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roy g
Customer Reviews for Gulf Coast Off Road
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I was unable to upload my pics I tried to put them in the app and the window closed please let me know where to send the pics
Karen BNothing, Excellent service!
Kathleen HFirst time coming to this place not bad I give it 4.9 star. Because your uhaul system was down but overall not I'll rent again.
Adan EThe wait took 30 minutes even though it was reserved 3 weeks prior. I was also missing items I ordered with it as well and I had to drive to the next location to pick up what was missing. The gas was almost empty when I picked it up as well.
Brandon JUhaul broke down on me like 3 times, acted like it was out of gas and had a half a tank, don’t quite understand but I won’t get that truck or place again
CLAYTON BN/A
Ramiro MLeft trailer in after hours drop off. Did not get checked in until I followed up and contacted area manager. Sent email to drop off location, never received an answer.
Robert SProvide a lock that goes over the ball hitch
daniel vGood customer service.
LORENZO RMake sure the the vehicle is clean
Nicholas LEverything was extremely good and they were very friendly.
bobby aThe truck could have used a wash,the windows were dirty could not even see had to clean them before even driving off
Oscar LNothing,,, agent was very polite, and knowledgeable of the procedures. Got me hooked up and on the road quick. As far as turning in the equipment,, exact same thing.
Michael CLights did not work on trailer and they had no test equipment. They referred me to another location on Boca Chica. They said it was they main location. The manager Jackie was excellent! Please send her a “job well done “!
Richard PAbsolutely nothing. The staff was fast, friendly, and helpful.
Lynda CDid not have my equipment dolly so had to go to center location of UHaul and go through the same place tlr o cess again
merrill cThe service was fast and the truck recommended was perfect for our move. Thank you!
richard dGreat customer service...no troubles at all..
Javier GI asked the clerk the reason why my 7am appointment was not honored, however clerk was not able to assist with my issue. My move was delayed by two hours I do not appreciate this time of service.
Sandra BThe gentleman that waited on me was very uninformed. Even didn't know the protocol of hooking up trailer.
ROY AAwesome !
LUIS D