Customer Reviews for Greenbrier U Storage
(U-Haul Neighborhood Dealer)

65 reviews

41 N Broadview St   Greenbrier, AR 72058

(501) 314-3241

Office Hours

  • Mon-Fri: 8 am–6 pm
  • Sat: 8 am–4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(501) 314-3241

41 N Broadview St
Greenbrier, AR 72058

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–6 pm
  • Sat: 8 am–4 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Don’t change a thing

Mark K 
Rating:
5.0

Customer did not leave a comment.

Stuart S 
Rating:
5.0

Loved this location. They were very helpfull with hooking up the trailer that I needed. I dropped one off and mentiond that I needed a different one for a few days later and they made sure that they were going to have one for the timeframe that I need it in. I would definitely use them again. They were very convienant with their location directly on the highway that made for easy in and easy out

Hunter J 
Rating:
5.0

The gentleman who helped at the front was very helpful. I would certainly recommend this location

Sam B 
Rating:
5.0

Great people...took time out for me

Joseph M 
Rating:
2.0

The mobile check in is absurd and really should not be offered. It took me 45 minutes to check in via the UHAUL app and then at mobile check out, the app would not accept upload photos of the odometer and fuel tank. I have been recommending to people NOT to use the mobile check in option if thinking of renting an UHAUL.

Nathaniel S 
Rating:
4.0

Customer did not leave a comment.

Diane M 
Rating:
5.0

Customer did not leave a comment.

Lee C 
Rating:
5.0

Great guys to work with

James B 
Rating:
5.0

Professional staff and friendly knowledgeable of there there products

Daniel S 
Rating:
5.0

The folks at Greenbrier were very friendly and very helpful, will definitely use them again!!

FLOYD H 
Rating:
5.0

Great customer service in Greenbrier, AR

Jamie C 
Rating:
5.0

Customer did not leave a comment.

Charlotte S 
Rating:
3.0

The return process is unnecessarily difficult on the website. It would not accept my location and I had to call customer service to do what should have been a simple process.

John R 
Rating:
5.0

Customer did not leave a comment.

James B 
Rating:
4.0

Customer did not leave a comment.

Patricia M 
Rating:
5.0

Customer did not leave a comment.

Charlotte H 
Rating:
5.0

Absolutely would recommend! The onsite personnel was friendly and made the drop off easy!

Lewis J 
Rating:
2.0

It was hard to put in gear

Judith F 
Rating:
5.0

Customer did not leave a comment.

Jeffrey L 
Rating:
1.0

Called today no one returned my call , also was told I could drop off on Sunday all that was said and get 20.00 late fee or some crap and I rent here offen.

Todd K 
Rating:
1.0

They give me wrong information And now I have problem With the retun

Emanuel D 
Rating:
5.0

Customer did not leave a comment.

Terry Q 
Rating:
5.0

Customer did not leave a comment.

Mike O 
Rating:
3.0

I had a car hauler reserved at the 2850 Prince St location in Conway Arkansas, the person that helped us there was great but after we got the trailer hooked up the lights on the trailer did not work. He found us another trailer at the Greenbrier location (41 North Broad St) 15 miles away. We picked up the trailer and drove back to Conway and loaded the car to be towed on the trailer and discovered the straps that go over the front tires were worn away. The ends of the straps were worn away so much that they would not reach the ratchets. I had brought my straps, so I cut one in half and looped it to the end of the existing straps and made it work. Your Maintenace of the equipment is terrible, accidents waiting to happen! Both of these trailers needs to be repaired before they are rented out again. NO lights on a trailer??? I did take photos of the short straps on the second trailer 207450 MD.

PHIL L 
Rating:
5.0

Customer did not leave a comment.

Oscar W 
Rating:
5.0

Maybe offer pickup truck rentalls

Robbie b 
Rating:
5.0

Customer did not leave a comment.

Michele H 
Rating:
5.0

Perfect in and out. The staff at my pick up location made this an enjoyable experience.

ED S 
Rating:
5.0

It was spot on, no changes necessary.

Frank D 
Rating:
5.0

Customer did not leave a comment.

DANNY H 
Rating:
5.0

CURTIOUS AND FRIENDLY GREAT EXPERIENCE

scott s 
Rating:
5.0

Customer did not leave a comment.

Shawn P 
Rating:
5.0

Customer did not leave a comment.

Rod D 
Rating:
5.0

Everything went great

Terry J 
Rating:
5.0

Customer did not leave a comment.

roger i 
Rating:
5.0

Very professional. Explained everything.

Cindy M 
Rating:
5.0

No issues with dropping off the truck. The attendant was very helpful and friendly.

Jim B 
Rating:
5.0

Overall experience was great. I really appreciated the young man at the front desk going above and beyond. My driver’s license wouldn’t scan and I had been putting it off forever because i hate taking pictures but it was long overdue.

Alyson S 
Rating:
5.0

Customer did not leave a comment.

Heather U 
Rating:
5.0

Customer did not leave a comment.

Michael P 
Rating:
3.0

Only rent for days you a sure you will use it. I rented for 3, returned in 2, got charged for 3.

TRAVIS N 
Rating:
5.0

No improvements needed!

Melanie H 
Rating:
5.0

Customer did not leave a comment.

Alan P 
Rating:
5.0

Customer did not leave a comment.

Regina H 
Rating:
2.0

Workers are rude…and not on time.

KEVIN G 
Rating:
5.0

Customer did not leave a comment.

Patrick K 
Rating:
5.0

Customer did not leave a comment.

Heather D 
Rating:
5.0

Customer did not leave a comment.

Michael L 
Rating:
5.0

Process was quick and easy. Marcus was extremely helpful!

Susan H 
Rating:
4.0

Customer did not leave a comment.

Jesse K 
Rating:
5.0

Quick in and out, friendly and helpful personnel.

Samuel H 
Rating:
1.0

Idk where to begin.. I was completely misquoted for starters. I had to go to multiple locations to acquire the truck and trailer. Ever chain of canned has epically failed, other than Victor; who was the only competent employee I dealt with. I was way overcharged and completely neglected by multiple chains in the command. To say I’m insulted, would be a gross understatement. I will do whatever in my capabilities to refer business elsewhere based on the callousness I’ve received. Victor was very polite and capable, and should get a raise.

Anthony C 
Rating:
2.0

Trailer was not ready way out in back of location stuck in the mud had to assist worker with my 4 wheel drive to get out of water in mud went in the day before and was told they would have it ready not my duty to lock my truck in 4 wheel drive and get trail out of mud very poor service and I do rent from this location often.

Todd K 
Rating:
5.0

Be more accurate on rather or not the equipment is available at said location. The manager of the location that I used had to delay things a bit in order to go get the equipment that I had reserved. Yet, things ended up good as far as the actual time I needed the equipment for. No extra accomidations needed by me!

Jeremy R 
Rating:
5.0

Very helpful even in pouring rain!

BILL F 
Rating:
5.0

Customer did not leave a comment.

anthony w 
Rating:
5.0

Very awesome young man proceed every thing quickly and that’s important when you have moved such a long way kudos to him

Terrie S 
Rating:
4.0

Customer did not leave a comment.

lori m 
Rating:
5.0

Customer did not leave a comment.

Kent K 
Rating:
5.0

Customer did not leave a comment.

David R 
Rating:
5.0

a drop box for keys would be helpful.

Catherine w 
Rating:
5.0

Customer did not leave a comment.

RALPH H 
Rating:
4.0

The 20' box truck that I rented was so loud that I wished that I had a set of ear plugs. This vehicle definitely needs to visit a muffler shop! I'm glad that I only had to be in this truck for 150 miles.

billy j 
Rating:
5.0

Every thing was good

Billy P 
No reviews have been submitted for this location.

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