Rude guy in a junky shady looking place that had a mud pit for a parking lot. I did not receive confirmation email that I returned the rental. So I asked if he could print me a receipt acknowledging that it's returned . He simply said, I don't sign anything and you should get email. I had no way of documenting that it was returned, rude, unprofessional, and does not represent UHaul well at all.
Customer Reviews for Green Lane Towing LLC
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Green Lane Towing LLC
The whole process is a mess if you sign up online and check yourself out without going inside. I ordered some mats and did not receive them. When I returned the vehicle I was told it was my fault for ordering the mats and I need to deal with uhaul to remove the cost for mats. This location is lucky they were the only place open during the hours I need on Sunday. The vehicle performed well. The yard location is unpacked and super muddy when it rains. Stay away
Me n my coworker we're bit at the location pick up horrible experience I have been using uhaul fir 15 + years n this was the worst ever