The clerk keep checking out other customers while trying to navigate the check in process for my rental.
Greg M
Mobil Station of Ridge
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ridge, NY 11961
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Very easy
robert wSimple drop off. Handed keys over. Fine as a drop off.
Peter ASame experience at drop off. Very easy to re fuel because they are a gas station. And service with a smile. No issues.
THOMAS WEverything was exceptional for my trip the first gentleman I spoke with in riverhead NY was told I really didn't have a final landing spot so he said not a problem I could update that later as we my son and I were looking for a final landing spot on are 4th or 5 th day we found a place port charlotte Was to be our final landing spot so I called uhaul and paid for a couple more days I believevit was 2 more days I also spoke with a friendly customer rep I had let him no about where my final destination would be just didn't have a address that I could give him he's said no problem they'll update it in the system i thanked him and so when I called back early in the morning to get the place in port charlotte a women answered I told her I was ready to bring back the trailer I assumed I would be bringing the trailer to port charlotte and the women to me I couldn't do I ask why and she told me I had to bring it to tampa I lost it on her its like 70 or eighty miles back to tampa so drove it back I was infuriated and still am so wasted my gas, the wear and tear on my vehicle and on top of that I sat in a traffic jam for almost 2 hours idk I'm definitely not a happy person. I was told everything was great and updated. I complained to the manager in tampa and he gave me a number he also told me I was the with complaint he recievd that day. I'll never use uhaul again. I feel in the and what had happened was most definitely wrong especially to do to a disabled veteran. In closing obviously some one screwed up and I was the one that got screwed. I am still going to call corporate on Monday.
Timothy S