Customer Reviews for Guinn Bros Daily Rentals Inc
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Guinn Bros Daily Rentals Inc
Timothy R. on
Great experience, equipment clean and in good condition.
Michael S. on
Such nice folks- super friendly
Jeanette L. on
Very happy with the service
Thomas E. on
Best place tp rent a trailer...the lady there is what makes this my go to ..to get a trailer always has things ready to get me in and out and she can load a trailer fast and correct
Alex M. on
Front of truck was full of dead bugs, mostly the windshield. The transmission was messed up. The truck would not move until the rpms got up to 3500. Then it would jerk back for a moment. I could tell the transmission was not working properly and called the confirmation number, 901-366-2600 immediately. I was told the only thing I could do is call the roadside assistance number. The transmission acted up the whole trip and I spent a lot more money on gas than I should have all because the transmission was slipping. I called to make a complaint and I’m waiting for a response.
Dave H. on
This is the best uhaul agent around the lady is always more than helpful and goes beyond the usual service you expect nowadays . Great
Micaiah R. on
Our uhaul was not there for us to pick it up after our pickup location was changed to 20 minutes away. We then had to travel 25 miles to get a new uhaul that was 6 feet shorter than what we reserved, and then another 20 minutes for us to get back to our house. When we took it to our storage unit, a relay went out, and would not start. We waited 45 minutes to get a hold of a representative, and then another 3 hours before anything started to get fixed. We were supposed to pick up our truck at 6pm, and we didn’t get it to our house until 12 pm. We couldn’t move all of our stuff as planned, and now have to make a second trip back, which is 2 hours one way.
richard B. on
I came in with a slight emergency and this location was all to ready to help. Very reasonable price. Very easy to deal with. Easy and very quick....I will definitely use them again.
Cathy R. on
They were super nice and helpful considering my original location in Lexington, TN gave my truck away. This Henderson, TN location is great! They bent over backwards to make things right because of the other location giving away my truck. I cannot thank them enough!
Bob M. on
Very convenient location. Mrs Autry was very helpful and made the rental so easy. Just needed the truck for a short move across town and she took care of everything. Thanks for great service.
nancy T. on
Employees were very nice and professional. Answered all questions.
Kay P. on
the girls & Brit who helped me were super! Really made it easy loading my truck on the truck dolly and getting me going. Super nice people.
Eric B. on
I rented two trucks. One was clean and the other was dirty. Both worked mechanically great. Rented 80 blankets and half of them were not packaged and were soiled and covered in leaves and debris.
peter T. on
Nothing that i can think of off hand. The manager,Angela and helper,Dave both went above and beyond what i could have even hoped for. Friendly, efficient, and professional. Best service and most satisfied i have ever been working with a business. Would recommend them to anyone in that area with a moving need. Thank you sooo much.
rindy V. on
I original had a reservation to rent at Jackson tn airways blvd. For a pick up truck and trailer. They would not rent to me said I had to have a copy of my mortgage or rental lease agreement to rent. They told me they couldn't help me. Would not rent to me. Something fishy is going on there. I felt like I was discriminated against there. I went to Henderson TN the next day. The lady there was fantastic didn't have any problems but couldn't get what I originally wanted to rent because they didn't have it. SO we had to settle for a moving truck. Something needs to be done about the uhaul on airways blvd in Jackson tn. The Henderson tn one was fantastic.
Emily H. on
Brakes grab a little.
Paul B. on
You can't improve on perfection!!!!!! Paul Burkett