Customer Reviews for Greenwood Rent All 2002 Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Greenwood Rent All 2002 Inc

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Jenna B.
Rating:

The guys at Rent-All are great. They are very friendly but the truck I got was absolutely disgusting! It smelt like either shit, or old work boots. The truck itself drove like it would fall apart, and to top it off the tires were bold. Luckily I did not have far to move but I don't feel that makes it a good excuse to rent a poor truck. As I said I like the guys at this location, I have rented trucks before from them, but the truck was a poor choice. I will still recommend them but hope in the future they will check over their trucks a little better.

dale R.
Rating:

Customer did not leave a comment.

lisa S.
Rating:

Great service. Easy.

David H.
Rating:

Customer did not leave a comment.

MICHAEL ERNEST H.
Rating:

Staff very quickly dealt with my return. I was in and out in 5 minutes, and they even disconnected the trailer for me. Awesome service at this location!

Melissa P.
Rating:

Spent 1 hour looking for the lock box that had the keys in it, it was in the back of a junk lot on the corner of a fence that was blocked by junk. Had to call u-haul to see where the keys were and it took them awhile to see where the box was. Very frustrating and was a terrible place to have the lock box.

Stephen W.
Rating:

Customer did not leave a comment.

Fred W.
Rating:

Manager was very helpful and would go there to rent or return again for sure.

Christopher B.
Rating:

Exceptional customer service.

Mike M.
Rating:

Nothing

Jordan V.
Rating:

The gentleman that served me was exceptional! He was extremely nice and professional.

Wayne D.
Rating:

Customer did not leave a comment.

Verilea W.
Rating:

Customer did not leave a comment.

Joseph M.
Rating:

Return customer. Always happy and eager to help. The representative is courteous and able to answer my questions. Always excellent service.

doug M.
Rating:

very cheerful and friendly .my second time dealing with this person .

Joseph M.
Rating:

Excellent and fast service. Had exactly what I wanted. I will definitely go back to this location.

CHARLES W C.
Rating:

Customer did not leave a comment.

Cheneyce B.
Rating:

I am very unpleased with the service I received from Uhaul. Thursday I had it set to pick up my truck at 7AM. Showed up 15 minutes early and my truck was not ready. 1) it was blocked in by another truck 2) it was dirty/uncleaned (which is terrible considering the time we are in) 3)the truck still had items from the last driver in it 4) the system wasn't working right and my reservation wasn't prepared 5) got my truck 1 hour after arriving, even then it was very inconvenient 6) the hour wait to FINALLY get a truck after a reserved it a week prior to ruined my entire day. 7) not only was I pushed off my original schedule, I was unable to get my new apartment key in time having to rent a room else where. 8) the man who I dealt with at the dealership had no idea what he was doing 9) I had reserved a 10ft truck and the reservation was set, the day before you no longer had the size I needed and upgraded me to a 15ft truck (with no extra charge) which ends up taking and using more gas I hadn't originally planned for. 10) I had paid for my truck online prior to picking it up and when I picked it up I was charged an additional 47 dollars. I paid taxes twice! 11) I rented a truck for 2 days, that's 48 hours. I had my truck for a little more than 24 hours and was charged a whole extra day. This trip ended up being more expensive then originally planned and it was because of the lack of communication and preparedness on your behave. I would like some sort of refund or compensation for the inconvenience you have caused me during my move! I do not accept all these additional charges. My phone number is (902) 760-0436 , please call me so we can sort this out. If not, I will be making a bunch of unhappy phone calls due to the service I have received!!

Paul O.
Rating:

Service was great. The trailer was ready earlier than expected, and we returned it early, as well. No problems.

tim S.
Rating:

Customer did not leave a comment.

Paul A.
Rating:

Customer did not leave a comment.

MICHAEL W.
Rating:

Customer did not leave a comment.

Nicholas B.
Rating:

Customer did not leave a comment.

Rafael D.
Rating:

Great service!!!

Andy P.
Rating:

Customer did not leave a comment.

Rene D.
Rating:

Customer did not leave a comment.

luke O.
Rating:

Customer did not leave a comment.

Jan M.
Rating:

Customer did not leave a comment.

Walter L.
Rating:

This is a great location, great service and always friendly

Heather M.
Rating:

Customer did not leave a comment.

Heather H.
Rating:

Customer service is excellent. Always willing to help me out. My only complaint is no smaller trucks.

Simon G.
Rating:

Customer did not leave a comment.

Colby P.
Rating:

Customer did not leave a comment.

Jamie A.
Rating:

Customer did not leave a comment.

Kitty A.
Rating:

Not clean inside. However, trailer worked well and customer service was great

Heather H.
Rating:

The owner was awesome and very accommodating to my constant change in needs.

DONALD C.
Rating:

Customer did not leave a comment.

Scott T.
Rating:

Customer did not leave a comment.

DANIEL I.
Rating:

Customer did not leave a comment.

maryann I.
Rating:

Customer did not leave a comment.

Adam N.
Rating:

Customer did not leave a comment.

Sabarinath B.
Rating:

Customer did not leave a comment.

Jennifer W.
Rating:

Customer did not leave a comment.

Keith B.
Rating:

Customer did not leave a comment.

Tim B.
Rating:

Clean the inside of the cab.

paul H.
Rating:

Customer did not leave a comment.

Donna R.
Rating:

Customer did not leave a comment.

richard P.
Rating:

Very pleasant experience and everything was explained and the equipment was properly attached to vehicle.

cody M.
Rating:

Customer did not leave a comment.

Joseph M.
Rating:

I got exactly what I had asked for. The agent was friendly and answered all of my questions. He assisted me with the hook up, made sure I was ready and saw me off on my way. I am very pleased.

Cassandra R.
Rating:

Customer did not leave a comment.

Greg W.
Rating:

Customer did not leave a comment.

Tamara V.
Rating:

Friendly service! Clean Trucks! Very accommodating & helpful staff! Good prices!

terry M.
Rating:

The customer service at this location was terrible. The gentleman I dealt with was quite rude. He made me feel very rushed as he was in a hurry to get to his cabin. We were there a little bit before pickup. I was told I had until 12 noon to pickup. I was already gone out of my way because the pickup location was changed. Overall, I was very disappointed with the experience. To improve, I would recommend that this gentleman be taught some manners and to treat people with respect.

DONALD C.
Rating:

They were very fast and very helpful when i got there was in and out with in min thank you

jason D.
Rating:

Customer did not leave a comment.

steve T.
Rating:

Everything was easy!

JOHN E.
Rating:

It was a perfect experience. They are very helpful and we got a clean newish trailer.

elaine S.
Rating:

On a rainy day the parking lot is a bit muddy - some gravel might help. Otherwise, staff and service are great. There's quite a variety of equipment and vehicles to rent, and the prices are terrific! Definitely a go-to place.

chantal W.
Rating:

This is the first time I've used this location and I was very pleased with the reception received. Very friendly and accommodating.

Richard G.
Rating:

Customer did not leave a comment.

Mark J.
Rating:

Customer did not leave a comment.

Erin A.
Rating:

Customer did not leave a comment.

Kirk A.
Rating:

Friendly service makes a successful business

Susan C.
Rating:

The only thing that could possibly have made the experience better, would be if I'd been informed of the free 30 day storage option in Truro. I would have definitely taken advantage of that option, instead, I now have everything outside under tarps, as I create space for it all at the cabin. No big deal. Aside from that all went perfectly.

Craig S.
Rating:

Customer did not leave a comment.

Desiree S.
Rating:

Customer did not leave a comment.

Dyana F.
Rating:

The gentlemen working there were absolutely amazing! Super friendly, very helpful. Will definitely use this location again in the future.

Brian H.
Rating:

Customer did not leave a comment.

Alison C.
Rating:

Customer did not leave a comment.

Darren S.
Rating:

Customer did not leave a comment.

GREGORY C.
Rating:

Customer did not leave a comment.

Judy D.
Rating:

Customer did not leave a comment.

William M.
Rating:

You can improve the renting system. It was acting up for the gentleman helping me...Over and over again. It took me 55 mins to complete information and signing of papers that doesn't take anywhere near that....or shouldn't. He was great over all, just the system you have ...please improve it.

Alan B.
Rating:

Customer did not leave a comment.

Erika R.
Rating:

Roland dealt promptly and in a friendly way with an unexpected flat tire on the trailer.

Lisa S.
Rating:

Arrived at drop off location after hours.

leon L.
Rating:

Customer did not leave a comment.

James C.
Rating:

No improvements needed.

Susan C.
Rating:

I have to admit that undue stress created by your sub her website almost had me pulling my hair out. Making phone calls to try to fix the situation, was no less stressful. I was cut off twice and the third time I just told them to cancel the entire progress I had tried to make, and I started all over again. Thank goodness I was finally successful.

LJ Harry V.
Rating:

Customer did not leave a comment.

John M.
Rating:

no issues, friendly helpful staff

Greg W.
Rating:

Customer did not leave a comment.

Katarina S.
Rating:

Customer did not leave a comment.

mike W.
Rating:

I dealt with Greenwood Rent All for other things when I lived in the area before.When i realized they had become the Uhaul rep for the area, I knew there would be a friendly and professional attitude when I went through the door

David B.
Rating:

We were very happy with the service and the truck. I can't think of any area that needs improvement.

Randall O.
Rating:

if you reserve a particular size truck I think it should be available when you get there....not have to take the next size up!

PATRICK H.
Rating:

Customer did not leave a comment.

Sarah S.
Rating:

They were able to get us the dollies we had requested from the other location.

David T.
Rating:

Great service! Thanks

Oliver L.
Rating:

I dropped off the key outside of office hours so I didn't see inside the location. However, I did call to confirm I can drop off the key in the dropoff box and the employee I talked to was helpful and friendly.

Rick H.
Rating:

Great service and great equipment rental site for all your outdoor jobs.

cristine B.
Rating:

This is the second time I have rented from this location- great courteous service thank you!

Christopher D.
Rating:

Customer did not leave a comment.

Carl N.
Rating:

Customer did not leave a comment.

Patrick L.
Rating:

The guys are great at that location awesome to deal with. "THANKS GUYS" u haul is number one in my next booking

Christopher D.
Rating:

Customer did not leave a comment.

maurika E.
Rating:

Customer did not leave a comment.

Jamie E.
Rating:

Customer did not leave a comment.

Ken M.
Rating:

The assistance at this location was FANTASTIC! Roland was extremely helpful, accommodating and knowledgeable. My customer service experience online, however, was HORRIBLE!! No communication from U-haul, VERY rude and unhelpful customer service representatives, and inaccurate quotes for charges made booking a TERRIBLE experience. Thanks to ROland at Greenwood Rent All for fixing the absolute mess U-haul had made!

No reviews have been submitted for this location.

Back
To Top