super friendly!!!

ALAN W. 
Rating:
5.0

Great service! Very friendly!

Joseph A. 
Rating:
5.0

Customer did not leave a comment.

SCOTT V. 
Rating:
1.0

Took over an hour repeating Lee doing on your app what we had already done at home to even get it to work. They were not clear instructions where the key box was and the truck was a total dog. Should be demanding my money back

Lynne W B. 
Rating:
5.0

Customer did not leave a comment.

Edward D. 
Rating:
5.0

Customer did not leave a comment.

LAURETTA R. 
Rating:
5.0

Customer did not leave a comment.

James B. 
Rating:
5.0

Customer did not leave a comment.

Edward D. 
Rating:
5.0

Customer did not leave a comment.

Blake M. 
Rating:
5.0

Grants is always professional and friendly. Would recommend them highly. Wish u-haul offered military discount on mileage fee Thanks

JAMES C. 
Rating:
5.0

I'm very pleased with the service here.

R. William A. 
Rating:
5.0

They are so friendly and made it so easy to rent and return! Great experience!

STEVEN B. 
Rating:
5.0

Customer did not leave a comment.

QUINNTIN D. 
Rating:
5.0

Customer did not leave a comment.

PRIMUS C. 
Rating:
5.0

Everything was perfect, fast service, had everything ready!

STEVEN B. 
Rating:
5.0

Customer did not leave a comment.

William A. 
Rating:
5.0

NOTHING THAT I SAW

EDWARD K. 
Rating:
5.0

The guys at Grants Rental were AMAZING! I called first thing in the morning for a same day rental. They were so helpful, friendly and accommodating. The rental and return process was seamless. Thanks you!

KRISTEN H. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY T. 
Rating:
5.0

Thanks

BEATRIZ G. 
Rating:
5.0

Grant Rental was great. Nice and easy had truck in 10 minutes.

STEPHEN C. 
Rating:
4.0

Customer did not leave a comment.

ENRIQUE J. 
Rating:
5.0

The people at Grant's were great and very helpful with my shifting time frame and needs. Hands down great people.

Shawn B. 
Rating:
5.0

Customer did not leave a comment.

CHRISTIAN A. 
Rating:
5.0

Customer did not leave a comment.

Kevin G. 
Rating:
5.0

Great

SHANNON B. 
Rating:
5.0

Great job and very helpful

EDWARD W. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL A. 
Rating:
5.0

Customer did not leave a comment.

Maureen D. 
Rating:
3.0

I did not receive my deposit back like they said I would. Very upset.

CHAD S. 
Rating:
5.0

Customer did not leave a comment.

ANDREA O. 
Rating:
5.0

Great customer service!

Richard H. 
Rating:
5.0

Customer did not leave a comment.

Tyler S. 
Rating:
5.0

Customer did not leave a comment.

SCOTT C. 
Rating:
4.0

Customer did not leave a comment.

PETER E. 
Rating:
5.0

Customer did not leave a comment.

THOMAS L. 
Rating:
5.0

Customer did not leave a comment.

SHELDON S. 
Rating:
5.0

Rented uhauls from this location several times. The guys at grants are the best.

Matthew B. 
Rating:
5.0

Customer did not leave a comment.

Frank W. 
Rating:
4.0

relatively convenient for me; clean vehicle and courteous service. I would recommend to those who ask. Ed

EDWARD M. 
Rating:
5.0

Customer did not leave a comment.

James E. 
Rating:
5.0

The people who worked at Grant Rental were so nice, helpful and accomadating. Could not have asked for a better experience.

THOMAS H. 
Rating:
5.0

Kyle is a rockstar and made sure that we got the needed truck-off hours...could not have done the move without his help...he is the best!! and we did everything safely and remote We would also like to give a shout out to Ben in Shamokin Dam,PA who helped us with some extra furniture pads and checking retaining straps for us

John L. 
Rating:
4.0

The pickup location was fine. It was easy to find and return the equipment. My problem was using the 24/7 app. It took almost 20 minutes to pick up the truck (waiting for the code to get the key) and then another almost 20 minutes to drop off as the app kept crashing when I tried to upload photos. Would never use the app again if possible, this time around was moving on a Sunday and didn't have much choice.

Susan T. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH C. 
Rating:
5.0

Outstanding customer service!

CLIFFORD T. 
Rating:
5.0

Nothing. Truck was clean and ran well. Grants Rental was great to deal with. Definitely rent from them again.

RICHARD W. 
Rating:
5.0

Customer did not leave a comment.

RAYMOND L. 
Rating:
5.0

Everyone was great

TAMMY P. 
Rating:
5.0

Customer did not leave a comment.

Joseph B. 
Rating:
5.0

We always have a great experience renting from Grants in Bridgewater. Thank you!

BONNIE B. 
Rating:
5.0

Customer did not leave a comment.

Karen D. 
Rating:
5.0

Customer did not leave a comment.

GARY T. 
Rating:
4.0

Customer did not leave a comment.

Sheila T. 
Rating:
5.0

Customer did not leave a comment.

Mary P. 
Rating:
5.0

Excellent customer service, made my move far more pleasant.

Stacy J. 
Rating:
5.0

Customer did not leave a comment.

Robert M. 
Rating:
5.0

Customer did not leave a comment.

ROGER M. 
Rating:
5.0

I recommend renting the cars are new clean very well organized

Reginaldo D. 
No reviews have been submitted for this location.

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