Customer Reviews for Gray Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Gray Mini Storage

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Deborah P.
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Excellent Customer Service

Julia R.
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Customer did not leave a comment.

JERRI R.
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Everything was perfect. Just what we needed and thank you so much for your help. The price was also very reasonable which as you know helps those who are moving keep keep coming back

BERT K.
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Great Customer Service!

Trent P.
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Very helpful and friendly staff!, Was in and out in less than 10 minutes.

Wayne M.
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Customer did not leave a comment.

Carolyn R.
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Wiliam D.
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ryan B.
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None

Sherry J.
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Neil H.
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Open on a Sunday for drop off - quick and easy

Imani D.
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Helen B.
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Frank M.
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Ricky S.
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Brett B.
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Sheri J.
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Donny H.
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Excellent service from the owner of the business and the young lady helping him. Would recommend them to anyone looking for a U-haul.

Frank D.
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Customer did not leave a comment.

Robert B.
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Stop with the verification call if the person is there taking pictures with the cell phone of the actual truck they rented that's all you need not everybody has someone extra call

Myron D.
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The staff was very helpful but I need 2 dollies to move my sick dad and I was coming from Alabama to get him in a safer place, i reserved the truck and the equipment but when i got there I was notified they didn't have the dollies that were needed the gentleman apologized and did call the closest corporate store to find me one ( which happen to be in the town I live) the directed me to a place near my dads in Milledgeville which happen to be a place called levels barbershop. I arrived and the place was not open and didn't look to have been open since this pandemic and no number or anything to try to get in contact with any one. I then had to run around Milledgeville to try to find a dollie or anything that could get a washer and dryer out and many boxes and furniture. I really wish I was informed when I make my reservation that the equipment wasn't there therefore I could have picked one up at the location near me before getting the truck.

ASHLEY T.
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Customer did not leave a comment.

Christina L.
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Have someone that knows what they are doing. Also not false advertise.

Ryan R.
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John B.
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mike A.
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Extremely nice employees. They also were closed Sunday however took the time to meet me at the office that morning to help me out and get me into a truck. Above and beyond service experience!

ALIDA C.
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Customer did not leave a comment.

Shanda H.
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I did not get hand trucks and also went to my locates to pick up the uhaul no one was their and had to call took two hours to get another truck and the lady give me the keys and doesn't show me anything are check to see if I had everything .

Kyle D.
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Customer did not leave a comment.

Eugene J.
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Lower the mileage rate...99 cent per mile can get very expensive. Main website advertise the rate at .19 cents per mile.

bruce M.
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Paul H.
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Timothy R.
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Robert G.
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Alexander F.
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Quaint af.

Rebecca R.
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Customer did not leave a comment.

Luann R.
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John is great. will recommend him to everyone.

George M.
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Excellent owner-manager interaction, courteous & knowledgeable. He went the “extra mile” to help me out. I was very appreciative & most likely to use again soon.

LESLIE S.
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Customer did not leave a comment.

Luther R.
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Very friendly, knowledgeable, caring operation. Went above and beyond to ready trailer for towing and paperwork

chris B.
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It would have been nice to have some assistance in hooking up the trailer. I understand that at a place like this they're not employees to help with that.

Debbie M.
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The people at the pickup location were great!

Carrie S.
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Great customer service, super friendly and helpful!!!

Cody L.
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Sandra D.
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Adam F.
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Terrell H.
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Over charged. Added things onto our bill that we did not agree too. Declined protection fee and was added and charged anyways. Also truck is not a 26 foot truck on inside. There is about a 2 foot box on the inside and another foot or too of boxes around the wheels which take up space. Will not rent from uhaul again will go with penske from now better rates and discounts.

James B.
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John was great to work with, etc.

Kevin S.
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Customer did not leave a comment.

BETSY H.
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Customer did not leave a comment.

Judy R.
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Excellent service

Michael N.
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Make sure the staff is available for pickups and drop offs during their listed business hours. Staff needs to correctly charge customers rather than overcharging.

Keith R.
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Professsional operation dedicated to Uhaul rental. Very nice.

Terri T.
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Fred M.
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Charles I.
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Sarah U.
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Keath D.
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They were extremely customer focused and very accommodating!

flavil T.
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Denise S.
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Catherine S.
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Robert W.
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Gokay A.
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Antonio W.
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Nothing..everything was good

James T.
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Customer did not leave a comment.

Michell J.
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Customer did not leave a comment.

Lakeysha C.
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I rented a u-haul one way and the drop off location was 21 minutes away instead of him giving me the closes one that was 3 minutes away and I went over my miles because he had me going all out of my way. It would've been 48.1 miles and I call him about it he hung up in my face twice and I have to pay extra money because it went over.

Tiffany D.
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Customer did not leave a comment.

Scott E.
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Harold G.
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Our experience with this U-haul location was wonderful. If we need to use your services again we wold definitely go back to this location.

RICHARD B.
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Service was

WILLIAM E.
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Great folks that run the place

Walter P.
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Outstanding customer service

ROBERT T.
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Customer did not leave a comment.

Terry Y.
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Gray Mini Storage made the retail process Easy hassle free. This is the first time renting from U Haul and will use them again. With my experience with Gray Mini Storage, they will be the first place I will go for moving equipment needs. Very nice people.

Lee B.
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Customer did not leave a comment.

Kevin B.
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dave M.
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fantastic experience will be using again

JIMMY R.
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I was treated unfairly and was very disappointed

Michael F.
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Customer did not leave a comment.

brooks C.
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Daniel P.
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Timmothy R.
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More than helpful with drop off due to vehicle issues, apologized in behalf of uhaul.

Mona L.
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Customer did not leave a comment.

Vernon R.
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Kevin B.
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William G.
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Location was well kept as storage facility. The trailer that was rented was not serviced. the lights did not work.

MICHAEL H.
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Customer did not leave a comment.

Deborah H.
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My first rating would have been very poor, with uhaul not the place in Gray Ga, used them before, always outstanding service. I was called the day before picking up the truck, it was not available, but Ms Tiffany was wonderful and made a terrible situation better. Another lady also helped with milage but I didn't get her name. Thank you. Always using uhaul

Ronnie P.
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Customer did not leave a comment.

Lynda A.
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Sara N.
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Mrs. Glenda and Mr. John were extremely pleasant and nice!

Sara N.
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Mrs. Wood was very nice and helpful. She deserves a raise!

Brian O.
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Customer did not leave a comment.

BERNICE H.
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Had trouble finding the location.

STEVEN W.
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Customer did not leave a comment.

Daniel P.
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Customer did not leave a comment.

natalia S.
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I was charged for blankets and was not given any blankets. I contacted the company and they were going to "look into" trying to figure out how to give me my money back for the blankets. This was back in December. We are now in April. No one has called me back. I have tried calling several times and there has not been an answer. Very disappointed with the entire situation. I thought UHaul cared about its customers.

Andy P.
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Customer did not leave a comment.

john B.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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