Customer Reviews for Grays Hardware & Paints Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Grays Hardware & Paints Inc

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Marissa G.
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Customer did not leave a comment.

Angelo S.
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The folks at Grays Hardware were really friendly and very helpful. I had a very pleasant experience renting a uhaul from Grays.

Ann G.
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Herbert B.
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Cherno J.
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Perhaps one of the best customer service I have seen around here. Keep it up!

Robert C.
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They were great, no need for improvement.

Edith M.
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Customer did not leave a comment.

Michelangelo A.
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BIG problem we didn't get the size truck we wanted. Was told pickup location would be near. It wasn't. We had to drive a distance to pick up truck.

Helena O.
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Excellent, friendly service. :)

Marcus W.
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Nothing everything was great

patricia E.
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Friendly and impeccable service. Highly recommend.

Barry B.
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Nothing everything went perfectly

Michael H.
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Friendly, and professional

Thomas M.
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5stars??????????

John M.
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Customer did not leave a comment.

Debbie C.
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Staff at Grays were very accomodating and helpful as I had difficulty with mobile phone truck rental. Dont do by phone. Easier to interact with people.

Kara M.
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Mobile pick up and return needs better instructions

Wilmer O.
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excelente atención

Cynthia L.
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Matthew M.
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Daniel P.
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Great service!!!

daian L.
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Loren A.
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Getting the van & dropping off was easy & quick. I was in & out in a few minutes.

Arthur B.
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James P.
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Cecil P.
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Joseph A.
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Deane F.
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The rental location was very convenient and the owner/operator very helpful.

Nazish A.
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Donald S.
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raymond P.
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Very friendly and quick service. Would definitely recommend to a friend.

gerard H.
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JANET S.
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Lloyd F.
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John P.
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Marc D.
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Olivia G.
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The owners are amazing people! Extremely courteous, knowledgeable, and helpful. I will definitely be using this location again in the future when I need another U-Haul service. Thanks a million!

Peter B.
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Only one person can process paper workwith Uhaul at this location

John S.
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Excellent customer service and very friendly thank you

Seth C.
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Karen B.
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Kristian I.
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Javier C.
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Michael M.
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Miriam P.
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It was a really efficient way to move!

Javier C.
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Bryan R.
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Gray's Hardware needs no improvement. Old fashioned, friendly, expert help in everything from truck rental to hardware ... . Gray's is the only exception I have to my otherwise strict “Don't recommend anything “ rule. Short version: GO TO GRAY'S!

Suvidya D.
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It was just annoying that we only needed a Van and although there were vans in the parking lot both Thursday...and Friday when we picked up as well as Saturday when we dropped off and were told no vans were available on the site. So I feel that cancellations are not updated immediately on the main site.

Linda E.
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Quick and easy drop-off.

Jeannine N.
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Very nice customer service staff. Was helpful to see the Uhaul trucks in front and easy to pull in and park.

kendra B.
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daniel S.
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Joseph N.
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JOhn A.
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Dennis F.
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Dominick A.
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Oscar P.
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Grays hardware is a great local store, always very helpful.

Cathy P.
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MICHAEL S.
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Fix the app

cheryl D.
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Richard S.
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The rental of the this van was indeed a pleasure to deal with.Grays Hardware where it seems you can find anything you might need inside the store combined with the friendly and knowledgeable help will keep me coming back!

Richard S.
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David R.
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Andrew K.
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justin N.
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Robert P.
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Very pleasant, friendly and courteous mom & pop operation. Customer satisfaction seems to be their motto. I will drive the extra 15 minutes to get my hardware needs.

Michael W.
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Extremely convenient and very friendly!! I highly recommend Grays Hardware!!

Paul B.
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Give Scott at Grays Hardware, and the pleasant woman I spoke with at UHaul scheduling office a raise or some sort of bonus incentive for the fantastic job they do.

Brian L.
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Richard S.
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Daniel P.
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I have rented U-hauls trucks and vans from various locations over the course of 30 years. This place is by far the most efficient managed U-haul experience I have ever had. Quint friendly little neighborhood hardware store. Real old school feel. My van rental was super clean and had a full tank of gas , which extremely convenient to return back the same way. Most all other locations I've experienced, had all ranges of gas levels, which is hard to top off prior to returning the rentals. I was in and out of this location in under 15 minutes. Awesome! ! I highly recommend this location to friends and family . This should be a model store for all locations. The Best U-haul Experience! !

Maureen H.
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gerri L.
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Nothing, they were friendly and obliging.

Shawana Z.
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Very good pricing and the guy who helped me was super nice and helpful!!

Anthony L.
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Edward D.
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Dennis F.
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Scott W.
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MIKE R.
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Scott W.
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James L.
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amanda S.
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The customer service while picking up the van was stellar not to mention the van itself was so clean and smelled brand new still! I loved how the van drove and handled and appreciated the back up camera in the rear view mirror!

TERRENCE D.
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Get more trucks there

KENNETH B.
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DONALD W.
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SCOTT W.
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SCOTT W.
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SCOTT W.
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andrew M.
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kathryn K.
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CAROLINE F.
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DOMINICK F.
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It was inconvenient because it was a new truck and the drop box didn't fit the key to the new truck. Ridiculous ! I wasted an hr because of it and mileage and gas.

LYNN A.
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Nothing! Scott at Gray's Hardware was wonderful! Thank you.

Kevin H.
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Very simple, nice, clean, hardware store. The U-Haul rental experience was excellent. Overall, picking up the rental truck, loading the cargo, transporting, and local driving, I was lucky to be within 1/2 mile remaining of mileage allotted for the trip. An extra 5 miles would have helped. Very satisfied 5 stars.

Patrick D.
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SUZANNE D.
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Raz D.
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Great place to rent a truck.

paul D.
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Everything was ok but I need moving blankets They told me they had a previous rental customer that to them all. This is one of a very important part of a Rental!!! They should be well equipped with accessories &'they weren't I had to move without moving blankets & I reserved them on line. They should have kept at least a few as per reservation. I was VERY VERY UNHAPPY over this. I scratched a piece of furniture to it! Is U-haul gonna reimburse me for this? 631-655-6968

John H.
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Do nothing. Scott was very knowledgeable and extremely helpful.

Philip S.
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The crew at Grays are the best Kind Curteous and very friendly. Ill do u-haul again because of them. They CARE !

No reviews have been submitted for this location.

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