Customer Reviews for Greenpoint Storage Plus
(U-Haul Neighborhood Dealer)

Rating:

5.0

Staff were very friendly and helpful.

Rating:

5.0

Everything about the facility - with the exception of the difficulty in parking a vehicle on busy days ! - was excellent. Customer service was A+

Rating:

5.0

Best in the biz

Rating:

5.0

This place provided an extremely cost-effective and hassle-free short term storage solution. But, the VERY BEST part of the entire experience was Marina, at the front desk. She is professional, competent, hard-working, friendly, warm, personable and every other positive attribute that a customer service person should have. She eliminated every bit of stress that this sort of encounter could have brought about - she is a genuine asset to the company. Give this woman a BIG raise.

Rating:

5.0

Wonderful place and very helpful staff!!

Rating:

5.0

Too expensive, but excellent

Rating:

5.0

This storage facility is one of Greenpoint’s gems. It was affordable and well maintained. I was renting space there for 3 years. The staff is very friendly and helpful. I only left because I moved out of the area.

Rating:

5.0

Great location..

Rating:

5.0

I had a pleasant and no drama experience at this facility. Great staff and convenient location, access, equipment, etc. Loved it!

Rating:

5.0

Very impressed! Great communication, very professional, clean space. Would store again!

Rating:

5.0

All the Employees were outstanding...thx👍😎

Rating:

5.0

I've had two storage spaces in this facility for over 3 years and I can't find any down side to it. The facility is always clean and well maintained and the personnel has always been helpful to me and my team. We've moved to another facility a little bit better located strategically speaking for our operations, otherwise, we would have stayed in there for way longer.

Rating:

5.0

If ever I need storage in NYC again, I’ll probably be coming back. Thanks for everything!

Rating:

5.0

Very easy to use and staff was always friendly and chill as I often went and out things ind and out. I will use it again if I need storage in the future for sure.

Rating:

5.0

This facility was fantastic. I was super nervous to leave my things in storage ahead of my move out of state, but the staff made me feel secure and it was exactly what I needed. Temperature controlled, clean, safe. I couldn’t be happier with how my storage was kept and if I ever need to use a storage locker again I will be coming back.

Rating:

5.0

I mainly chose Storage Plus for the hours. I'm not sure who is able to access their unit during normal business hours when you would be conducting your business (your job). I appreciate that Storage Plus had hours that allowed me to visit before or after work and not instead of. Facilty was clean; staff was helpful; price was higher than others I'd looked at, but not obscenely so.

Rating:

5.0

Everyone was knowledgeable and helpful. Especially Daniel and Guru. Great staff and would highly recommend this storage facility

Rating:

5.0

One of the easiest things Ive done, everything about this was made easy. The staff is helpful, easy to work with, the place is clean, and easy to park & unload. Definitely recommend this place!!!

Rating:

5.0

It was great. Warehouse storage units and I never had any issues.

Rating:

5.0

2nd time using this storage unit and they have a loyal customer with me. Helpful staff and accommodating hours. Very clean, 10/10 recommend!

Rating:

5.0

Great communication, friendly and easy to deal with. What more could you ask for?

Rating:

5.0

Folks working there have been great

Rating:

5.0

Thank you Storage Plus for keeping our stuff safe for 8 years!

Rating:

5.0

Monica and Violet were extremely kind and helpful.

Rating:

5.0

Although the prices did go up from the year that I first rented my storage units until I moved out, I would definitely recommend Greenpoint Storage Plus. The staff were always extremely kind, helpful, and accommodating. I’ll actually miss them.

Rating:

5.0

We are sorry to say goodbye to the lovely staff there. The facility is super clean, well lit.

Rating:

5.0

Very helpful staff! Would recommend to others.

Rating:

5.0

Great customer service. Will use them again in the future!

Rating:

5.0

What a wonderful experience! All the Storage Plus staff were very friendly and helpful. I felt my things were stored in a safe, secure and very clean unit. I would use Storage Plus again and again if I had the need to store things. Whenever we needed help, like when we lost the key to our lock, or when there were things that were too heavy for us to manipulate into the unit, or when the whole street lost electricity and the staff helped put of things into the our unit. Yes, please choose Storage Plus at Greenpoint, they are great!

Rating:

5.0

Great storage place. I have had a few and this one ranks highly.

Rating:

5.0

Always friendly service and the place is very well cleaned and maintained. I had my things here for a few years and never had a problem. I highly recommend.

Rating:

5.0

Best storage unit experience I've ever had. Mr. Guru is platinum level. Deserving of his name. Excellent in every way. Will miss him very much. XO Rob Diamond and Jenn Jackson

Rating:

5.0

Very efficient and smooth process

Rating:

5.0

For a year, I used the services of Storage Plus, the attention, excellent, the Service Kind, all well protected, Special Thanks to Rom, he helped me with my opening and close . Storage Plus 👍🏼👍🏼

Rating:

5.0

Phenomenal.. good price, very friendly staff and all very clean and efficient

Rating:

5.0

Excellent facilities and staff. I would highly recommend Greenpoint Storage Plus for convenient and cost-effective storage in NYC. Should I need to store things in the future I won't look anywhere else.

Rating:

5.0

Great experience. I would stay if price be a bit less then what I pay.

Rating:

5.0

Very happy with my experience and 4-month rental. The team always answered all my questions, and I appreciate the team there! Always found the unit to be clean and well maintained.

Rating:

5.0

Great experience overall!

Rating:

5.0

You should try to extend hours & holidays. Just because the office closes shouldn’t mean the entire building should be. Also a good amount of dust & debris would fall from the ceiling. You should warn users about that & provide them with covers to protect goods not in boxes.

Rating:

5.0

Love this storage facility. Always clean, staff is super helpful, and the business hours are great.

Rating:

5.0

Exactly what I needed for my move. Thanks again.

Rating:

5.0

Kind team at this location, great experience!

Rating:

5.0

Greenpoint Storage Plus was a pleasure to deal with, and Guru is the man! I would recommend their services to everybody.

Rating:

5.0

Place is not very clean. Equipment especially the carts are in very bad shape. And during the pandemic you stopped making dog biscuits available! But it was a convenient location

Rating:

5.0

Everyone was super nice and helpful - storage unit and overall facility were very clean.

Rating:

5.0

Where should I start? This facility is a little gem! I dealt with Monica and Guru and they are the nicest people I have met! Extremely professional, helpful, which made my visit as stress free as possible. I highly recommend this facility because they are good, professional, and nice people to work with! Keep up the good work guys! And thank you so much!

Rating:

5.0

Very easy access and seamless. Would recommend!

Rating:

5.0

After 2 years storing my stuff. Not a dust on them. Unbelievable. I highly recommend this storage. I was just really désappointant at the really beginning as I got a fee penalty due to the monthly fee not set up correctly on my cc. It was unfair.

Rating:

5.0

This is the best storage unit facility experience one could ask for - it feels family run and like the staff actually care, rather than some busy shuffling chain. Highly recommend

Rating:

5.0

It was everything I needed. If I needed storage again, I would definitely use this facility above all others.

Rating:

5.0

Had a great experience, the facility is very well maintained, the staff is always available and very helpful. Would definitely recommend.

Rating:

5.0

This is the best storage facility I ever used. The staff are excellent, kind and helpful; it's well-maintained in every way I can't recommend it enough! I also stored my art there books etc and they were in the same good shape I put them in which was a relief thank you so much! (I pointed out this storage facility has excellent customer service and I know because I barely survived the worst New York City Google Dr Fagelman assault - Watch the YouTube from 8 yrs ago customers don't forget cruelty...and worse.. what was done to me at a doctors office where ship and safe radically harm to my health my life and I don't know if I'll ever recover from what's been done never even an apology just more lies.)

Rating:

5.0

I’ve had three storage units at different establishments and this one was the best by far! Staff is always friendly and helpful, you don’t have to give 30 day notice of move out and they don’t hike up your rent every six months. The building is always clean, well lit and they have a huge docking area to pull in a car or truck. Multiple vehicles can be loading and unloading at the same time which is hard to find in NY. I would definitely recommend using this storage facility

Rating:

5.0

A solid choice for storage needs.

Rating:

5.0

Best staff and experience ever. I had a wonderful 4 years here. Would highly recommend to anyone looking for a storage facility.

Rating:

5.0

We only had our items here for a month but the staff couldn’t have been more friendly and helpful! The facility was safe, clean, and well lit. I highly recommend Greenpoint Storage Plus!

Rating:

5.0

Great experience!

Rating:

5.0

All good

Rating:

5.0

Everyone who works here was always very nice and accommodating!

Rating:

5.0

Monica is a rock star. She is efficient and professional and manages her staff expertly. I am beyond grateful to her and to the team for helping us move our stuff into the storage unit painlessly.

Rating:

5.0

My roommate said the unit was very large and I am aware the process went smoothly. Upon booking, I was called by a very nice employee who answered all questions. It was a very positive experience.

Rating:

5.0

Very helpful with use of the freight elevator and bringing dollies outside, clean and spacious facility with good AC.

Rating:

5.0

Great customer support. They even helped arrange my things in the storage unit. 10/10 would recommend. Thank you!

Rating:

5.0

I didn't move in here. Canceled it but they were lovely.

Rating:

4.0

The people at storage plus were extremely helpful, knowledgeable and accommodating. I had to get a larger unit then the one I originally booked and they were able to make it work.

Rating:

4.0

It was as expected

Rating:

4.0

It was as expected

Rating:

5.0

I was anxious about finding a good storage unit that would be safe, clean and easy to use but I really shouldn't have worried. Greenpoint Storage is truly great -- the staff were beyond helpful.

Rating:

4.0

My couch was damaged by water damage it appears but other than that it was fine

Rating:

3.0

This facility does not automatically send e-mailed receipts. The fee to empty my storage unit was $70/box. Empty or full and no regular recycling bin to use. I had to rent a car to take my trash home.

Rating:

5.0

.

Rating:

5.0

I Want to say thanks a lot

Rating:

5.0

Very nice staff, though longer hours on Sunday would be nice

Rating:

5.0

Monica and Guru were a pleasure to work with!

Rating:

1.0

Can upper management please contact me regarding my unit? My items endured water damage due to a leaking sprinkler and the facility's management has failed to resolve the issue.

Rating:

5.0

I was a customer with this facility for more than 3 years. Everything was always clean, well maintained, and safe. The staff above all was always very friendly and helpful!

Rating:

4.0

Excellent but for the fact that it wasn't well climate controlled and some old paint kept falling onto and into my unit.

Rating:

5.0

The staff Bheem Gurung was very helpful and nice.

Rating:

3.0

I was not aware that the complementary month of storage only counts if I have an additional month that I pay for. Other than that, the staff was relatively helpful.

Rating:

3.0

its fine. its self storage. no problems

Rating:

4.0

Thank you to the staff. They were very helpful. The facility was clean and the process was efficient!

Rating:

5.0

Clean storage room, friendly faculty, good price.