Customer Reviews for Grover Tool And Rental
(U-Haul Neighborhood Dealer)

1,418 reviews

1211 W Grand Av   Grover Beach, CA 93433

(805) 489-5082

Office Hours

  • Mon-Sat: 8 am - 4:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(805) 489-5082

1211 W Grand Av
Grover Beach, CA 93433

Services at this Location:

Office Hours

  • Mon-Sat: 8 am - 4:30 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The people there were super friendly and helpful, and my rental return was a breeze, but this is a working man's tool rental shop. Don't expect free coffee and doughnuts here. If they have the tool you need, it'll get the job done. No excuses.

THOMAS M 
Rating:
3.0

Customer did not leave a comment.

COLBY M 
Rating:
5.0

The guys that helped me with the uhaul trailer were great. The whole experience was fast yet efficient. The next day when I returned the trailer the same two guys unhooked the trailer from my truck and were friendly and professional. This was the best uhaul experience I've had so far. I would highly recommend anyone to go to Grover tool and rental in Grover Beach for future uhaul rentals

MARCUS P 
Rating:
5.0

Helpful quick great attitude.

DEAN C 
Rating:
3.0

Used night drop off. A little weird, but safe and worked.

NOREEN T 
Rating:
5.0

Wish you had pickup trucks available.

GERRI M 
Rating:
4.0

Customer did not leave a comment.

Christina F 
Rating:
5.0

Friendly staff very easy drop off

BRADFORD B 
Rating:
5.0

Customer did not leave a comment.

ROBERT R 
Rating:
4.0

Customer did not leave a comment.

JOHN V 
Rating:
5.0

everything went smoothly

AARON B 
Rating:
5.0

Customer did not leave a comment.

ANTHONY T 
Rating:
4.0

It was easy to reserve the truck online, it was even easier to pick up the truck at the location. Friendly staff, no nonsense, in and out without delay.

RUBEN F 
Rating:
5.0

Quick service

DELFINA S 
Rating:
4.0

Customer did not leave a comment.

RICHARD B 
Rating:
5.0

Customer did not leave a comment.

GILBERT J 
Rating:
5.0

Everything was great, customer service and performance of the Uhual. Thank you for keeping my reservation and answering all my questions and recommending the additional insurance coverage.

Tanya T 
Rating:
3.0

I thought it went great till I started getting messages saying I owe money. I know i don't cause they charged my friends credit card for over $200. Now they are saying there's no record of that. This is the 2nd time they have done this to me. I ALREADY PAID. I will be bringing in my friends credit card statement.

Simone P 
Rating:
5.0

Customer did not leave a comment.

FERENC H 
Rating:
4.0

Customer did not leave a comment.

Art W 
Rating:
5.0

Customer did not leave a comment.

SANDRA S 
Rating:
5.0

Great experience. Wonderful customer service. In and out quickly.

JULIE E 
Rating:
5.0

Customer did not leave a comment.

ANTHONY M 
Rating:
3.0

Customer did not leave a comment.

BRITTANY K 
Rating:
5.0

No complaints

DANNY M 
Rating:
5.0

Customer did not leave a comment.

Roman G 
Rating:
5.0

The process was quick and painless.

AMBER D 
Rating:
5.0

Customer did not leave a comment.

KEVIN H 
Rating:
5.0

Customer did not leave a comment.

TOBY K 
Rating:
5.0

They always make it quick and easy for return / drop off no matter if it’s a truck or trailer. Convenient location., great staff.

DAVID B 
Rating:
5.0

Thank you Ramiro & John from Grover beach Ca

CAMILLE W 
Rating:
5.0

So easy to pick up & drop off! Thank you very much!

Natalie P 
Rating:
5.0

Friendly staff. Fast service. Very happy with the experience.

JAMES B 
Rating:
4.0

Just dropped it off on the side street. Did not interact with personnel from the store.

CHRISTINA F 
Rating:
5.0

Upgrade for free due to substandard condition of original truck. I didn’t ask, they offered. Will return for future business.

RYAN M 
Rating:
3.0

Customer did not leave a comment.

JOHANNA S 
Rating:
4.0

Customer did not leave a comment.

FRANCIS M 
Rating:
4.0

Customer did not leave a comment.

LUIS O 
Rating:
5.0

Super friendly and helpful. Probably the best UHaul experience I have had.

JOSEPH R 
Rating:
5.0

Customer did not leave a comment.

JEFFREY E 
Rating:
5.0

Nice Customer Service.

ERNESTO R 
Rating:
5.0

Customer did not leave a comment.

Deborah M 
Rating:
5.0

Customer did not leave a comment.

MILTON P 
Rating:
5.0

Very friendly staff and great attitudes.

BRENT F 
Rating:
5.0

Very fast and easy

Anthony L 
Rating:
5.0

Customer did not leave a comment.

SAMANTHA Y 
Rating:
5.0

Customer did not leave a comment.

GABRIEL P 
Rating:
5.0

Customer did not leave a comment.

ROBIN R 
Rating:
5.0

The customer service was awesome Friendly and helpful

VICTORIA O 
Rating:
4.0

Customer did not leave a comment.

MYSHIA L 
Rating:
5.0

The gentleman at the counter and others were super helpful! I would definitely use their services again! Thank You!

COREY M 
Rating:
5.0

Customer did not leave a comment.

GREGORY H 
Rating:
3.0

Customer did not leave a comment.

Carolyn B 
Rating:
4.0

N/A

Raul L 
Rating:
4.0

Customer did not leave a comment.

GARY O 
Rating:
5.0

Perfect rental experience. Couldn’t have been better

RICHARD K 
Rating:
5.0

Customer did not leave a comment.

David W 
Rating:
4.0

Customer did not leave a comment.

COURTNEY H 
Rating:
5.0

Grover Tool is a exceptionally well run business.

HAROLD F 
Rating:
5.0

Friendly staff, helpful and quick.

ALAN M 
Rating:
4.0

Customer did not leave a comment.

KEVIN H 
Rating:
5.0

Very nice!

Carol L 
Rating:
5.0

They were nice and helpful made everything very easy. Would rent again thanks

HEATHER K 
Rating:
4.0

Got of to slow start ( computer system ) afterwards quick and painless.

Raul B 
Rating:
5.0

Customer did not leave a comment.

Robby M 
Rating:
5.0

He was very helpful and got me exactly what I needed!!

ANDREA C 
Rating:
4.0

Efficient & professional!

VAL S 
Rating:
5.0

very helpful with information regarding my hauling project ie taking item to the local dump. couple of factors i didn't know, appreciate their input! many thanks :)

Diane D 
Rating:
5.0

Great people, very friendly, and they went out of their way to take care of my needs!

TIMOTHY C 
Rating:
4.0

Customer did not leave a comment.

ROGER M 
Rating:
5.0

Customer did not leave a comment.

MARIA A 
Rating:
5.0

Small location, but friendly and very helpful

RAYMOND M 
Rating:
3.0

Please have equipment rented at the location and if not, assist the customer in finding another U-HAUL store that will have it. Was sent to check other U-HAUL stores and upon going to the Big U-HAUL store in Santa Maria was told no appliance dolly. He gave me an area manager to contact for assistance and went about his business. Neither place would look up to see if any of the other UHAUL locations had this dolly. I was given a truck with a 1/4 off tank of gas and delayed the move to find a dolly. Fortunately, the area manager was able to find a dolly after calling several locations. Customer service!

DANNY T 
Rating:
5.0

Quick process, clean u-haul and great staff.

Michael V 
Rating:
5.0

Customer did not leave a comment.

Brian L 
Rating:
5.0

vehicle was so clean, drove smooth, gas mileage better than expected

RAYMOND S 
Rating:
1.0

I had a reservation and it was not honored after spending an hour uploading information I was then told the vehicle was not returned and it was Uhaul's fault not theirs. I left with no vehicle.

JAMISON R 
Rating:
5.0

Customer did not leave a comment.

VINCENT P 
Rating:
5.0

Customer did not leave a comment.

CARLA C 
Rating:
5.0

The staff at this location was very helpful and kind.

Tanya S 
Rating:
5.0

Nothing, fast, friendly customer service.

CONAN B 
Rating:
5.0

They’re the best. As always.

larry r 
Rating:
5.0

Customer did not leave a comment.

MARK L 
Rating:
5.0

Customer did not leave a comment.

paul m 
Rating:
5.0

Customer did not leave a comment.

Jana H 
Rating:
5.0

I paid way too much, the truck had check engine light on,, drivers side mirror would not adjust, there was a message about tire monitor( I tried to call your 800#)…not helpful. The staff who helped me when I picked up were amazing

Michelle H 
Rating:
5.0

Nope. They are great. Thanks

tarra r 
Rating:
5.0

Customer did not leave a comment.

Thomas D 
Rating:
5.0

n/A

RICK O 
Rating:
1.0

They overcharged us on mileage and did nothing to help. If anything they said no one would be helpful if I did dispute it.

Christopher N 
Rating:
3.0

Out of the business’ control. Not enough parking on street available.

elisa s 
Rating:
3.0

Customer did not leave a comment.

ALAN S 
Rating:
5.0

Customer did not leave a comment.

Tristan N 
Rating:
5.0

Customer did not leave a comment.

Jana H 
Rating:
4.0

Customer did not leave a comment.

Zachary M 
Rating:
5.0

I was very pleased with the ease of picking up and returning. Thanks for a good job

PATRICK M 
Rating:
5.0

Customer did not leave a comment.

PENNY P 
Rating:
5.0

Customer did not leave a comment.

Laura H 
Rating:
5.0

Customer did not leave a comment.

Bill R 
Rating:
5.0

Customer did not leave a comment.

Efstathios K 
No reviews have been submitted for this location.
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