Thank you very much for the easy pick-up of the truck and for clearing up the issue with the gas upon my return. I received the credit back and very much appreciate your taking care of that. You were all very, very nice and I'd definitely rent from you guys again! I have a 5 star review so I help that shows my thanks as well :)
Trailer Rental & Towing in Grover Beach, CA at Grover Tool And Rental
Moving to or from Grover Beach, CA? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Grover Beach, CA 93433 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Grover Beach, CA
Cargo trailers in Grover Beach, CA are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Grover Tool And Rental!
Utility trailers are perfect for towing large or oversize cargo in Grover Beach, CA 93433. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Grover Tool And Rental provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Grover Beach, CA and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Grover Beach, CA online today!
Trailer and Towing Supplies
Staff was grumpy and no masks on. The building was dirty and cluttered. There was a red plastic tape up but the staff still came super close to us. They did not take health and safety seriously in my opinion. They gave the vibe off that they were annoyed that we were returning the truck to them. Parking was super limited. Customer service was really lacking. Disregard for my families health and safety was not appreciated. It was the only return option availed to us otherwise I would have gone someplace else to return the truck. In my opinion not up to u-haul standards. My pick up location was so amazing this was a complete let down. Someone from corporate might want to visit this location and do some training.
not friendly. None of the employees where wearing a mask. There was a baby in office (one of the employees Kids) Really need to follow state guide lines on health and safety. They had a red tape across an area but the employee walk with in inches of me to get my contract paper. I was sent to the wrong location by the first uphaul agent (pickup) we wasted 40 minutes getting to the new location. The location that we where sent to was really friendly and helpful but not set up as uphauls location until 2021. The lady at Grover tool seemed really put off that we where redirected to her. The location was dirty and very little parking to return trucks. She did check us in which I was grateful for but she and the guy that checked the truck need some customer service and health and safety training.
I rented the truck for two days and was told I could return it anytime on Wednesday 11/11/2020 before closing time. Then I received a message saying I would be charged $40 for an extra day if I did not have the truck returned by 9:00 am. That was NEVER told to me when I rented the truck. Then when I did return the truck on 11/11/2020, I get told that I also was charged an additional $28 for insurance. ANOTHER THING THAT WAS NEVER EXPLAINED TO ME AT THE RENTAL LOCATION OR ALL THE PHONE CONVERSATIONS I HAD WITH UHAUL!! All in all, this was a terrible experience for me and I will NEVER use this service again!!!
They had my order all messed up, and at first said I didn't have a truck. Once I produced my printed confirmation (thank goodness I did that) they found my order. They also charged me $10 for moving blankets, but did not give me any. And no one working there were wearing masks, nor did they make customers wear masks - right when SLO county is having the highest number of covid-19 cases since the beginning of the pandemic. Also, the truck was not full on gas, and we had to fill it before dropping it off.
Took 3 or 4 hrs longer then my reservation
Truck was not staged for self pickup, causing a delay.
Customer service was excellent. I had a hiccup returning the vehicle after hours. Better instructions listed on how to return a vehicle after hours using the app would be appreciated. I locked the vehicle and dropped the keys before properly going through this process - not aware I would need to take pictures of the fuel and mileage gage, and cleanliness the van was left. Fortunately customer service was able to help during normal business hours.
I was confused whether to follow the instructions i was getting in texts from Uhaul vs. following the instructions from the place i rented from. Also there was some mix-up with truck and paperwork I received, but thankfully it got all straightened out after the fact and the Uhaul representative was helpful in resolving that.
Truck was not available upon the guaranteed time, and I had to wait nearly two hours. I lost money on the movers standing by for this waiting time. It was especially frustrating because there was a truck on site that they wouldn't let me us. I understand the truck was for someone else, but they weren't picking it up until later in the day and in my opinion made sense to just switch our trucks to make everyone happy. I also understand that it was a one way truck and your system doesn't allow you to switch them, but from my point of view it was just sitting there not being used. This is a policy U-Haul may want to consider revising. Truck was somewhat clean, but I had to sweep out the dirt from the bed, which was not that big of an issue considering it was 2 hours late and I just wanted to get going. Also, the truck seemed significantly worn down compared to the last uhaul truck I used. Maybe the local trucks are more run down that the one way trucks, I don't know. I would like to recover some of the money I lost on the movers since the pickup time was guaranteed (maybe U-Haul has a different definition of guaranteed...). If reimbursements are on the table, I don't want this coming out of the local business's pocket. This was a U-Haul policy that preventing me from using the truck that was available.
Keep up the good work
My drop off location was awesome experience friendly Helpful and quick
Thank you so much for your help today. It made a stressful time much better. everyone was wonderful.
The service was great,quick and very attentive! AWESOME SERVICE! Grover Beach tool rental ðŸ‘ðŸ¾ðŸ‘ðŸ¾ðŸ‘ðŸ¾
Very hard location to get into Not at all very professional.
We had made a reservation for 8am but did not get the trailer until 10am. 2 hours wait is just unacceptable
traiun staff in use of your equipment.
Due to Covid-19 I understand they are doing everything possible to keep employees and customers safe, I believe this led to a longer wait as Tuesday appeared to be bussier than usual. But as Always staff there are awesome and makeme feel like coming back. Thank you
Grover Tool Rental has provided excellent service and rental equipment over the 20 years I have been dealing with them
My reservation was not located at the time however Grover Beach rentals did locate a unit and get me out on time my praises to them my displeasure was with U-Haul
Nothing. Everyone was nice, fast service and very friendly.
Very friendly staff. Thsnkyou
Would have liked the truck ready to go when I got there and to have the dolly inside.