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Dominique M
Customer Reviews for Greenwood Rent All 2002 Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Easy to access and quick turn around on both pick up and drop off.
James FNothing, they had exactly what I wanted.
Douglas TGreat guys to deal with Trucks are always clean. I’ve used them multiple times.
Tara KAlways great customer friendly easy drop off.
Fred WThe person l dealt with, Roland, was extremely polite and answered my questions. When l changed my reservation he was very helpful in facilitating this.
Sydney RStaff was friendly and very helpful.
BRAD MKeep being dependable and reliable, U-Haul is always the one we come to first.
karen tI did an after hours drop off, which was early die to not having the proper equipment to move with with.
Erika RAlways friendly and excellent service.
Kevin OFunny how there's no generic question about my booking experience. I booked this U-Haul 1 month in advance and then one day before I'm scheduled to pick up the truck I'm told I don't have a 10' truck but instead a 15' truck and it is an hour an a half from where I booked to pick it up. So it's 3 hours out of my day, a $200 Uber, and additional gas that I had to pay for a 1900km drive I had to do. Completely ridiculous. If this is common (which I know it is) then it means the business plan is flawed. Hire drivers to move the vehicles from location to location so that the customers have what the booked and requested.
Eric MThis place was exceptional, not like Whynots in Liverpool. They're a bunch of assholes, to put it lightly!!
thomas oRoland and staff are very friendly and easy going. Not just for uhaul but their rental and repair business. Best around.
Jodi JAlways excellent service!
Kevin ORoland and staff make it easy. Great crew.
Jodi JRented the U-Haul for a short distance move. Vehicle was ready for pick-up on time. Upon initial inspection vehicle interior was dirty. There was a quarter inch of liquid(coffee) in the bottom of the cup holder along with small amounts of garbage. Front floor not swept. Returned the way it was picked up.
Jody WIt was fine but I had to drive two hours to get something that was still wrong size
Stephane SAll around Excellent. Right trailer for the job.
Douglas TThe guys at Greenwood Rent-All are always excellent to deal with and the 5x8 trailer with a ramp is perfect size and design for our needs.
Kevin ORenting from this location is always convenient, easy and stress free.
Charles VThe auto trailer ties weren't in good condition, and they had to be changed. Also, they didn't tie the car well because during the trip we figured out the tires weren't untied and it almost caused an accident.
Ana RHaving lots of issues with getting my deposit back after almost a month since I rented the truck
Jenna BTrailer was greasy inside and dusty. I used to wash it before use
OLEKSII DThe back of the truck has a lot of debris and dirt in it. The main cab was clean, just had mud stains on floor. Great service though and super helpful!!
dan gStaff very friendly and efficient.
elizabeth fI have rented U-Haul's from Greenwood Rent All, too many times to count. Whether it be for business or moving. A lot of times it's for moving someone else in very short notice. Roland has always been accommodating and amazing!
relax wFriendly, helpful he made my stressful day less so it helped that he smiled and laughed 10 out of 10
cheri cI am very pleased. The representative came out and assisted me with connecting the unit to my vehicle, they demonstrated its use and went over the safety features. This was my first time with a car dolly and I was completely satisfied with the explanations and assistance. Thank you very much
Joe MVery good services. Thank you
Carmelita JI picked up the 15' UHaul at 0830 and returned it by 1110. I had booked the truck a week in advance and upon getting to the rental location I was informed someone else had booked it BUT it was after me. I was asked to return it by 1100 despite having booked it a week prior and needed it for the whole day. We ended up rushing to the my storage where we loaded up only large items and rushed to my new place & unload in the driveway so to have it back by 1100. It made for alot of work especially since I had to use my own vehicle and trailer afterwards to retrieve the rest from the storage unit. Needless to say it wasn't a pleasant experience having to bolt there and back and having to move heavy furniture more than once. Upon reviewing my invoice I paid the FULL FEE despite only having it not 3 hours. Brian George 709-687-3353
Brian GApparently when renting a truck within Nova Scotia and having to cross the Cobequid pass (within NS) to move still within NS, the pass control charged our two trips with the 26’ truck as the vehicle was registered in Virginia USA and not NS was charged. It’s not the amount it’s something that should be mentioned that if crossing toll booths you will be charged the amount required to cross regardless if you are a resident or not. May want to inform those that rent the trucks that because if the registration of the vehicle you will be charged accordingly. Just something to consider for future users of the companies product.
Dan SNothing.
Daniel SIt was a pleasure dealing with the staff at this location.
ken rGreat experience except that I was charged for packing pads and did not receive any
Tim MEasy drop off. Highly recommend
Peter D