I’m not usually one to complain, but It took 30-40 minutes past the pick up time to get the key code for the lockbox. I tried calling again and again and nobody seemed to know why I didn’t receive the code yet, but eventually someone was able to help after the 6th call. My fiancé missed her doctors appointment because she was waiting with me to make sure I got the key so I wasn’t stranded there.
CORBIN L
Green Valley Food & Fuel
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Services at this Location:
One-Way and In-Town® Rentals in El Dorado Hills, CA 95762
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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The process to sign up and rent the vehicle is horrible. It took over one hour which set me behind on timing therefor I was billed for extended time. Totally unfair.
FLAVIO PWorse check out experience I ever had with U-Haul. What should have taken a few minutes turned into serval hours.
David FThe process through the app was complicated and extremely time consuming. Checking in and checking out took a total hour of my time that I did not have to spare.
Kathryn MU-haul app never sent us a code to unlock the keypad and get our keys and our pickup was delayed by almost an hour. This is not the fault of the location but u-haul and I won’t be picking up from an unstaffed location again because it was such a poor experience.
Corey O