The best storage ever! Great workers with plenty aloha spirit! Would definitely recommend them to anyone
Maile B. | Overall ExperienceCustomer Reviews for Guardian Self Storage At Kalapaki
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Thomas was very friendly and accommodating with being patient with all of my questions and concerns. He took the time to explain as well as walk us around to see which storage unit would best fit our needs.
Kanani G. | Overall ExperienceWell managed and friendly staff.
Todd S. | Overall ExperienceBest storage on the island. Staff so helpful and kind in person or on the phone
Debra B. | Overall ExperienceThe self service system makes the process very convenient.
Kelly B. | Overall ExperienceStaff was extremely helpful and professional and kind. and the process of everything was so easy and smooth.
Kauai Oncology M. | Overall ExperienceI loved my experience storing at Guardian Self Storage. Nicest storage facility ever. Thank you
Kara G. | Overall ExperienceI have been a customer off and on do to my needs and have only had great service
Aaron B. | Overall ExperienceI cannot express enough the gratitude, kindness and cleanliness of this storage unit. I’ve rented a lot of storage units in my life for various reasons and this was by far the absolute best in every way. Everyone and everything was tip top and I was sad to leave. Fortunately I made nice friends that worked there and will go back often to say aloha! Thank you for everything and all your help🙏🏽
Mercina Schon and/or R. | Overall ExperienceMy experience at Guardian Storage was very positive! The office staff was always helpful and friendly. The storage was easily accessible and carts were always available when needed. Thank you, Tom! Sincerely, June
June W. | Overall ExperienceOnly complaint is that found 2 dead cockroaches in our unit when moved out.
Kimberly V. | Overall ExperienceYour facility is awesome. I have many self storage places in 5 different states, yours by far the cleanest and well mmanaged we have used. Thank you for two years of keeping our items safe and protected from the elements Kauai presents.
Edward G. | Overall ExperienceMarvelous ! Staff !!!Great Clean Spot To Store Your STUFF! MAHALO!😍🌺
Mary M. | Overall ExperienceThe storage unit was covered in dirt as was my belongings from all the construction that went on while my items were in the warehouse. I spent the first week of my move in cleaning every item stored in the unit. The fact is I paid $480.00 plus tax a month for well over 2.5 years equalling thousands of dollars only to have to clean everything before I could even move furniture and belongings into newly acquired residence, everything required a deep clean, which is totally absurd, since moving blankets and storage bins were used on 95% of belongings. Furthermore after move out the entire unit floor and walls was covered in dust and debris from the overflow of the construction that accrued at that facility . The open flow of ceiling areas should have been covered and secured for protection of the storage units during the period of the remodel to protect the customers belongs without questions. It's absurd this was not part of the requirements to begin construction in an enclosed area, as it common sense that it will be affecting open areas such as the units you supply.
sue g. | Overall ExperienceAlways a pleasant and safe storage experience with Guardian.
Jennifer M. | Overall ExperienceBeautiful facility and friendly staff. Would highly recommend to anyone in need of storage space.
Chad S. | Overall ExperienceMuch aloha to all staff you guys are awesome!
LAINA E. | Overall ExperienceOur entire experience with Guardian was fantastic. The temperature control feature in Hawaii is so important, but the building was always clean and well maintained, the staff was very helpful and friendly. Over all a very positive experience I would highly recommend Guardian in Nawiliwili!
Wilma I. | Overall ExperienceExtremely please with this storage facility! Online check in was quick and easy. Facility is super clean. Wagons are provided for your convenience. Employee (Brianne?) is very knowledgeable and super helpful. Facility is very secure. Best storage facility on the island!
Jenny A. | ReservationI have never rented a storage before. Guardian Self Storage made it very easy. The facility location is convenient and accessible. I highly recommend this place its safe and secure. Thank you for protecting our precious items.
Christopher C. | Overall ExperienceThe facility was very clean, well maintained. Was my first experience storing for a move. The staff was friendly and easy to talk with. I would highly reccomend.
Michael L L. | Overall ExperienceWhat a great place! So clean and beautiful and easy to access! Thanks for all your help!
Kathleen B. | Overall ExperienceAn excellent storage facility. I will use again.
Watkins S. | Overall ExperienceOne of the very best storage facilities I have utilized in my life. Sets a high standard for all of the rest.
Beckman Properties W. | Overall ExperienceThank you for an accessible, safe, clean, WELL monitored facility to keep my belongings. You made a challenging time much easier
Kimbra B. | Overall ExperienceThe Staff was very Helpful and I would certainly rent there again !
David S. | Overall ExperienceThe entire facility was so clean, you could probably eat off the floor. It was well lit and very secure- I felt myself and my belongings were extremely safe. I would rent again in a heartbeat!
Mariah H. | Overall ExperienceIt is unfortunate that there is no refund for early move out. This policy is the reasonI will not use your service again.
william k. | Overall ExperienceGreat place. Nice and clean with easy access. If you have questions they respond really quick via email. Will definitely use this place again when I will need storage in the future
Joshua Aaron Y. | Overall ExperienceVery satisfied
LUCILLE E. | Overall ExperienceDefinitely the best storage facility on the island of Kauai. Mahalo nui
Corrina S. | Overall ExperienceWe called to reserve a unit on a the Saturday of Labor Day weekend. We never received an email telling us which unit was ours and I was told no one would be in the office until Tuesday, so I didnt try to call "after hours". When I called on Tuesday to cancel when we decided we didn't need it and to get a refund because we never had access, because the email never came, we were told "well you had it all weekend." The confirmation email finally came through, AFTER the cancellation email was sent to a different address, it came with less than a full refund. Just didn't seem right. If someone forgot to send the email, or they had it wrong in their system until I called, that's one thing, but to say it was on us, is wrong. Bummer!
Briggs Bikes - B. | Overall ExperienceMost affordable, cleanest, best staffed storage facility I've ever used. Will recommend to anyone.
Dustin L. | Overall ExperienceThank you
Mohamad K. | Overall ExperienceFriendly,professional,and fast .🤙
Alfred D. | Overall ExperienceStaff is always courteous and helpful.
Mysen K. | Overall ExperienceAll good!
Richard T. | Overall ExperienceWe so appreciate Guardian Self Storage and their welcoming aloha and help with all our storage needs. The facility is spotless, they have many available moving dollies, and there is always someone onsite to assist customers. Mahalo to all the staff!
Linda K. | Overall ExperienceI found the facility operations to be professional and accomodating in many ways. Offering elevator access to higher floors; roll cards to move items in and out. Restroom facilities open and clean and a secured access gate that one can come and go 24/7 at convenience of customer. You purchase and use your own combination locks for more security. .I highly recommend Guardian Storage for security and convenience in keeping your prized possessions.
Linda S. | Overall ExperienceExcellent facility, clean mold free. Thomas manages an excellent storage place
Amy S. | Overall ExperienceGreat facility. Will use again!! Mahalo, Elise
Elise Y. | Overall ExperienceA little pricey, but so is everything else on Kauai these days. Excellent, clean facility and professional service.
Damian N. | Overall ExperienceUsing self guardian storage was very customer satisfaction. I would recommend it to families or friends. Thank you very much really appreciate it. Samuel K.P. Chung Sr.
Samuel C. | Overall ExperienceEverything was easy and perfect.
Lucie S. | Overall ExperienceThis is the best storage facility I've ever used, really well built and well laid out.
Howard R. | Overall ExperienceSadly an employe blatantly insulted MY RELIGIOUS BELIEFS AND PRACTICES and also that storage company manager (supposed owner) also refused to renew the storage unit rentals, largely based on their iILLEGAL DISCRIMINATION against MY RELIGIOUS BELIEFS!!! That storage company MUST be banned from U-Haul for committing blatantly illegal discrimination in violation of US discrimination laws!!!!!!!!!
Uni S. | Overall ExperienceA truly great experience knowing my home furnishings were in a ckean, secure place. I will highly recommend to anyone in need of storing anything.
Vivian N. | Overall ExperienceVery helpful and accomodating staff.
Ashley A. | Overall ExperienceThe best storage on the island by far..totally would recommend your storage..we bought a house on the big island and needed to ship our things..again thank you so much on making our move easier...
Michael P. | Overall ExperienceExcellent facility. Everyone gives others ‘space’ to do our tasks.
Elizabeth S. | Overall Experiencegreat service.
Cody H. | Overall ExperienceI'd recommend you to everyone. Great place to leave ones belongings! Thank you!
Pilar W. | Overall ExperienceWould recommend this facility. I had no problems and staff, especially Thomas, was very friendly and helpful when needed. AC was a +
William L. | Overall ExperienceGuardian Self Storage at Kalapaki is by far the nicest, cleanest storage facility I've ever used. The staff is always super friendly and helpful. Mahalo!
Matthew S. | Overall ExperienceVery clean, nice storage.
Todd S. | Overall ExperienceGreat unit cleanest and very secure thank you great service
James F. | Overall ExperienceThis is the best Storage rental I've ever experience. professional and friendly.
Lani G. | Overall ExperienceEasy to move in and out. Very clean facility. Great air conditioning.
Raymond H. | Overall ExperiencePersons working in the office were especially helpful whenever I needed anything.
Franklin D. | Overall ExperienceAll good. Clean and well maintained. Kind staff
Samuel C. | Overall ExperienceVery clean storage units in a secure air conditioned building. Great storage!
CATHERINE B. | Overall Experiencethe girl at the front desk, i think her name was Bri. she is very very helpful!! from the moment i came in looking for a storage unit to the day i moved out!
Sha'nisha L. | Overall ExperienceAwesome, nice staff, great storage place. Super clean!
Danise R. | Overall ExperienceExcellent experience all round. Mahalo nui!
Nickol M. | Overall ExperienceExceptional quality and customer service. Storage unit easily accessible. Move in/move out accomplished very easily. Would absolutely use this again.
David H. | Overall ExperienceGreat facility. Good value.
John and/or Nancy A. | Overall ExperienceExceptional staff and service. Mahalo! G.
Gaither R. | Overall ExperienceExcellent storage facility and the Manager Thomas runs it extremely well. Place is immaculate and mold free
Amy S. | Overall ExperienceGreat place. I'm totally pleased having a storage unit here! It's temperature controlled and I don't have to worry about mold & they have lots of rodent traps...
Kimione T. | Overall ExperienceEasy access, always clean and excellent customer service. I am sure I will be back!
Pamela S. | Overall ExperienceYhe absolute best storage facility in Kauai.
Michael L. | Overall ExperienceI'm actually not satisfied with the space. Needed the special 5x10 for $130. 6 months or more. Why Post specials when you don’t give it when it’s shown? And upon availability?
Lani G. | ReservationHighly recommended!! You won’t find a better storage company with quality customer service locally owned &are hands down No Ka Oi! These guys are simply Awsome & they treat you with respect& Aloha
Buffy T. | Reservationvery clean facility, super spacious.
State of Hawaii, Department of Education Student Transportation Services Branch G. | ReservationGuardian made the process stress-free and were friendly. Clean and easy to use.
harry p. | ReservationThe storage facility was great! Very clean, and easy to access. The owner was very welcoming and accommodating, and explained everything we needed to know.
Candice L. | ReservationI have not got my unit yet
Atara P. | ReservationThe facility is very clean and the staff are very helpful!
John Z. | ReservationI have not moved my stuff into the storage unit yet. But Tom was wonderful helping me get ready for the move and helping me see the unit and doing all the paperwork. Mahalo Tom
Rebecca R. | ReservationThis place is beautiful and super easy to utilize. We are frequently in and out with ease.
Elizabeth A. | ReservationVery friendly professional staff. Everything went smoothly. I look forward to working with staff in the future. Dave Fall
David F. | ReservationEverything was great, to the employee who provided great services at Gaurdian Angel located at Nawiliwili.
Maria Lourdes S. | Overall ExperienceExcellent Service. Kind Staff. Secure. A very pleasant experience. Mahalo!
Gaither R. | Overall ExperienceWent smoothly. Comfortable environment.
Shelise D. | ReservationA positive experience from Day 1 until our move-out! We used many different storage facilities over the years, and this was by far the BEST EVER!!
Sharyn M. | Overall ExperienceExactly as advertised. The facility is clean and the unit we got felt clean, secure, and easy to access. Well organized company. Overall, we are more than satisfied with our storage choice.
Jacob M. | Reservationyou folks were very accommodating. I'd like to say a special thank you to THOMAS ... his communication with us via email was very timely. thank you for everything.
Aina Environmental Group Inc J. | Overall ExperienceI needed to change the size of my unit. It was simple and quick. It's just around the corner from my other one and transferring was easy. I recommend Guardian Self Storage at Kalapaki to everyone.
Kristi S. | ReservationThe staff at Guardian Self Storage were always courteous and helpful and made it a pleasure to have my storage at their facility.
Jenny B. | Overall ExperienceThomas was so helpful. Best storage experience yet for us. Mahalo!
Jason D. | Overall ExperienceI was mostly happy with everything i moved out because ALL of my belongings smell strong like moth balls. Its disgusting and I now have to wash everything.
Monica H. | Overall ExperienceDefinitely will use again when needed! Mahalo Nui Loa ALOHA
Eric L. | Overall ExperienceThe hand carts that you let us used worked great. Very good customer service. Thanks
Marc G. | Overall ExperienceFacility is extremely clean & very easy to navigate. Check in was quick & simple. Tom was very helpful & very thorough. I'm very impressed!!
Jenny A. | ReservationThe staff was very friendly, responded to my emails promptly and professionally, and the facilities were terrific! It was clean, cool (air conditioned!), safe, and just a good experience. Thank you!
Kathleen K. | Overall ExperienceI am very impressed with this facility. With easy access to the facility and air conditioning in the storage area I’m glad I chose Guardian Self Storage at Kalapaki. I recommend it to everyone.
Kristi S. | ReservationAmazing units and great customer service will be recommending to everyone
Raymond R. | ReservationTom was very helpful in getting me setup for storing my vehicle. My vehicle was secure for 5 months and did not have any problems at all.
Jesse E. | Overall ExperienceVery helpful and efficient operation.
Perry C. | Overall ExperienceManagement here is top notch!
MICHELLE Z. | Overall Experience