Customer Reviews for Green Valley Food & Fuel

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Green Valley Food & Fuel

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ELAYNE H.
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I could not do the online check in. Tried 3 times and the system said please check in on 12/23/20 after 7:30am (when they are open). I was there at 11:15am on 12.23.20. I had to have the gas station employee help me. He was very helpful. Took 30 min to get the truck. On line return was very easy.

Scott T.
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Customer did not leave a comment.

Kevin M.
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Difficult to locate exact drop off spot.

KENT F.
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Green Valley road was easy to get in and out of and was close to our friends house

Patricio M.
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at the pick up time we couldn't retrieve the key from the secure box even if we entered the code. the convenient store attendant helps out since he had a master key to open the secure box. we were dissapointed.

Mark B.
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Customer did not leave a comment.

Antonio S.
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This location has no one from UHUAL there so you are forced to do everything on line which to be honest was not the easiest to do. After reading the instructions on the phone I was able to follow the protocol and submit it on line. I have always rented and returned a U-Haul to a hard site so this experience was a bit uneasy because I was not 100% that my agreement was going to go through correctly and I would be billed appropriately.

Patty S.
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Allow a good 15- 20 minutes to check in online

Alexander S.
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Customer did not leave a comment.

Mike D.
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The on line check in process took 45 minutes Otherwise it was great

Phillip K.
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No person onsite. Only directed to use the app which I did not have.

Doug M.
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It's a self service location at a gas station, so there's not much to recommend, but the gas station attendant was nice enough.

Mark B.
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Great check in process both on the pickup and return. Very well done, easy to use and effective.

Patrick M.
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When I arrived, there was no code given thru the pick up website. Upon calling the local manager, he gave the code to both of the boxes and neither had the keys in it. Made for a late arrival to my move out and was not a pleasant experience.

Mark A.
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There was no one there. So, just left the truck. Was still there a day later. Finally received confirmation all was ok couple days later.

RHODA C.
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The lock box would not open and the guy on the phone was not as helpful.

Barbara W.
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Explain that the staff there can't help you at all - it is all online

William K.
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App didn't work. Had to wait until an extraordinarily rude off-site representative from customer service could be reached, so he could manually make the truck available for use. Don't use this service if you have anything close to a schedule that you're trying to follow.

No reviews have been submitted for this location.

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