Customer did not leave a comment.
ADRIAN S
Customer Reviews for Green Auto & Tire
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Be knowledgeable of what you have available and when a customer request specific things provided by U-Haul then it should be available to them. If you are a U-Haul dealer I was very disappointed. I had to take care of getting the truck myself no one ever came out to help me or ask if I needed anything.
BEVERLY RAwesome traveling/working with UHAUL and great customer service! Will use again in the future!
Cody LI would have selected excellent but this location never answers their phone nor do they return your calls!!
James PBe in the office.
JOSEPH BUpgraded location with key drop box
RUSTY MGet them a faster processing computer.
Todd CKeep some trucks at is location. Brent,al
Terry LGreat customer service. Would highly recommend.
Dennis HWhen booking my Uhaul, I asked to pick up the truck and trailer in Tuscaloosa. 2 days before my rental, the Uhaul place notified me that I needed to pick up the truck 30 minutes outside of Tuscaloosa. When I arrived at Green Auto and Tire Repair, nobody was present and I had to call the number twice to get someone on the phone. The man didn’t show up until 45 minutes later. I was supposed to pick up the uhaul at 9:00 and didn’t leave until 11:00.
Wayne WMake sure the business owner is on-site at time of pickup.
KEVIN SN/A
Todd CNo comment
JOSEPH HJust keep it clean like y'all had it when I rent it I would recommend to all of my family and friend because y'all were a big help to me. Thanks
SHERRY GThis was a horrible experience. If you’d like to learn more about my experience contact me.
Zachary CWhen we arrived to pick up trailer the business was closed. I called the number for the business and left a message. A gentleman returned my call and stated that the business was closed that day. I was told to call uhaul and I could pick up the trailer but he wasn’t coming in to help. I’m not sure why I was rented a trailer for Saturday pick up if the business was closed on Saturday.
ricky lI was told that there would be a moving dolly inside truck, but there was not and the place of business was closed and would not answer the phone. This made it super hard for us when moving heavy furniture. Boy were we hot and upset about this.
norma nDealer was great, just got the run around re: pick up location and was dirty and it was just dropped off by the district manager.
Robert MI made a reservation in earlier April for a May 26th pick-up. 2 days prior I was notified of this pick up location several miles away from Tuscaloosa, Al. This was inconvenient.
JAMAL MNothing
Eva UNothing it was fine
gregg lHave what they worsened in the truck! No dollies or furniture pads that were paid for
Jordan T