Customer Reviews for Gregorys On The Bypass
(U-Haul Neighborhood Dealer)

73 reviews

5383 Old Robinson Rd   Louisville, MS 39339

(662) 736-1453

Hours

  • Mon–Sun
    7 am–8 pm

Services at this Location:

Contact Us

(662) 736-1453

5383 Old Robinson Rd
Louisville, MS 39339

Services at this Location:

Hours

  • Mon–Sun
    7 am–8 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Cathy J. 
Rating:
5.0

Customer did not leave a comment.

TOMMY S. 
Rating:
5.0

Customer did not leave a comment.

Dmitry M. 
Rating:
5.0

Shannon was awesome!

Lee V. 
Rating:
2.0

Not be so misleading with your price, I was told a 5x8 pull behind was going to be $18 , when I arrived and got the uhaul the price was $64 , and I returned it the next morning I was charge another $20 , making the price $84 for a product y'all said would be $18.

PHIL W. 
Rating:
5.0

Customer did not leave a comment.

tracey C. 
Rating:
5.0

Customer did not leave a comment.

MICHELLE H. 
Rating:
4.0

I made reservation for 7:30am but was unaware they do not open until 8:00am. This would have been nice to know on website when reserving.

WILLIAM S. 
Rating:
2.0

The staff was not very helpful at all, we actually had to call ourself to get help.

Dustin W. 
Rating:
5.0

Customer did not leave a comment.

Denise C. 
Rating:
5.0

Customer did not leave a comment.

LaShan B. 
Rating:
3.0

Customer did not leave a comment.

Michael P. 
Rating:
5.0

Mention Uhaul in long pre-recorded message, not just food

Nicholas D. 
Rating:
5.0

Customer did not leave a comment.

Reginald S. 
Rating:
1.0

There was nowhere to park uhaul. The lady tried to tell me that they couldn't do a return during lunch. Parking lot was nasty. A drain from the restaurant runs into parking lot. There was rotten food in the lot which smelled terrible.

James R. 
Rating:
5.0

Staff in Louisville, MS were great. Truck was in perfect shape and the air conditioner worked. Would definitely use this location again.

Wanda K. 
Rating:
4.0

The truck was full of broken glass that I had to sweep out and vacuum up.

Mark G. 
Rating:
5.0

Shannon Gregory, the lady we rented the uhaul from was exceptionally nice and helpful. Will definitely use this location again.

Lester J. 
Rating:
4.0

Customer did not leave a comment.

Bruce T. 
Rating:
3.0

Customer did not leave a comment.

Caleb K. 
Rating:
3.0

Best to go before or after lunch rush12:00-1:30 pm.

Marilyn D. 
Rating:
5.0

The young lady was very nice.

RICHARD J. 
Rating:
5.0

Customer did not leave a comment.

Gary M. 
Rating:
3.0

Had to wait about 15 minutes to pickup vehicle. Something about contract not complete.

Sedgie T. 
Rating:
5.0

Your 6x12 trailers need a jack lift to unhook and rehook.

DONALD WAYNE S. 
Rating:
5.0

Prices are high

Moeshia M. 
Rating:
5.0

Customer did not leave a comment.

Jennifer S. 
Rating:
3.0

Need a space to do paperwork instead of leaning over counter while checking out other customers

JACQUAL J. 
Rating:
3.0

Have someone knowledgeable about uhaul checkins during posted uhaiul operating hours

Matthew A. 
Rating:
5.0

Over all I was satisfied.

SUZANNE G. 
Rating:
5.0

Very nice people, they went out off there way to help me. Went through the truck and trailer with me, ask how the equipment was. He ask about us, we talked a bit, very nice.

Scott H. 
Rating:
1.0

My experience at this location was awful. The cashier had a bad attitude and gave me the run around because she lied and said that the Uhaul website was down but, I know she just didn't want to help me. I didn't get the Uhaul until 2 hours later after I went home and got straight on the website (that wasn't down) and did everything myself. I guess she was having a bad day but, it should not have affected her doing her job. My experience with this location.. I will never go back.

Christal I. 
Rating:
5.0

Customer did not leave a comment.

Connie F. 
Rating:
4.0

Customer did not leave a comment.

Perry H. 
Rating:
5.0

Always a pleasure!!

Stephen M. 
Rating:
4.0

I was pleased

Bradley W. 
Rating:
5.0

Customer did not leave a comment.

SILAS S. 
Rating:
5.0

Excellent service! You cannot improve at this location'

DANIEL Y. 
Rating:
4.0

Customer did not leave a comment.

Celina W. 
Rating:
5.0

Customer did not leave a comment.

Gwen D. 
Rating:
4.0

Customer did not leave a comment.

ROBERT V. 
Rating:
5.0

Customer did not leave a comment.

Stacey B. 
Rating:
3.0

We ordered pads and dollys with our Uhaul and they were not provided. This was an extreme inconvenience to our move. We also had to drive 85 miles to pick up our Uhaul from our house. I will not be recommending Uhaul services to anyone who asks.

Walter G. 
Rating:
5.0

Customer did not leave a comment.

Todd W. 
Rating:
5.0

Always a pleasure!!

Stephen M. 
Rating:
5.0

Customer did not leave a comment.

COLIN T. 
Rating:
5.0

Customer did not leave a comment.

DEWAYNE S. 
Rating:
5.0

Customer did not leave a comment.

Tonia C. 
Rating:
5.0

Great place to rent!

GLENN G. 
Rating:
5.0

Customer did not leave a comment.

Richard E. 
Rating:
5.0

Customer did not leave a comment.

Zineilous H. 
Rating:
5.0

Tail lights did not work in the unit

KENNETH S. 
Rating:
2.0

I had to pick up the box truck at this location because uhaul in Jackson area is no good at all. Do not communicate on time, lack of equipment, staff not friendly at all.

CRISTIAN G. 
Rating:
5.0

The lights and blinkers in the trailer did not work. This is something that needs to always be checked and fixed because it could cause a serious wreck !

Melissa O. 
Rating:
4.0

Customer did not leave a comment.

Rachel W. 
Rating:
5.0

Customer did not leave a comment.

trip F. 
Rating:
5.0

Customer did not leave a comment.

DONNIE G. 
Rating:
5.0

Customer did not leave a comment.

TRAVIS B. 
Rating:
5.0

Customer did not leave a comment.

Tia C. 
Rating:
5.0

Customer did not leave a comment.

Hope H. 
Rating:
5.0

Customer did not leave a comment.

Timothy L. 
Rating:
3.0

Customer did not leave a comment.

Jessica B. 
Rating:
3.0

Customer did not leave a comment.

Kirby B. 
Rating:
5.0

Customer did not leave a comment.

JEREMY S. 
Rating:
5.0

South Haven should take notes from this place

Dylan J. 
Rating:
1.0

This location is the worst I've ever experienced. These people DO NOT need to be a rental location. They do not have proper computer connections and an employee has to bring her personal laptop and cell phone to work just to communicate with Uhaul. They did not provide the refrigerator dolly and their excuse for not having the blankets was that they were stolen. Why couldn't I have been informed of this before I came to get the truck?? I could have possibly booked another company. It took the girl over an hour just to check me in to get the truck! They cost me an additional $200 to get more help to load a refrigerator and unload it just because they did not care if they could provide the requested equipment for the customer!! DO NOT RENT FROM THIS PLACE UNLESS YOU WANT RO HAVE AN ANXIETY ATTACK!!

SUSAN G. 
Rating:
5.0

Customer did not leave a comment.

CARL F. 
Rating:
5.0

Our first experience with UHaul. Found what we needed with no problems. Give them a call for your moving needs.

SHARON D. 
Rating:
2.0

The U Haul manager was supposedly not on site. When called she would not come in. The U Haul equipment was returned on a Saturday about 12:30 pm. It was not logged in until 9:00 am the next day. The personnel at the store had no idea what to do and refused to give me a copy of paperwork saying we had returned it. Will never drop off or pickup tgere again.

William B. 
Rating:
5.0

Customer did not leave a comment.

Chris C. 
Rating:
5.0

Customer did not leave a comment.

Daryl E. 
Rating:
5.0

Not a thing! I spoke with “Shannon” who went above and beyond to be helpful! Would definite recommend her and her company!

QUALITY H. 
Rating:
2.0

No one was there to receive the truck

Lewis R. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top