Customer Reviews for Gwyns Gifts & Home Decor
(U-Haul Neighborhood Dealer)

689 reviews

1031 Howard St W   Live Oak, FL 32064
(half mile west of 129 on hwy 90)

(386) 362-5755

Location Hours

  • Mon-Fri: 9 am - 5:30 pm
  • Sat: 9:30 am - 1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(386) 362-5755

1031 Howard St W
Live Oak, FL 32064
(half mile west of 129 on hwy 90)

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5:30 pm
  • Sat: 9:30 am - 1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Edward S. 
Rating:
5.0

Take a close look at the neighborhood dealer on my first reservation, customers would rather drive to a safe location that resembles a place of business. What a dump in the middle of a war zone of a neighborhood. I would hate to be robbed and killed trying to connect with my U-Haul ghost reservation.

john B. 
Rating:
5.0

Customer did not leave a comment.

Daniel D. 
Rating:
5.0

Customer did not leave a comment.

LEILA M. 
Rating:
5.0

Customer did not leave a comment.

DAVID D. 
Rating:
5.0

Customer did not leave a comment.

madison S. 
Rating:
5.0

Customer did not leave a comment.

Joe H. 
Rating:
5.0

Customer did not leave a comment.

ARTHUR D. 
Rating:
5.0

We dropped truck off on Sunday, July 11th. Several trucks in lot. No problems parking it. Thank you. Will rent again!

Raymond C. 
Rating:
5.0

Gwyns was very nice & very help. Would recommend to anyone ! ! Was able get the supplies I need too.

Ginger H. 
Rating:
5.0

Customer did not leave a comment.

Brittany L. 
Rating:
5.0

Customer did not leave a comment.

Lynette J. 
Rating:
5.0

Customer did not leave a comment.

CLIFFORD G. 
Rating:
5.0

Customer did not leave a comment.

Vivid Visions I. 
Rating:
5.0

I always use and recommend Gwyn's. She's super nice and very helpful!

LEROY B. 
Rating:
3.0

Customer did not leave a comment.

jonathan S. 
Rating:
5.0

Nothing, everything went without any problems.

Timothy K. 
Rating:
5.0

Customer did not leave a comment.

Martha B. 
Rating:
1.0

One of the worst experiences of my life. I have rented numerous do you have products in the past and never had issues like this. I tried to use your 24/7 program that was horrible! Should you call the side knot to give me a partial refund, will not be using U-Haul services in the future, nor well I recommend them to anyone, and as much as I am against people making an issues on social media dot-dot-dot I would consider doing that

Margaret S. 
Rating:
5.0

Customer did not leave a comment.

ROGER S. 
Rating:
5.0

Your online system for drop off needs some work. I couldn't get into it. Spent hours on the phone with tech support.

GARY W. 
Rating:
1.0

The owner was extremely rude and unprofessional. She was complaining about us coming 30 minutes before close the entire 15 minutes she helped us for because she ordered barbecue and wanted to close up shop early.

SHANNON F. 
Rating:
5.0

Big help I'd say they went out of their way to help me thanks big time

Michael G. 
Rating:
5.0

Customer did not leave a comment.

Betsy M. 
Rating:
5.0

Need I be more specific as to where the drop box is for the key at Ace Hardware in Ellenton, FL

Joel C. 
Rating:
5.0

Customer did not leave a comment.

Elliott G. 
Rating:
5.0

Returning the truck was a little longer because of computer errors. Ms Gwyn had to use her cell phone to complete the transaction. Ms Gwyn was extremely helpful..

Lucille K. 
Rating:
5.0

Excellent

WILLIAM B. 
Rating:
5.0

Customer did not leave a comment.

donna J. 
Rating:
3.0

The area that surrounds the business is pretty sketchy, not safe feeling at all.

Margaret M. 
Rating:
5.0

Customer did not leave a comment.

Steven K. 
Rating:
5.0

Customer did not leave a comment.

David C. 
Rating:
5.0

Great customer service. Gwyn was awesome.

THOMAS S. 
Rating:
5.0

The truck was clean, but the steering wheel floated back and forth. Making it dangerous when while turning and veering right or left. Could feel every shift , possible bad motor mounts.

Josh M. 
Rating:
5.0

Customer did not leave a comment.

Wes T. 
Rating:
5.0

Customer did not leave a comment.

CARL T. 
Rating:
4.0

Customer did not leave a comment.

DONNA B. 
Rating:
5.0

Customer did not leave a comment.

Charles B. 
Rating:
5.0

Customer did not leave a comment.

SALLY S. 
Rating:
3.0

Customer did not leave a comment.

Sixto B. 
Rating:
5.0

Me. Gwin has the nicest Uhaul place ever. And she is so kind and helpful.

Theodore F. 
Rating:
5.0

Customer did not leave a comment.

CHARLES W. 
Rating:
4.0

Customer did not leave a comment.

Patrick C. 
Rating:
5.0

Nice Representative very nice. My 1st time using trailer. She was very helpful

Monique W. 
Rating:
1.0

Customer did not leave a comment.

Elisabeth G. 
Rating:
5.0

Maybe open later for turn in. Everyone may not be tech savvy.

James B. 
Rating:
5.0

The best service and neighborly hospitality. Whether coming or going; if either a last minute spur of the moment rental or reservation pickup, Gwen makes time fo you and you feel at home. Great business practice. Thanks!

James M. 
Rating:
5.0

the lady that assisted me she is very sweet, i have used this location twice now i will recomend to use thi location always

Kimberly M. 
Rating:
5.0

Pleasant and helpful

JESSICIA M. 
Rating:
5.0

Nothing everything was great!!

Sally B. 
Rating:
5.0

I was very impressed. She was very busy but got my paper work done fast and off I went. Very pleased with her.

RICK L. 
Rating:
4.0

Everything went well.

SAVILLA M. 
Rating:
4.0

Customer did not leave a comment.

Joshua H. 
Rating:
5.0

Customer did not leave a comment.

STEPHANIE W. 
Rating:
5.0

Customer did not leave a comment.

CHERYL G. 
Rating:
5.0

Customer did not leave a comment.

PAULA R. 
Rating:
5.0

Customer did not leave a comment.

Joseph C. 
Rating:
5.0

Customer did not leave a comment.

Elliott G. 
Rating:
5.0

Customer did not leave a comment.

Bhaveshbhai P. 
Rating:
5.0

Customer did not leave a comment.

ASHLEY O. 
Rating:
3.0

Make sure they check the gas hose. I had a 5 hour delay in my trip because someone cut it before I rented it. Supposedly will be compensated ONLY for the hotel room and nothing for the extremely long delay. Not happy and doubt very seriously I will ever recommend U-Haul to anyone. Not a happy experience at all.

Cynthia K. 
Rating:
5.0

Customer did not leave a comment.

Janis B. 
Rating:
5.0

Customer did not leave a comment.

GILBERT R. 
Rating:
3.0

Have a place where you can sit when you are waiting to be waited on.

EVELYN S. 
Rating:
5.0

Wonderful experience with thoughtful and knowledgeable staff!

GEORGE H. 
Rating:
5.0

Customer did not leave a comment.

James C. 
Rating:
5.0

No complaints about the dealer. Gwyn is friendly and professional. The only thing I would like the corporate officials to change is the option to rent the trailers one-way. We burned extra fuel in our truck to pull a double-axle trailer 300 additional miles due to the inability to rent one-way.

DARRELL O. 
Rating:
4.0

Customer did not leave a comment.

ROBERT C. 
Rating:
5.0

Customer did not leave a comment.

Nivard M. 
Rating:
5.0

Customer did not leave a comment.

RICARDO G. 
Rating:
5.0

Very nice very good if she tells you she will have you a rental she will have it.

John H. 
Rating:
5.0

I have used Gwyns Gifts quite a number of times and she is by far the best that I have ever found. From the big smile on her face to letting you know all the details you feel good when when you walk out. I would never go anywhere else because I know If I call her and let her know what I need and when she will have it and will call me the night before to remind me.

John H. 
Rating:
5.0

Customer did not leave a comment.

PATSY D. 
Rating:
5.0

Not a thing...great service.

JIMMY B. 
Rating:
4.0

Customer did not leave a comment.

CONNIE W. 
Rating:
5.0

Customer did not leave a comment.

Cheryl C. 
Rating:
5.0

Customer did not leave a comment.

Sebastian H. 
Rating:
4.0

Customer did not leave a comment.

KAITLYN S. 
Rating:
5.0

It is always a pleasure renting from here and will continue to do so !

Elliott G. 
Rating:
5.0

The customer service was 5 star! They were soooooooooo nice! Made the experience great!

Brenda K. 
Rating:
5.0

Customer did not leave a comment.

Terry C. 
Rating:
5.0

Always a pleasure dealing with Gwyn!

Joe H. 
Rating:
5.0

Customer did not leave a comment.

BETTY H. 
Rating:
5.0

Can't think of anything

Joe H. 
Rating:
5.0

Customer did not leave a comment.

David W. 
Rating:
5.0

Customer did not leave a comment.

David W. 
Rating:
5.0

Very easy to return and no hassle at all. Good people!

Justin H. 
Rating:
5.0

Great service! Will continue to do business there!

James G. 
Rating:
5.0

Customer did not leave a comment.

ROBERT M. 
Rating:
5.0

The staff was friendly, courteous, and helpful. It is a pleasure to do business with a vendor that provides excellent customer service.

Michael M. 
Rating:
5.0

Always pleasant and willing to help.

David W. 
Rating:
5.0

Customer did not leave a comment.

AMY G. 
Rating:
5.0

I have used "Gwen's" U-Haul several time for trailers to move equipment and for household goods. It is s dependable business to rely on for your moving needs. Today's was for a last minute rental, in and out in minutes. Thanks! - Jim

JAMES M. 
Rating:
5.0

There needs to be a more accurate way to read the gas gauge.. I needed to bring the gauge back to three-quarters mark but the gauge moved directly from one half to full without stopping at the three-quarters mark .I put in way too much gas.The rental person said I would be reimbursed if I put in too much gas, but instead I was charged $5 more for something and didn't receive any credit for the extra gas. However, renting from Gwyn's was a real pleasure.

SHELLEY M. 
Rating:
4.0

Customer did not leave a comment.

Charles P. 
Rating:
5.0

Customer did not leave a comment.

TOMMIE A. 
Rating:
5.0

Customer did not leave a comment.

Jimmy W. 
Rating:
5.0

Ed is great , been a storage renter from Ed for the last 10 years. Couldn't be more happy. I needed a u-ha for a trip. Not only did he get me the best deal, but it was ready and backed up to the building. Thank you ed ) and if you were smart you would clone him to train others. Again only 5 stars because that's all you have.

JOE M. 
Rating:
5.0

Absolutely lovely people would highly recommended

Don J. 
Rating:
5.0

Enclosed trailer leaked water onto my contents, appears to be a roof leak. Reported problem to renting agency. Unfortunate!!!

David W. 
No reviews have been submitted for this location.

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